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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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GB
1 review
1 helpful vote
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Wheres my stuff?
July 7, 2017

I have contacted DHL and they said to give it 10 more days after original delivery date, i have and am still waiting. I know it has a long way to come but this is aweful.

Date of experience: July 7, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for the delay in receiving your order and we are happy to assist! Please reach out to our Customer Support Team directly at http://teespring.force.com/NewCase?l=en_US Thank you.

Brazil
1 review
0 helpful votes
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Refund
July 7, 2017

I've ordered a package, which was delayed. I've sent an email to costumer support, in which they were fully attentive. They sent another package, which also was not getting here, and after it, they refund me with no hesitation. After the refund, the package got here. I warned customer service again and they let me have the package for free, "as an apology". Excelent service!

Date of experience: July 7, 2017
California
1 review
0 helpful votes
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Fantastic Company
July 7, 2017

Had problem with shirts I purchased which was my fault 100%.
E mail sent and Tspring said no problem and sent new shirts at no cost just donate others. Fantastic company and will be making more purchases in future.

Date of experience: July 6, 2017
Italy
1 review
0 helpful votes
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Would definitely recommend this company. I'm amazed at how soft the fabric is. They kept me informed of all the stages and I received my shirt much sooner than I would have expected.

Date of experience: July 6, 2017
Texas
2 reviews
6 helpful votes
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Stealing art
July 7, 2017

Im cool for gfx art but I DONT like stealing art they clearly steal artist work and its copyright too... Found out that "they are going under dzeetee now and they changed all the legal from teechip to dzeetee"

Date of experience: July 6, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, Teespring.com is not affiliated with "dzeetee" or "Teechip." We're sorry to hear that you've had a bad experience with those companies and hope that you may consider updating your review of Teespring. Have a good day!

Nebraska
2 reviews
0 helpful votes
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AWESOME SHIRTS!
July 7, 2017

I have ordered 2 shirts in the past 2 weeks and I am totally satisfied with their products. I would highly recommend to family and friends...

Date of experience: July 6, 2017
New Zealand
1 review
0 helpful votes
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O for awesome!
July 7, 2017

The hoodies I ordered are going to be perfect for the half marathon my running partner and I have coming up! They arrived in good time considering they came half way around the world! And you are kept informed the whole way through the process from ordering to printing to been sent out.

Date of experience: July 6, 2017
Canada
1 review
1 helpful vote
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It's another one of those internet fronts that sells you stuff in nice looking pictures, and then you might never even get the stuff... or it will arrive months later from vietnam, looking nothing like what you were promised.

Date of experience: July 6, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, all of our items ship from either the United States or from the EU/UK. If you have received an item that was printed differently than expected, we would be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Colorado
1 review
0 helpful votes
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I ordered two t shirts from this site the first one was a good size the second one was too small and I tried to get another size but to no avail. I feel that with the price they charge they should allow you to exchange for a diff size they run very small. The quality of the shirt itself was weak. I will not recommend this product or their site.

Date of experience: July 6, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, if an item does not fit as expected, we are always happy to offer a resolution! For assistance, please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

California
2 reviews
1 helpful vote
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I still have not received my product nor have you responded to myself and PayPal. They have given you until July 12,2017 to respond!?! Sure we're quick to take my money but nothing since then?

Date of experience: July 5, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for any delay or confusion and we would be happy to assist you further! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Illinois
1 review
0 helpful votes
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I ordered as a gift for my wife, I ordered large, tag says large but shirt is so small I gave to my Bruce. Now no shirt for my wife! What size do I order? Who knows!

Date of experience: July 5, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that the item did not fit as expected and we are happy to offer a resolution! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you

GB
1 review
0 helpful votes
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Give us a chance
July 6, 2017

Did you know that you're allowed a maximum of 150 designs and unless you sell a minimum of ten tshirts, you're not allowed to offer any more new designs? This sucks! Would be so good if we could delete those designs we want to ditch and try selling new ones. Come on Teespring, can you help? Please. Xoxo AL

Date of experience: July 5, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration. For assistance with your campaigns, please reach out to our Seller Support Team by email at [email protected] or through their chat at https://teespring.com/designs Thank you.

Kentucky
1 review
0 helpful votes
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Last year they used Gildan tee shirts. Now they're using solid color Haynes and they look cheap, fit a bit small and are very thin. Won't buy again if they continue using Haynes.

Date of experience: July 5, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, we do offer several different styles of garments and sellers can choose which options to offer on each campaign. If you are not happy with the quality of the item that you have received, we would be happy to assist you further! Please reach out to our Customer Support Team directly at http://teespring.force.com/NewCase?l=en_US Thank you

North Carolina
1 review
0 helpful votes
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Teespring offers quality tees with a great variety of styles and colors. They follow this up with wonderful customer service and quick delivery. I would recommend this site to anyone looking for a "not just your ordinary" tee shirt.

Date of experience: July 4, 2017
Canada
2 reviews
0 helpful votes
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I can't believe how great TeeSprings customer service is. I had a small defect with a hoodie I ordered and they are fixing my issue. I honestly wish more businesses treated their customers this way and were more willing to assist us when we have issues.
A+++++

Date of experience: July 4, 2017
GB
1 review
0 helpful votes
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Brilliant products
July 5, 2017

I have ordered several garments from this company and the are great on quality of design and make!

Date of experience: July 4, 2017
Nevada
1 review
0 helpful votes
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Great company!
July 4, 2017

I've ordered a few things and am always extremely satisfied. I have recommended them to many people. Thank you!

Date of experience: July 3, 2017
Arizona
1 review
0 helpful votes
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I have needed to reach out to the Tee Spring Customer Service team a couple of different times for various reasons. BEST customer service I have dealt with in several years. Professional, friendly, easy to work with and helpful!

Date of experience: July 3, 2017
New Jersey
1 review
0 helpful votes
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When u spend $25 for a tee u should get a hi quality tee not an underwear thin shirt.the shirt should also conform to standard sizes.my 2x fit like a large.

Date of experience: July 3, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item did not fit as expected and we are happy to offer a resolution! Please reach out to our Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you

Illinois
1 review
0 helpful votes
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I inadvertently ordered the same t-shirt twice during a campaign. I contacted Teespring customer service, and they offered to send me a different t-shirt of my choosing without any negotiation or haggling. It was their idea right out of the gate.

On top of sending me a different t-shirt, they suggested I donate the duplicate one to a local charity, instead of sending it back to Teespring. What a great idea!

The customer service at Teespring is top-notch, and I will definitely be working with them again.

Date of experience: July 3, 2017

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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