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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Appreciate to Sandy Clark for her assistance and support in the choice of my website template. She was very available and had given to me all necessary information I asked. I am totally of her assistance. Looking forward for her further response for my requested service. Thanks and Well done to Sandy Anyway.
I visited your website from Google search results and as I was looking for some guidance, the support staff offered me their chat support. I asked them many questions, but they answered with so much of patience and with top rated accuracy. Their service is most reliable and I would highly recommend their templates and services. Thank you.
Best service, super nice supporter and very competent. Template Monster is a prime example for best service.
Greatings from Germany
A big thank to Sandy Clark who had assisted me in the choice of my website template. She was very available and had given to me all necessary information I asked. I am totally of her assistance. Well done to www.template.com
I've found beautiful templates in this site but also great help from Jace. The operator provided fast and accurate information. Great experience, thanks!
Templatemonster.com is really worth for paying compare to any other online theming companies they have good support team as well.
I am very happy to talk with your support team, Good work keep it up Jace and team.
Jace quite quickly gave us answers to all our questions. But after that spent a few times more time trying to provide more help than we ever asked for, I don't know why... maybe some kind of a provision system I suspect? I had to try and end the conversation for quite some time.
I bought a template for my custom site and they provided it fast and it was just awesome. Will buy again
L very appreciate Jace Assistance, Jace understand quiclky my needs and respond it clearly. It will be a pleasure for me to use again live assistance next time. Thanks
I would recommend this site to everyone. Jace was so helpful! I don't know anything about building a website and they do all the work for you at a reasonable price!
Sandy's reply was very quickly, I will browse all websites and buy one for trying in this month. Thank you~
The chat support team was super responsive and friendly. Jace (chat support) really tried to understand what I had wanted for my website and gave me various other options as well. Super friendly, Quick Response, Lovely Themes, Reasonable Rates... Hard to go wrong with them.
Sandy answered all questions fast, and provided me with helpful ideas and solutions. Thank you very much!
Profession and a great help. Thank you for your assistance and find me the right match for my blogpost.
Caroline was very patient and answered all my questions diligently! Very recommendable and very professional.
Exelent service! Caroline did a great job helping me finding the right template with the best options i was looking for.
It was nice chat with Francesco Romano and was very helpful for me. I was searching template for my one of client. And he helped me to find the right template.
I like the assistance from Sandy searching a website template... I'm searching a template very difficult to find... But Sandy is Very friendly and efficient... Thanks!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

