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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I would like to order but not on internet. Be nice to have phone number and talk to customer service.
We love the shirts and other items we have purchased from Teespring, they have good products, fast service and great prices.
The Missus and I patiently waited while the shirt & sweatshirt we've wanted came back into print, and we got them quickly and of great quality. As well as our coffee mugs. We will definitely be regular customers of TeeSpring. Thanks again from some very happy customers.
Selection, ordering process, price, product quality the everything is basically completely appropriate. But my main problem is the shipping. Why do the deliveries always stay in the transit department of DHL in Frankfurt for weeks? Are the shipping papers so poorly printed? I do not understand that. There are certainly dozens of t-shirts shipped to Europe / Germany. It should be possible to make a problem-free shipping possible.
In the penultimate order, the original T shirt was lost at DHL. I have easily got a replacement tshirt. Thanks again, to the Suppport department of Teespring. With my current order, the package is now again more than a week in Frankfurt. I'm curious how it goes.
Greetings from the Black Forest
Peter Altnow
Item as I ordered was excellent quick delivery overall status happy with everything. I was very happy with my order sizing was excellent. Thank you.
Everything came wrong,,,, if it ever came. Poor quality when it showed up. I shouldn't even use the word "quality" in this review. Had to get me CC company to stop the charges. NEVER AGAIN!
We are very sorry to hear that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.
It has been 2 months, and I am still trying to get my money back. I ordered 4 T-shirts, same design, different sizes. Of the 4,3 had problems with the printing [off-horizontal, off center]. The quality of the shirt itself was flimsy--I would never have purchased it if I had seen it in a store.
I explained the problem to "customer service." It took many emails before I could even get the address to which to send the shirts back, and I still haven't gotten a refund. Now I have to provide documentation to my credit card company. It has cost me over $20 so far, just to see the shirts, and hours of frustration.
We sincerely apologize for any frustration and we would be happy to further assist you regarding your orders! Please contact our Customer Support Team at http://teespring.force.com/NewCase?l=en_US. Thank you.
They seem to think everthing is about military, I am retired Navy, but it would be cool if they offered other t-shirts besides all military/and really all of us are not Vietnam vets, we did are duty after that/why not have something like/, my love is hunting/fishing/or my love is my farm. My daugthers are my life/so on so forth/I am not a poet/ or something like/her the rumble of my Harley/
I love the shirt, looks just like the picture, great quality and daft shipping. I love it, will order again.
Nazi symbols are bad. No matter what they were before.
Bad publicity is bad.
Dump the swastikas and fire the idiot who came up with the idea.
KA Designs is in no way affiliated with Teespring and does not reflect the company's views. The moment Teespring was made aware of the design, it was removed from the site. No t-shirts were sold to consumers and Teespring did not profit from this design in any way.
Teespring would like to apologize for this incident and is taking action to ensure this does not happen again in the future. The company uses keyword detection, image recognition and manual review across it's extensive catalogue of inventory. They are continually improving the processes to ensure content of this nature doesn't appear on the site and they are creating more sophisticated systems and layers of manual review.
Teespring does not support or allow hate speech on our platform. Our policies and terms of service are available at https://teespring.com/en/policies/acceptable-use"
Have not received order yet and the payment was already taken. Would still like item and comp for having to wait so long
We apologize for any delay! If the estimated delivery time frame for your order has passed, please contact our Customer Support Team for additional assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.
I am truly satisfied with teespring. I am going to order a couple more tees before promoting my sales. I would like to submit quality items.
Great quality, sizes run small. Tshirts are very soft, and do not shrink or stretch in washer. Will definitely order more from them but a size up from what I normally wear.
Since the review my order has arrived before I even received my order I must rate it at the lowest possible.
We are sorry to hear that you have not yet received your order and we are happy to offer a resolution. If the estimated delivery time frame has passed, please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.
Most people are complaining about how long it takes to ship, well first the person may have a 21 day campaign. So if they reach their goal is those 21 days the shirts will print at the end. Sometimes the goal is not reached and the shirts won't be printed, and you won't be charged. You might not have received a shirt because the goal wasn't reached.
As a buyer my expirence was amazing, I revived the shirt in a timely matter. The quality of the print was amazing, and the shirt was comfy. Some prices are high, but that's not teespring, it's the seller.
As a seller everything went amazing except my payout. I requested for a pay out 7/24/17, and it's 8/6/17 and I still haven't received my money. They say within 7 business days but I haven't revived any and it's over that time. I have contacted support and all I got was a "I will talk to the payout team about your request". I am extremely mad about his because I needed the money at that time, but I haven't received it. But overall my expirence was good, hopefully I can get my money soon and it's just a mistake.
The lettering is great, bright. Boxy but shown more fitted from photographs. The quality was not good because the left sleeve seam was not sewn. Shipping was pretty good.
I have bought two t-shirts from TeeSpring, one a year ago and another recently. Both are good quality, fit well and wash well. Delivery was within a week. The one I bought a year ago is still in good shape after many washings.
I am looking at the reviews here and am frankly wondering if they are even reviewing the same site! I have purchased 7 from them now, all different, women and men, and every single order was PERFECT. Shipped fast, quality was perfect on each and every order. Yes. They can be a bit expensive, but the price has never been an issue because the quality is so high. If you don't like the price, move to another vendor. I will continue to order here and have had great response and ship time from the vendor.
Don't buy from https://teespring.com/ if you are an international customer. They absolve themselves of all responsibility once they handover to the delivery company and won't help you. Which happened in my case. Item never got delivered and I kissed the money good bye.
We're sorry for any frustration, if your order has not arrived within the original delivery time frame, we are happy to further assist! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Good shirts but poor response to emails we were shorted a shirt and still have not herd anything back from them
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any frustration, as an e-commerce business, all of our orders are processed online. We currently offer Customer Support through our online chat and through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.