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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered a panda t-shirt for my 12 years old. Great quality, and printing. Fast shipping. I find it a little expensive.
The print is blurry and looks terrible. It looks like the print ran and then dried and was printed. Then was put on the shirt smeared and blurry
I had ordered a shirt and it was printed on the back instead of the front. I had wanted a shirt that people could read from the front as I am wheelchair bound. I also received two shirts instead of the just the one I had ordered. It was my fault but they still refunded my money for the extra one. Also I was told to keep the shirts and donate them. As I attend a group called "Compassionate Friends" for people who have lost children, grandchildren, etc, they were much appreciated. The person who worked with me was Ruel who was so kind and kept me apprised of the situation every day. I really enjoyed working with this person. Great employee for this company...
I ordered a t-shirt from the Sootch00 store. I received the correct design, but it was four sizes too small. On the packaging it listed the correct size, but the t-shirt was the wrong size. I contacted teespring via email, and they promptly corrected the problem. They are sending me a new shirt of the correct size and same design, at no cost, and asked me to donate the original shirt or to give it away, rather than sending it back. I was initially upset when I received the shirt, but was amazed at the customer service. I will definitely be buying from teespring again. Overall, my experience was pleasant.
I placed an order on Jun 27 and was told my estimated delivery time was no later than Jul 3 because I paid for expedited shipping. It's August 3 and I still haven't received anything. Checked my order status and it said it shipped- where did you send it to?
We sincerely apologize that you have not received your order and would be happy to offer a resolution right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
While I wish I could say we had a good experience with Teespring, the quality of their printing is hit and miss. Received two shipments for one order. One arrived correctly and looked great while the other larger portion of our order was sub-par quality. The logo was barely printed on the shirts so you can see the shirt through the logo. Contacted customer service and the only thing they would do is a 25% discount and if we want to order again we can get a discount on our next order. Their website says they guarantee satisfaction and quality but this is not the case. We will not be ordering from Teespring again. The shirts were for our PTA and we do not have unlimited funds to keep reprinting shirts hoping we get the product we want. Very disappointing that the quality and customer service was so bad.
Also, posted this same review on their Facebook page which they quickly deleted.
We apologize for any frustration, if items are not printed as designed, we are always happy to offer a resolution. For any additional inquiries, please reach out to http://teespring.force.com/NewCase?l=en_US. Thank you.
I have order from this company many times. Only once did I have an issue on a printing scale. I contacted the company told thrm what was the issue, sent pictures and they fixed it right away by replacing the item. The correspondence with them was very quick and sincere. I will continue to order from Teespring in the future.
I'm still waiting for my shirt. It has been almost 6 weeks. You have already charged my credit card.
We apologize for the delay and would be happy to review the status of your order! If your estimated delivery date has passed, please reach out to our Customer Support Team for a resolution through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered 2 T shirts and they sent 3 and billed three separate amounts and don't want to credit for the extra, they want me to pay to send back for a store credit.
We're sorry to hear that there was additional order submitted unintentionally and would be happy to offer either a store credit or a refund for your return. For additional assistance, please reach out to http://teespring.force.com/NewCase?l=en_US. Thank you.
This is the second time I have ordered from TeeSpring and have had no issues. My daughter even received her stuff before we expected it.
Love the many t-shirts we ordered from teespring.com. The verity is huge and outstanding, the quality is superior. If you can't find it at teespring.com it isn't out there. You will be extremely satisfied with every aspect of your order. Speedy delivery. Thank you Teespring.
Took longer than specified. I haven't been delivered my order. The mail have taken it back because it wasn't correctly paid for. Even though I paid PP. So I'm having to pay double the product cost just to see my order.
We're sorry for any frustration and that your order has been delayed in transit! We would be happy to help, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I love my moon tank! I am a Cancer It is Perfect! I can't think what else to say... I love the feel of the material-it is So soft!
I wore it camping this weekend, and Everyone said it was cool and asked where I got it. I answered, "From Teespring; it was an ad on Facebook.
It was delivered in just a couple weeks, and it was Beautiful!
I will keep looking on Teespring's Website for more shirts like this one!
Bought 2 Tee shirts which could have been in 1 package but was charged $24 for each Tee shirt. Purchased another similar sized item from the States it arrived earlier with a fraction of the freight cost
We apologize for any confusion. After a campaign ends, our Production Department assigns the order to one of our printing facilities, based on the needs of the particular design. Due to each order potentially being shipped from different printing facilities, we are unable to offer combined shipping. If you are ordering items from the EXACT same campaign, we would be more than happy to combine shipping. All of our items are custom made and the standard production process does take 5-7 business days before shipping our items. For any other questions, please contact our Customer Support team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Cost was high and then add the additional customs charges almost doubled the initial cost, avoid if you can
We're sorry for any frustration, Teespring is a platform where anyone can sell an original design and then choose a time-frame of availability, selling price, goal to meet and the options available for purchase. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. For any further questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Got my shirt a day early with free shipping; the print is fantastic and high quality. I got the Bella slouchy teen in a medium which is great except for the neckline; I'll probably have to sew it myself. However, the rest of the shirt is fantastic quality. Excited to wear it!
I ordered purple size Large Rosary shirt and got a 2X black OPRAH WAS FIRED AT23 as a replacement for a 2X Rosary shirt. I would NEVER wear that to a Rosary Rally even if It fit. I am totally disappointed. I have wasted my money. If this can be straightened out, I would appreciate it. Hire some good help and stop ripping elderly people off. PLEASE!
We sincerely apologize that you have received an incorrect item and we would be happy to offer a resolution right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Being the tongue in cheek person that I am, all I can say is... I love it!
I would like to see more along these lines
The shirt is true to size and extremely soft and comfortable.
I love TeeSpring! The bass player tee shirts are great. The tee shirts are delivered in a reasonable amount of time. The only thing is I wish that TeeSpring had shirts that featured different ethnic groups.
The Haynes t shirt are to thin cheaply made. Need a more premium option. Heavier better quality t shirt. Just my opinion but offer design option on front or back. Seem alot of great designs but they are only on one side or the other some on the front would be better on back and some on back would look better on front. So give option on which side we want
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your items were not printed correctly and we would be happy to offer you a resolution right away! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.