On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shirt is way to big... I typically would have ordered a medium but I ordered a large based on the recommendation
TeeSpring is the best place to find shirts that reflect your personality and your interests. The quality is outstanding and the sizes run true to size description.
I have bought two shirts from them and I luv them when I see more shirts I will buy them. My coworkers loved them
Paid close to 30 dollars for a Hanes silkscreen. Dont waste your money. Very disappointed in quality and he time it took to get here. Never again.
We're sorry to hear that you were not happy with your item! For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Very happy with sweatshirt I ordered. I love the attention to detail regarding the sizing. Also shipping cost were very reasonable
I ordered a shirt from this company and it didn't have the print on the back contacted them and sent them the information they needed and they contacted me with their options on how to resolve the problem. Sent 3 emails back and forth always a response within 3to 4hours. I'm very happy with this company and there support team
I've never ordered from you guys and I will be ordering from again. My sweater was just as expected and I love the way it for. Thank you!.
I ordered 3 6XL hoodies, been almost 3 months, no reply from email no nothing. GARBAGE SITE! PLEASE DO NOT ORDER FROM THESE PIECE OF CRAP SCAMMERS!
* Proof * Unless people are scamming your site I would look into this. I got a good amount STOLEN from me if this is NOT you guys but I don't see how its not since I ordered directly from your site.
https://postimg.org/image/si3al2pyz/
We're sorry for any confusion, Teespring does not offer size 6XL Hoodies. If you have received a charge from Teespring.com, please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.
I am the designer as well as a customer. Merchandise was paid for but never received. Im told its being looked into. Way too long, no active phone numbers. Actively looking for another vendor who values my business.
We sincerely apologize for any frustration! If your refund has not yet posted, please respond to the most recent email from our Customer Support Team or reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a couple items, i ordered 10 mugs with my logo colors are exactly as the showed placement of the logo is perfect our mugs came to us in all one piece thanks to teespring making sure they would not shift in shipping. We also ordered tee shirts and hoodies with our logo we are currently waiting on also awaiting a tote bag that is currently being shipped to us at the moment we are hopping it is is just as nice as our mugs we bought
The quality of the sweatshirt is very good but the writing is printed weirdly high on the sweatshirt and the pocket is smaller than normal sweatshirt pockets.
We apologize that your item was not printed correctly and we are happy to review your order! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a vest top from TeeSpring. It was delivered in reasonably good time and I love the design. Unfortunately although I am a small size 8, so bought the Small size, it was too small which is really disappointing, hence the above rating.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
The advertisement shows a dark background that you would put on a dark tinted window,,,, the background on the Chihuahua sticker is white,,, very poor business
We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." For additional assistance, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Really quality art work, quality shirt, and fast service. The only concern noted was that sizes seemed to run a little on the small side. I guess if you are between sizes, go up. Great experience overall.
Im stuck with 2 hoodies paying 94.00 then was told by shelby. M that i was bein sent a link for new hoodies then she cut chat off, so im assuming im stuck eating 94.00 instead of getting the hoodies with proper placement.
We apologize for the confusion and we are happy to review your order! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I'm so glad I found teespring, I love their products, love these shirts, the quality is excellent, I can't wait until I purchase my next order. I talk about these exciting shirts to all of my family and friends
Got a mom sweater and absolutely love it, my package got lost somewhere and they were very helpful had a new sweater printed and shipped and i didnt have to pay anything extra :D
The item was fab my daughter was so pleased with it but I had to pick it up at the post office sorting office as there was a £10.00 handling fee to pay on the the item on top of all the postage packaging and handling fee already paid it worked out to be one expensive plushie
We apologize for any confusion, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. If you have any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
One of the shirts that I received from Teespring, is missing a letter. I have contacted Teespring over week with this issue, and still no response.
We're sorry to hear that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.