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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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My hoodie is nice but the decal on the front is very faded and I have work it twice like really this is not a product I would like to be standing behind
To start at the beginning, I ordered a teespring night shirt to be delivered to a friend who has been very sick and trying with friends' help to move from her mountain home in Mountain city TN to a partial assisted living home in North Carolina near her sister.
Her birthday was June 26, I received a call from her a couple of days after her birthday asking why I sent 2 of the same shirt which was way too small and couldn't be worn by her. After several calls from Amazon where I ordered the "one" shirt, I was told I was charged for two night shirts. After several calls to both Amazon and Teespring, I was told the shirts were charge to 2 different people. My husband Charles Mohr and me, Carol Mohr on the same Discover card number.
Both Amazon and Teespring, on the phone, assured me my friend who received the shirts would receive two return labels to return both shirts. I assumed that happened and one nightshirt would be sent back to my friend in a bigger size and the other shirt would be returned with no charge to me.
Yesterday I called my friend who informed me no labels to return were ever sent to her and even worse. The movers moved her to her new home with her thinking the night shirts were going there. However, a friend separated some items that were not to be moved and in that pile of things were the 2 night shirts which she mistakenly during the move were sent to a charity. Now my friend never received the night shirt gift shirt I assumed was resent to her in the correct size and I guess you will be thinking I should pay for two items that were sent incorrectly and never really appreciated by my friend. I feel that is a lot of money for something that I feel was totally not my fault. Is there any nice answer to correct this nightmare. This was my first purchase through Amazon and I did not know they would not be the one handling the shipping. If I can't get help, I am afraid I won't ever feel safe buying again from either Amazon or Teespring. Sincerely, Carol Mohr *******582 or cell
*******665 or e-mail *******@bellsouth.net Thank you
We apologize for any confusion, we do not offer Customer Support by phone and do not show that we have received previous correspondence through the e-mail address that you have provided. We currently offer Customer Support through e-mail and through our online chat. If a Teespring item is ordered through Amazon, we do fulfill and ship the order directly. We do not have return labels available, however, we are happy to help you with a replacement order if your item did not fit as expected. We are showing record of only one item ordered from Teespring, please reach out to Customer Support for further assistance through http://teespring.force.com/NewCase?l=en_US Thank you.
Ordered shirt on June 30 and it is now July 12 and no shirt yet. The site is great, lots of cool shirts, but the shipping sucks!
We apologize for any confusion. Once a campaign ends, production then begins, and the printing process takes about a week. Then, we start shipping and it can take anywhere from 4 to 7 business days for delivery within the United States. We use this process because every product is made-to-order and printed in bulk. If the original estimated date of delivery for your order has passed, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My husband is a machinist and its not easy finding shirts for him in his profession till I found teesping. I have always been satisfied with the quality of work. The printing has never faded or tore away from the shirt. I have been buying from this company for the past couple of years and will continue to do so. I always get the shirts delivered on time. Great company great products.
Really bad delivery service. Hoodie looks good fits good. But there's black fibre in the white inc. really don't think the print will last.
We apologize for any frustration. If the estimated delivery date has passed, please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US Thank you.
So first there was an issue with delivery where it set in Kentucky for 5 days before I had to run it down at a post office. Once I got the shirt I was happy to have it but the print is not what it looked like when I seen it online and it was off center of the shirt so looks tacky, I paid $30+ for a week late off center shirt that I had to go find at the post office. Really the only reason I gave this an okay is because I liked the web site, and would have given 5 stars if I got what I paid for when I paid for it.
Sigh,
Dave
We are sorry to hear that there was a delay in receiving your order and that the item was not printed correctly. We would be happy to further assist you! Please contact our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
The stickers we ordered did not have the requested border and all 200 have text cut off. Looks like crap with no border.
In the trash, waste of money.
We sincerely apologize for any frustration or inconvenience. If items have been printed differently than designed, we are always happy to offer an immediate resolution. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Ordered a cute tank top, top notch quality product and screen printing. Love the unique design and your customer service rocks! Thank you, I will definitely be ordering more products from you!
I have ordered several shirts from this company and I am always pleased. I can find just about anything that I'm looking for on your site and I always get a quick delivery.
Very cool website, but the material/quality of the t-shirt is poor. It's 100% cotton, and I'm pretty sure it will shrink after the first time I wash it. So, not sure how long it will hold up. Would be willing to pay more for a better quality/brand/material t-shirt. Need to have it as an option.
I have ordered several shirts from here. The quality and prints have alwsys been great. I recently ordered a shirt and found a hole in the seam of the underarm. I sent in a request and Gloria was on top of it.
Very satisfied with the fit color and softness of the t shirt!
Would definitely buy more!
Cindy Mentor OH
Always on time. Always good quality. Always advertised just as arrived. We have purchased about 12 different shirts over a couple years and have always been satisfied.
Quick and easy to use and one of the easiest free ways to make money over the internet. My first ever campaign. That is what they're called campaigns and on my first campaign I made over $140 dollars. That was just my first campaign. Try it yourself!
Ordered almost a month ago. Was charged for it and still haven't received delivery. Very disappointing
We are sorry to hear that your item has not yet arrived. If your estimated date of delivery has passed, we will be more than happy to further assist! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US for additional assistance. Thank you.
Great timely service. Accidentally ordered and extra shirt and they gladly corrected it! Will continue to order all my dope volvo drift swag through you guys!
Amazing t-shirts done daily! Great print quality, and shipping is quick. I have purchased quite a few shirts from T spring over the last few years and every one has maintained their high quality.
Happy with all my purchases so far. Good quality shirts and quality prints. Highly recommend service
Je ne comprend pas, pourquoi vous me demander mon avis quand je n'ai pas encore reçu mon colis? Je ne sait pas si cetait suposer etre une expedition rapide, mais je nai rien recu encore, ca fait 7 jours maintenant environ.
I ordered a tank top for my friend in the UK and she received a t-shirt. She also had to pay a tax to receive it. Not satisfied.
We sincerely apologize that an incorrect was received and we would be happy to offer a resolution right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you were not satisfied with the quality of the item that you have received and we are happy to help! Please contact Customer Support through http://teespring.force.com/NewCase?l=en_US Thank you.