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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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California
1 review
0 helpful votes
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Website, transaction & delivery time was all great!
And the teeshirt quality itself was good.
But the print quality was lacking. The print on the front of my shirt was crooked. And the print on the back was faded - it looked like they printed the graphic on a printer that was running out of ink. I worry that after a few washes it'll be illegible. And being a teespring campaign, it's not like I can order another one to replace it.

Date of experience: January 26, 2018
Teespring S. Teespring Rep
over a year old

We apologize that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Kentucky
2 reviews
0 helpful votes
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Always happy
January 27, 2018

Received all my purchases in the time frame they promised. True to size. I would recommend Teespring to all my friends.

Date of experience: January 26, 2018
Canada
1 review
0 helpful votes
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Not happy
January 26, 2018

I said 1 on review cause I still did not get my order that I paied for at cant find out nothing with boughs tracking num I got sent form Canada post when I phone Canada post they say phone you when I contact you. Told to phone Canada post so that still dont tell me wear my shirt that I paid for is and what year I will get it so no I would not regamend your place to order from. Can you place me?

Date of experience: January 25, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your order did not arrive! Please reach out to our Customer Support Team for assistance through http://teespring.force.com/NewCase?l=en_US Thank you.

Alabama
1 review
0 helpful votes
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Was not as marketed.
January 25, 2018

The boxer picture was not as marketed and when it came it was a paper sticker ( not waterproof) and cannot be placed on my car window

Date of experience: January 25, 2018
Teespring S. Teespring Rep
over a year old

We're so sorry for any confusion! We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

New Hampshire
2 reviews
0 helpful votes
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Teespring is the BEST
January 25, 2018

They have the best customer service I have ever dealt with. I had a problem with a shirt I bought sent them a picture and no issue we will put your order right in and send it to you. They are the greatest I will buy from them again

Date of experience: January 24, 2018
Canada
1 review
0 helpful votes
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Awful
January 24, 2018

I lost $75. My order never arrived and they won't return my emails and don't have a number to call. Still have no idea how/if I'm going to get my money back.

Date of experience: January 24, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your order was lost in transit and that you have not received our emails! Our Customer Support Team responded to your inquiry on January 17,2018, and also issued a refund for the shipping cost on your order. Our Team also sent a reply to your second inquiry on January 24,2018. Please review your Spam and/or Trash folders and reply to our most recent email or reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.

New York
1 review
1 helpful vote
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The print on the tee shirt did not hold up after a couple of washings. Also, the canvas I ordered by the date given was not received before Christmas. I am upset that I have to pay ANY shipping charges on the canvas at all! After registering a complaint it still took weeks to get here. One very disappointed granddaughter!

Date of experience: January 24, 2018
Teespring S. Teespring Rep
over a year old

We sincerely apologize for the frustration! Your replacement canvas was marked as delivered on January 19,2018, and your replacement Tee will be delivered February 7-10,2018. As previously advised, the shipping cost on your Canvas order has been refunded. If you have any additional inquiries, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. Thank you.

Texas
3 reviews
0 helpful votes
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Tee shirts
January 24, 2018

The shirts are very cute. That was a very nice thing for you to do, no questions asked. I will continue to buy from y'all and tell all my friends, how wonderful your company is.

Date of experience: January 23, 2018
Texas
1 review
1 helpful vote
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Great Job
January 24, 2018

You'll did a fine great job on the printing and if I find other things I will be buying from you'll again, only one Idea I have is that if you'll could put a small emblem on the front in the right chest side, keep up with the great job.

Date of experience: January 23, 2018
New Jersey
1 review
0 helpful votes
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Graphic work is poor!
January 24, 2018

The t shirt was much better quality than that of the graphic. The graphic isnot crisp and clear. May I suggest that you use a better quality iron on.

Date of experience: January 23, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not satisfied with your custom printed item and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

New York
1 review
0 helpful votes
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Excellent Quality
January 24, 2018

The shirt arrived quickly and Im satisfied with the quality of the print and shirt. I will be wearing this shirt a lot so Im hoping the print will still be vibrant in the future.

Date of experience: January 23, 2018
France
1 review
1 helpful vote
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J'ai reçu un polo trop petit malgré mes relances aucune nouvelle du vol pure et simple
J'ai envoyé trois mails mais aucune réponse je me retrouve avec un polo qui n'a pas la bonne taille honteuse aucun sens commercial même anti commercial

Ne commandez pas sur ce site ils ne répondent pas en cas de problème

Date of experience: January 21, 2018
Teespring S. Teespring Rep
over a year old

We're sorry for any frustration! A reprint of your order was offered via email on December 19,2018, and our Customer Support Team is still waiting on a reply to that email to proceed. Please respond to the email requesting confirmation of the replacement order details and we will be happy to proceed with a resolution. Thank you.

Texas
1 review
1 helpful vote
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Tshirt material was nice and it fit as expected. However, the quality of the screen printed logo was very disappointing. It didn't show up well like it did on the site and it's faded and hard to see.

Date of experience: January 21, 2018
Teespring S. Teespring Rep
over a year old

We're glad that your item was a good fit, but we apologize that you were not happy with the print! For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

New Jersey
2 reviews
0 helpful votes
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The t shirts have got extremely thin I have undershirts that are better quality the emblem on back seams good at least before washing.

Date of experience: January 21, 2018
GB
1 review
0 helpful votes
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Said it would get here 18th Jan at the latest still has not arrived. Delivery service terrible! 4 days late... would never order again.

Date of experience: January 21, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your order was delayed in transit! If you have any questions regarding your item, please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Germany
1 review
0 helpful votes
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Not satisfied at all
January 21, 2018

Order from a different maker. The shirts were not what I ordered, childs medium was in fact an adult size, womans cut was not at all, faded print on the hoodie and they all smelled awful

Date of experience: January 21, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not satisfied with your items and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Iowa
2 reviews
0 helpful votes
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Will order from you guys again best choice I made was this site! I cant wait to order again from this site quality delivery everything was awesome

Date of experience: January 21, 2018
Illinois
1 review
0 helpful votes
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ELECTRICIAN HOODIE
January 20, 2018

HORRIBLE PRODUCT. WORE ONCE, TURNED INSIDE OUT TO WASH IT, AND ALMOST ALL THE PRINT COME OFF. HAVE NOT REPLACED OR REFUNDED ANYTHING.

Date of experience: January 20, 2018
Teespring S. Teespring Rep
over a year old

We sincerely apologize that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Australia
1 review
0 helpful votes
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Fun Stuff
January 22, 2018

I like he fun merchandise that is peculiar to the channels that I personally watch. Don't like being told what or how I should write my review and this is getting trdious.

Date of experience: January 20, 2018
California
1 review
0 helpful votes
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Trustworthy and Helpful
January 22, 2018

Teespring is an awesome site!
I ordered a sweatshirt from them (size medium) and it was too small. I emailed them right away and they got back to be telling me they'll be sending me the new size I need and that I wouldn't have to send back the other one.
Wonderful customer service and awesome clothes!

Date of experience: January 20, 2018

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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