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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I still havent received the product. I will redo my review when I get it. Please check to see if it was shipped.
This is an awesome way to help your cause raise money and people get something back in return. Its hard to try to get donations from people when you dont have something great to give them in return for helping but they will buy a T-shirt and part of the proceeds go to your organizations cause.
The fabric is very stiff. It is not soft. Going to have to do something to make it more comfortable to wear.
Placed an order for a shirt I would never have found anywhere else (guaranteed) & it arrived much quicker than the date posted. I love the shirt, picture is as presented on line & the quality is excellent. However... I had one inquiry, a minor concern & contacted customer support the same night the shirt arrived. In less than 24 hrs, Robert (from customer service) & I were e-mailing back & forth & he explained things to me so clearly & resolved the issue professionally, courteously & wicked fast. This makes me happy to know good quality & customer oriented companies do exist & I would not hesitate one bit to do business with them again.
So many compliments on my "Lucky to be called GiGi" shirt from Teespring. It was my 3 or 4th shirt I have ordered and I love each and every one. And so does people who see it. The shirt is of a great quality and the size is true to size and does not shrink when washed. Now I do not dry all the way I hang it a little damp.
Good quality of shirt. Arm sleeves a little tight but good length. Not the softest shirt but worth wearing watching peoples reaction.
There is really nothing good I could say about Teespring, except that this is a warning to all. Save your money.
I got my tee shirt after 3 weeks considering I paid $ 11 plus for shipping.
The shirt was the wrong size, I ordered an adult large and got a childrens large.
The print was Crooked and off center. You would think U.S. brands would have better quality control. Maybe China isnt such a bad idea.
After filling out teesprings customers review, no one had the decency to right back or apologize. So once more save your money and buy from someone else just make sure they are not affiliated with tee spring. The rating is out of 5 stars but I give it a triple zero.
We truly apologize that your item did not fit as expected and was printed incorrectly! Our Customer Support Team is always happy to help, please reach out to us directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered two sweatshirts for gifts for St Patrick's day, 16 days before. Guaranteed deliver. Email that the product shipped on the 7th (still 10 days away). Tracking shows that I would get them on the 12th. Did not come. Not on the 13th either - storm. Not on the 14th or the 15th. Tracking site changed and said in transit. Telephone calls to carrier - useless. Told to call Teespring. But they don't have phone line. Email after email went completely unanswered. Tried Live Chat - useless. Promised a refund. Not here yet. So as of the 19th - I am out $80 and no product on a very simple two shirt order. In this day and age, STAY AWAY FROM TEESPRING!
We are sorry to see that the order was delayed in transit! The package was shipped on March 7,2018 and, as advised during your Live Chat, our Customer Support Team issued a courtesy refund for your order on March 16,2018. Per the tracking information, we are showing that the package was delivered on March 20,2018. If you are in need of further assistance or have any other questions, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I carefully looked over the size chart. Turns out not so accurate. My T-shirt fits so poorly I will never be able to wear it out of the house.
We're sorry for any frustration! We're happy to offer a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I bought a t-shirt and it is sized extremely small. In addition the entire graphic is crooked! Rip off from TEESPRING! Buyer be ware, you get what you pay for! Trash!
We're sorry to hear that your Tee did not fit as expected and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My mailman delivered my order to someone else. I contacted the post office and they couldnt track it down. So I reached out to Teespring and they didnt hesitate to reprint and resend my order free of charge. I love this company and their quick response to get it taken care. They didnt have to send me another for free but they did. Amazing customer service. Oh and RUEL is the best customer service!
I received a hoodie I had ordered. Shipping was fast and the hoodie seemed to be high quality, but my main problem was the size was too small. The size that the size-generator on their website suggested to me was either S or M, so I chose M, but when I received the hoodie, though it was marked the correct size, it fit smaller than other M clothing I have. This may be a recurring theme, so it would be best to reevaluate either the algorithms of the size-generator (or other options if it's a third-party utility) or the size of the actually clothing in comparison to average sizes.
That being said, I made my issue known to them and they responded in less than a day and were able to send me a larger size hoodie free of charge. I would say that despite the size issues, the customer service was fast an excellent.
After two orders I got my t-shirt! It's perfect and beautiful! I think that they send everything but at the post office don't send to my adress and took my first t-shirt! At least I got it. Thank you so much it's perfect.
Sticker was exactly like the picture. Arrived with regular mail very fast. And overall inexpensive. I would do repeat buisness with these people.
No product received
No feedback on delivery.
Fake company for all I know
I do not recommend this company
We're sorry to hear that you did not receive your order and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Because Teespring is based on campaigns sometimes you wait longer than you would like but it's always worth it because the quality is superb the T-shirt material is good printer solid they don't wash out or fade off that's why I bought so many different ones from different campaigns people lived on Teespring
Tee shirt is ok. Runs way too small. Decent quality. I paid extra for shipping and it did come in time! Might order again, but may look for better quality items from a different company, because these are pretty pricey tee shirts and are not worth what we pay.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a long sleeve(EL) and Teespring said I would probably fit a 2XL better. I didn't tell them my body frame or the length of my arms so I took their suggestion and it fit my body better than I expected. I am happy with the fit very much. I will by more from that company.
I paid extra to get quick shipping. Its been over two weeks now and have yet to receive my item. The last shipping update was March 9. Today is the 16th of March. Horrible experience. Will never buy anything from this company again.
We sincerely apologize that your order was delayed in transit! A refund was issued by our Customer Support Team for your expedited shipping charge as of March 14,2018, and we show the order marked as delivered March 17,2018. If you are still in need of assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We would be happy to review the status of your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.