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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered a shirt for black history that had an excellent message on the front which was shown on facebook, however, the back of the shirt had print I didn't select and wasn't shown on-line. The message on the back had nothing to do with black history and was supposed to be blank. It read SHIELD-Sierra, Hotel, India, Echo, Lima, Delta. I have no idea what message they are trying to spread in the name of black history. A SCAM
The quality of this shirt is horrible and so is the printing! The printing is blurry and the shirt is not soft or comfortable.
We are sorry to hear the your item was not printed correctly and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Terribly quality printing. Lines are fuzzy and not crisp, design is crooked.
Terrible quality shirt. The shirt is so rough, I wont even use it as a rag for my car.
Dont use their fit finder... it recommended a size 2 sizes too big for me and when I tried it on, I was swimming in it.
Buyer beware... all sales are final. But they dont make this known or have a link on their site explaining this... instead youll have to dig 20 minutes to figure out youre screwed.
I would NEVER recommend anything from this site to anyone.
We sincerely apologize that you were not happy with the item that you received and we are always happy to offer a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Easy to order, lots of choices and arrived when promised. Looks great in person. Gotta love that from a business. I will purchase another shirt again.
The print quality is lacking and what's worse, the graphics weren't even aligned properly, white borders overlapping dark borders where they shouldn't. Disappointing to say the least.
We're sorry to hear that your item was not printed correctly and we are happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
The tee shirts shrink after being washed. I would recommend that customers order a size larger than what they normally wear. The graphics were good on the shirts and very quick delivery.
We're sorry to hear that your item no longer fits as expected and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My order never arrived! When I contacted teespring they told me to contact DHL and I did! And they sent me back to Teespring! Back and fourth! Never received my package or refund. Terrible experience! Stay away!
We're sorry for the frustration! We had requested that you reach out to DHL due to the package that we shipped being marked as delivered on March 2,2018. Due to the inconvenience, we are happy to offer a resolution. Please respond to the most recent email sent by our Customer Support Team or reach out directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
This is the second time I'm writing this and haven't received a response from my first submission. Website is poor because you can never get a live person to talk to. Wife's tee came fitting her exactly but you know the first time you wash it will be the last time she can wear it. Return policy is not clear or easy to negotiate. My wife said she finally was able to get someone who said they'd send he a return mailer label which we also never received. She finally gave up. I could also have received a similar shirt from Amazon for $5 less. A $25 tee shirt should not be causing so much aggravation.
We're sorry for any frustration! If an item does not fit as expected, we are always happy to offer a resolution, however, we do not offer return shipping labels. Please reach out to our Customer Support Team for further assistance through through http://teespring.force.com/NewCase?l=en_US. Thank you.
These folks are pretty cool! I ordered a mug that's clearly labeled NOT BLOOD, and got a shipping confirmation... but no mug. A few days after the original ship date, I emailed customer service, heard back within the hour, and they sent it again with no hassle and no additional cost. Now all my employees and coworkers can rest assured that my choice of morning beverage is neither disturbing nor hazardous.
Still have not received the order, nor a refund.
Extremely unsatisfied with service and support.
Do not wish to spend more time on solving this and will absolutely not recommend the business.
We're sorry to hear that your item has been delayed in transit! If the order has not arrived by March 30,2018, we will be happy to proceed with a resolution. Please reach out to our Customer Support team again by replying to our most recent email or directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I was so appreciative of the immediate response and customer care I received when I reported my issue with my order. Teespring did not hesitate with working with me to remedy the issue within a few hours after reporting. Great products and Superb Customer Service! I am a very Happy Teespring Customer!
I had ordered wrong size, used the sizing tool on site, it was way too big. I contacted customer service to ask how I go about exchanging it. They made the process simple as could be and sent me out a new shirt. Amazing customer service. Love tee springs
I received the product in a timely manner. I paid for express shipping to receive my hoodies in time for a trip. Unfortunately my hoodies ran small. In fact the XL and 2xl are the same sz and fit like an XL. Very dissappointed and they are not the brand I ordered either.
We're sorry to hear that your hoodie did not fit as expected! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I set up a non-profit campaign through Teespring. We had about 10 tshirt designs. From the very beginning, their customer service was absolutely terrible. Anytime I needed help, they were short and rude. After my campaign had been live for a few weeks, they emailed me saying my entire store had been DISABLED due to copy write violations. Which is impossible because I designed all t-shirts myself. TWO MONTHS later, they finally got back to me and said "Sorry, your campaign is back up now!". Ummmm... no thanks. DON'T DO BUSINESS WITH THIS COMPANY.
We're sorry for any confusion regarding your campaigns and we're happy to have them reviewed. Please reach out to our Seller Support Team through email at [email protected]. Thank you.
This was a St. Pat's shirt guaranteed to be on time and as of this date (March 22) it STILL hasn't arrived, no tracking information provided.
We're sorry to hear that your order did not arrive and we are happy to review the tracking information! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My colleagues and I ordered custom designed shirts through TeeSpring and we were not disappointed. They produced a quality product with quality graphics on shirts that were true to size. The shirts also arrived on time and the customer service was great. I would highly recommend TeeSpring!
I ordered the John Stockton shirt which popped up on my facebook feed, the shirt looked awesome and I bragged to all my friends about this awesome shirt I bought. When it arrived I thought it was a joke. I thought a 2 year old just put paint all over their hands and rubbed it on a plain white shirt and then they shipped it to me. It looked nothing like the picture and I just laughed it off and gave it to a friend and she asked me if my daughter made it haha and she is not even 2 years old yet. This is my first review I think I have ever written but when they asked I could not resist. If you want to feel like you are getting punked, you should buy shirts from TeeSpring.com
We sincerely apologize that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Would have been a great review if I would have ever received my order. All I would like at this point is a refund.
We're sorry for any frustration and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any frustration! If your item was misprinted, we are always happy to offer a resolution. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.