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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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If you are from the uk please be aware and be careful as extra postal charges will be made for customs and even extra if the company dont pay the expected vat these charges will be taken from you also on top of the shipping one product cost me extra £12
Very pleased doing business with this company. I've used this company a few times and have been satisfied with their product delivery as well as expected quality of the materials.
At first we had a problem because the package was missing and they were very diligent and in less than 24hrs they answer me and offer me to reorder without additional charge. After that arrived I think no more than 15 days. Love it
I got a huge kick out of the sizing chart and that tee spring was 68% confident that I would be happy with a medium. The hoodie fits great, (100% satisfied) but the experience of navigating this website it a big part of what I talk about when I recommend ordering from tee spring.The quality of the product matched their description of it. I was completely satisfied!
I ordered a shirt from Teespring for my wife for a trip we are taking. The size was too small. Ruel was incredibly helpful when I contacted Teespring about a replacement. She placed a rush on the order to make sure it arrived in time for our trip. I'll continue ordering from Teespring and recommend them highly.
The t shirts are nice and hoody is nice but the quality of the print is lacking. There color chart online for there blue color is far different than what shows up. What showed up is sky blue! Other than that there pretty nice.
I would not recommend buying a shirt/hoody with a print due to not being centered! I am so disappointed with this company that I will not buy any more products from them.
We sincerely apologize that your item was not printed correctly and we're happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I bought a tank, based on the sizing chart posted to their website, about the brand of tank top I was purchasing. The sizing was laughably incorrect. Then, surprise... they don't take any returns. $40 with shipping for a cheap tank that I can't wear. If you stand by your products, then you need to accept returns. Poor business ethics.
We're sorry to hear that your item did not fit as expected and we are always happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I received 3 garments with print quality that was amazingly poor. After washing the pieces once it looks as if the printing has started washing off. The sharpness of the printing qualify is also not acceptable and the colors are sad and faded. Placement of the printing on the hooded sweatshirt was bad as well... they placed it so high that the only time you will see it is when the hood is up on my head. The SMELL of the garments when they arrived was the worst! I couldn't get them in to the washing machine quick enough! Very regretful that I purchased them... and sad that the event I am attending made this as the only option to get event apparel. I won't be wearing these pieces for sure.
We're sorry to hear that you were not satisfied with the quality of your items and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
We ordered hoodies for our nonprofit organization. When we got them, it looked like somebody threw up all over the hoodies. Our logo is gold, the logo teespring printed on the hoodies came back in puke green.
Going to stick with local shirt design companies from now on. At least they call you back and care if you are happy with the product. Teespring won't call any of us back on our issue.
We're sorry to hear that your items were not printed correctly and we are always happy to help! For assistance, please reach out to us through our online chat or through http://teespring.force.com/NewCase?l=en_US Thank you.
They were very nice and were super helpful when I contacted them about having a size too large. Their chart is helpful but wasn't on the dot with what size I should have bought. They were kind enough to give me store credit so that I was able to buy the shirts I wanted in a smaller size.
Like the designs, which is why I was willing to pay more $$$. I bought 2 t-shirts and 1 hoodie. Their prices are high and I was expecting high quality.
I am very disappointed in the poor quality of the print, the color is way off from what you can see on website, and the paint made part of the fabric very stiff.
I purchased 2 jackets at $55.00 each. The first one had to be delivered to the wrong place the second one was shipped but never delivered finally after 2 years I find my account which was gone found it by accident so i tried again that i never received the second jacket after about a month I finally got it the jacket is nice the painting looks like the stencil was on the dry side I'm glad I finally got the jacket in memory of my son but it is not worth $100.00 and a two year wait think twice before ordering from them
We're sorry to hear that you did not receive your original order! Thank you for reaching out to us again to give us a chance to offer a resolution. For any additional inquiries, please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
The shirts are too small and stiff. Delivery took about as long as I expected, but too long for the quality.
We're sorry to hear that you were not satisfied with the quality of your items and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
So I ordered a T-shirt and it said the delivery date was 25. Its still says I have received my package but I have not. They even took the money from my account. Never will I order from here again.
We're sorry to hear that your order was misdelivered and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My last order was a complete disaster. Received the wrong item and had to jump through hoops to get it replaced. Their t-shirts are very thin and the sleeves are too short more like something found in a ladies shirt. This was not my first order but I doubt I will order in the future.
We're sorry for any frustration and hope that our Customer Support Team was able to offer a satisfactory resolution! For additional assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US Thank you.
I have loved everything I have purchased. Great quality prompt shipping. The shirts are soft and well priced.
Received a sweatshirt with a print and it looked like something that had been worn for years. Print was super faded and not vibrant as shown. Will not order again!
We're sorry that your item was not printed as expected! We hope that you are able to utilize the store credit in the amount of your item, as offered by our Customer Support Team. For any additional inquiries, please reach out to our Customer Support Team again http://teespring.force.com/NewCase?l=en_US Thank you.
It's simple - my package never came, and these guys have sent me another one. I am very happy with the customer service!
I ordered 2 tee shirts and 1 sticker. I have never received two of the items I ordered. Never got emails the items were sent along with tracking numbers. Unless these items are coming from overseas, I cannot imagine why shipping takes so long. The one tee shirt I did receive is a Hanes, but runs a little smaller. Prices and shipping charges too high for the services received, or not received.
We sincerely apologize that your items did not arrive and we are happy to help you! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any inconvenience! For orders fulfilled in the EU, VAT charges apply. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. For additional inquiries, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.