TelefloraReviews 732

I order the Blush of Love Bouquet flower arrangement for Mother's Day. The flower arrangement didn't come near to what they advertised in their website. I wasted money on a deluxe but the flowers looked standard. I was expecting the arrangement more fuller with flowers with greenery adding less contrast. We got more green than flowers and some were droopy. I'll never order flowers from Teleflora again. Next time I'll go to my local supermarket for flowers and far more cheaper price.

I ordered the "purple serenity bouquet" for my daughter as it was just perfect - the colors and even the name of the arrangement immediately made me think of her, and how this would brighten her day. Well, the flowers were delivered 2 days earlier than I wanted, and the arrangement didn't even remotely resemble the one I chose. The vase and flowers received were not similar in color or style. I was extremely disappointed upon seeing the photo she sent me. It seems as though the local florist simply grabbed any vase and flowers on hand and threw them together without consideration of what was expected just to get the order out. I'd love for Teleflora to credit me back for this terrible mistake.

I ordered mothers day flowers for my 82 yr old mother who lives 700 miles away because I couldn't be there during this Pandemic and what my mother received was a JOKE of an arrangement. There was not ANY part of it that was what I ordered. NOTHING... including the Teleflora vase it was supposed to be in. When contacting the local florist they advised they had rejected the order for lack of inventory... they did NOT have the items in the arrangement... Teleflora then took it upon themselves to tell the florist they could make whatever arrangement they wanted... WITHOUT any authorization/email/call to or from me! I specifically rejected the "option" on their website for a "florist made" arrangement. I spent hours looking for the perfect one... by ZIP CODE to make sure what I ordered was available. All sites are set up to use zip code so you get rejections if they do NOT have it available... but the Teleflora site gave me options of arrangements that were obviously NOT available. I was sick to see what my mother received in place of it! Bad enough I couldn't be there with her... but this was like being slapped in the face! I will NEVER, EVER... EVER do business with Teleflora again. And that is even after they refunded 50% to me because they KNEW they were guilty of bait and switch and basically "stealing"! As far as I'm concerned, I should have received a full refund for the disgrace they sent my mother... SO SICK over this! Look at the pictures below... the 2nd is what she received... the 1st is what I ordered & paid for... and tell me I don't deserve a FULL refund! They are pathetic! How can you run a business like this? I will be sharing my experience EVERYWHERE! Thanks for ruining my mother's Mother's Day! Zero stars is what you deserve Teleflora..."0"!

ABSOLUTELY AWFUL! I found and ordered a beautiful arrangement from Teleflora called "Perfect Spring Peach Bouquet". See included photo or google it separately to see just how pretty it really is. I sent them to my cousin for Mother's Day. This was the first time that I ever used Teleflora because I live in California and she lives in New York, so I wasn't familiar with her local area florists. She called today to thank me for them and I asked her to send a picture. To my great disappointment, instead of the beautiful arrangement I selected, she got something totally different. She was thrilled with the surprise delivery, but I'm embarrassed by what she received. It looks like a bouquet I've seen at the grocery store and always bypassed. I realize that sometimes flower substitutions need to be made due to unavailability, but this is ridiculous as it is no where close to what I ordered. If they couldn't fulfill my order with something fairly close, they should have notified me rather deliver an arrangement that I never would have selected myself. It doesn't even look like a professional florist put it together, and whoever did it did not care enough to make sure it looked nice. My cousin commented that the white hydrangea in the middle looked squashed down and she was going to pull it up. It was a total bait and switch. Either Teleflora needs to have the bouquet that I actually ordered delivered, or they need to refund my money 100%. If this is the caliber of all florists that Teleflora subcontracts to - do NOT order through them.