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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I've been using Teespring for years, and have been running campaigns with them successfully. However recently I've been having issues with fulfillment. In my last large campaign I had a non-trivial fraction of my campaign purchases give me feedback about failure to fulfill their order correctly requiring reprints. And personally I've ordered products for myself and in the last 3 campaigns there have been missing products or incorrect sizes.
I have been able to get digital reprints for the products from their customer service, but that's just not the same. And it ends up being weeks later.
The print on the tee shirts was great, exactly what I was expecting... BUT they sent the wrong size. I had ordered a 5x for my husband and on the bag it came in it was labeled a 5x, but the shirt says 4x and doesn't fit my husband that well once it was washed.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Not satisfied, colour was off and shiny, writing was faded, larger in size. Payed 50 and got something worth 10
We apologize that your item was not printed correctly! We're happy to assist you further, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Cannot possibly give you a good review, you dropped the ball on my order. I will never order from you again.
We're sorry that there was an issue with your order and we are always happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a red Killmonger hoodie in size M. The color of the hoodie was vibrant, the material soft, and the print both front and back look really good. The size of the hoodie was a little larger than expected but with that being said, I am only almost 5 feet tall and ordered the M for a loose fit, so I can't complain. Overall, I am very pleased with this hoodie.
I ordered a women's shirt and instead received a square shirt. It was shirt in length and very wide, no curves at all.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My experiences with Teespring have been positive. Their customer service is friendly and responsive, and the products always arrive on time and are beautiful. I've gotten lots of complements on the products I use from Teespring and I would definitely recommend them!
The sweatshirt I ordered cam one week early, but I think there was a printing error and part of the design didnt print.
We're sorry to hear that your sweatshirt was not printed correctly and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Shipping takes too long iam disappointed i will not do it again waiting for your order for more than a month pls improve your service
We're sorry that your item has been delayed in transit and we are happy to review your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Quality, creative merchandise and phenomenal customer service! All products were as advertised. When I requested to return a shirt because I chose the wrong size, hey were accommodating and did not charge for the replacement - I donated the shirt I couldn't use and received my new shirt. Thank you Teespring!
Although the shirt I ordered looked great, it was very cheaply made. The first time my wife put it on the sleeve basically just came unraveled! I bought it for her as a present to wear on St. Patrick's Day but because returning it would not get me a replacement back in time for SPD, I just had to sew it up myself! I paid $30 for a shirt that was worth about $5. Total crap and I wont ever buy anything from here again!
We sincerely apologize that your item arrived damaged and we're happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My shirt is a wonderful quality. Very comfortable. Exactly like the picture. Fit very well. The picture of Lucas the spider is adorable. I am very pleased and I will purchase from here again.
Extremely nice Hoodie! Description fits the product to
A TEE!
Will purchase from again!
The price of the item was extremely reasonable!
Although the print looked perfect in the order, when it arrived it was quite blurry. I was not "warned" that the photo quality was poor, and the original was quite clear. I am glad that only ordered one as a Sample. I was going to order quite a few more.
We're sorry to hear that you were not happy with the quality of your item! If the design was not printed as designed, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a shirt for my fiance and it arrived the day it was supposed to and looked and fit perfect. I highly recommend purchases from this site. Excellent work!
International shipping fees werent clear until very late in the transaction, duty hadnt been included, so I had to pay an admin fee as well as the duty itself.
The print has fuzzy edges, and at least one of the mugs has scratches on the glaze. (Despite being shipped internationally, there was no bubble wrap.)
Not a chance of further business from me!
We apologize for any confusion, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. If your items have been damaged in transit or were not printed correctly, we are always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My product did not arrive, I received the tracking number but when the delivery day came the product did not arrive and when we went to follow it up at the shippping company they had no information regarding the product. Arrival date was 6th March
We're sorry to hear that you have not yet received your item and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Had to do an exchange, Rey was excellent to work with and made the experience one that I wont forget!
From Teespring the quality was as expected and the fit was as expected and the delivery time was a little bit earlier than they indicated when ordering. I will definitely order again from this company.
I love Teespring. Easy to purchase and fun to design! Shipping is faster than I thought. Products are very good quality.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any frustration and we are always happy to offer a resolution any time there is an issue with items that have been received. If you are in need of further assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.