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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Oh my goodness. This shirt is so freaking soft! I got one for my friend too!
Will order from here again!
The quality of the material itself was reasonably good. The print was poor, undefined and blurry and I was charged £12 customs charge before Royal Mail would deliver the item. Wouldnt use again.
Body of shirt fit beautifully. Sleeves Not flowy. Sleeves may be cotton, rest shirt synthetic jersey. Shoulder/sleeve inset 2 1/2 inches below shoulder. Sleeves appear to be a tubular knit that taper to a snug wrist. Love the design and color, but shirt is not wearable for me.
We're sorry that your item did not fit as expected and we're always happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Tees are quality products! Go by their size chart and you'll be fine. Art work is amazing! Will buy from them again for sure!
I think i spent three times the time it took to order, tracking down my missing item. I was amazed by the amount of excuses and run around through a variety of carriers and their sub carriers and their sub carriers that do not interchange tracking numbers. Thanks, for nothing.
We're sorry to hear that your item was delayed in transit! If you have not yet received your order or have any additional questions, please reach out to us through http://teespring.force.com/NewCase?l=en_US. Thank you.
These are printed on very very poor quality t shirts. There is not much wrong with the print, thats fine, but the quality of the fabric Is just appalling. Its thin and somewhat rough. The net result is that the t shirts re appallingly expensive for what they are. Personally I wouldnt order again.
We apologize that you were not satisfied with your items and we're happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I paid over $100 for a rush delivery on mugs and t-shirts I ordered on 2/17. The mugs shipped on 2/20 and I received them on 2/21. I received an email saying my T-shirts shipped on 2/21 and I could expect to receive them by 2/23. Today is 3/2 and I still havent received them!
We're sorry to hear that your order has been delayed in transit and we are happy to offer a resolution right away! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Seriously, I'm pretty upset. This was supposed to be a cool gift for a girl I like, but it never came.
I ordered a sweatshir and its was flawed. I sent a compaint and the problem was handeled. Not only did they send me a replacement but they did not ask me to send the flawed item back. They were very speedy to solve my problem and make it right. I will do business with them in the future because of the excellent service I received.
I ordered a shirt through a friend of mine's campaign through Teespring. I WAS THE VERY FIRST ORDER for the campaign. I received an email with estimated ship dates and waited. The final day for the ship date came and went when I decided to contact them and see what was up. Low and behold they never processed the order or anything of the sort. They told me my order number had not made it through. Meanwhile everyone else who ordered shirts had theirs in possession. When I asked what they would do for me to compensate they said they would ship me the shirt I ordered late... how is that compensating someone for the trouble you caused them?! "Oh we messed up your order so to make it up to you we will ship it." It gets worse. It was 29 days after I placed the order through PayPal and decided to open up a dispute which was then escalated to a claim. PayPal reached out to them to tell them to provide me my refund. I was then contacted again by their customer support, mind you there is no phone number for their customer support only email which is incredibly frustrating, they told me they could not process the refund while a PayPal claim was open... are you EFFING KIDDING ME?! They asked me to close the dispute in order to get a refund. THAT IS THE SHADIEST MOVE I'VE EVER HEARD OF. Once the dispute is closed they have no obligation to pay which is why they asked me to do that. I informed them that in 10 days PayPal would remove the funds directly from their account and would issue me my refund without their help. They apologized over and over again saying that's their policy for PayPal, but any PayPal user knows that is a load of CRAP. Luckily I had contacted them before the 30 day time frame had ended or else I would be $#*! out of luck. I ended up getting my money back through papal, but I will never recommend someone use their services.
We're sorry for any frustration! During the time that a transaction is in dispute, we are not able to proceed with a direct refund. Customer Support is offered via email as well as online chat, if you have not yet received your item or are in need of additional assistance, please reach out to us through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have no idea where my order is. I ordered Feb 2, supposedly it was in San Francisco on Feb 5. I received review email weeks ago. I will never use website again. Where is my shirt?! *******@gmail.com
Thank you for reaching out to our Customer Support Team as well and we're sorry to see that your original order was lost in transit! Your replacement order has been shipped and will be arriving soon. For additional inquiries, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a custom sweater for my boyfriend but I ordered a size too big. I emailed customer support and Reul took care of getting the right size for me. Their response timing was within a few hours. I didn't expect this because I emailed after usual business hours. I highly recommend ordering their clothing and they provide outstanding customer service
I wrote a review 2 times yesterday explaining my disappointment with my thin blue line tee that had tear in the seam. How cumbersome and difficult it was to return (hard to take the photo demonstrating the tear. And after 2 attempts to write a send a review... i finally asked my wife to sew it for me. Oh yeah delivery was slow in today's market and price high. I feel it was for a good cause. This is my 2nd time ordering from tee spring and I believe it will be my last.
We sincerely apologize for any inconvenience, a photo of the damaged item is required to proceed with a resolution. For additional assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered a t-shirt one size larger then needed. I tried it on when it arrived. Was large and lose like I tend to always wear. I then washed and dried the shirt according to the label. Now the shirt is way too small. Never had a shirt shrink this much. Now it is useless and a complete waste of money. Maybe I should have ordered a shirt 2 or more sizes too big.
We're sorry to hear that your item did not fit as expected and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Order an Alan Walker hoodie for my son. When it arrived he loved it, but it was too small. Emailed customer service to ask how to exchange it. Not only did I receive a prompt response, but they offered to send out a larger size right away at no cost. Happy with the quality of the product. Will recommend to friends and use in the future.
I LOVE MY TEESPRING TEE! GOOD QUALITY MERCHANDISE AND SERVICE! I WOULD RECOMMEND TEESPRING TO MY FRIENDS AND FAMILY! And will be using them again in the near future!
Dont buy anything from there. They printed shirts poorly and it came in different brands and they admitted it was their fault then changed their mind and said their production team said otherwise. I sent the shirts back and still haven't received a refund.
We sincerely apologize for the frustration and we're happy to review the status of your refund! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love it a lot of people have asked where i got it as they would like one also it looks great and is well made
I have ordered many shirts from this company and have ALWAYS been satisfied. Even when an shirt is ordered wrong size - their customer service is outstanding! I would HIGHLY RECOMMEND THIS COMPANY!
I was stunned when I saw the mug. The design is only printed on one side, so that if you are right-handed (like 90% of people are), you cannot see the design when you use the mug. What were they thinking? The design should either be on both sides of the mug, on the 'right-handed' side, or they should explicitly state that this is a 'left-handed' mug.
We're sorry to hear that you were not satisfied with your mug and we're happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your item was not printed correctly! Please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.