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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Switzerland
1 review
0 helpful votes
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Very good
April 3, 2018

Great products and easy to design.
I bought a hoodie and he was deliverd very fast.
He was a bit too big, but everything else was very satisfactory.
9/10 Would buy again

Date of experience: April 2, 2018
Saudi Arabia
1 review
0 helpful votes
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They may have good product? I don't know because up to now the orders arrived in KSA on 15th March 2018 have not been delivered yet!

All their *******@teespring.com did was only acknowledged the first e-mail and kept silent on the follow up e-mails!

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion, we are showing that you have replied to each of the five emails that have recently been sent by our Customer Support Team regarding the delayed delivery of your orders. We look forward to having this resolved for you soon, thank you for your business.

California
3 reviews
0 helpful votes
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Never received my package and the company didn't provide great customer service after. No refund or insurance filed a insurance claim didn't get nothing out of it.

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your order did not arrive and we would be happy to review your order! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

New York
1 review
0 helpful votes
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Good product.
April 3, 2018

The product was excellent and I. Come in in fast. I would definitely buy more products from them. They came in fast and the quality of the clothe is very good. I have had a lot of family members that have bought things also and they too do enjoy them...

Date of experience: April 2, 2018
Colorado
1 review
0 helpful votes
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Very poor quailty
April 3, 2018

Extremely disappointed i have ordered screen printed shirts from other sites with no issues but i found these ones on this site and only this site so i gave it a shot and i regret ordering from teespring. I also regret buying so many. The shipping charges are ridiculous when buying so many there should be free shipping or at least discounted. Not a fan of the hanes material either but that i could have lived with, the very poor quality of screen printing i cannot. Cheap shirts with cheap screen printing and expensive shipping. I could have gone to kmart or walmart or whatever crap store sells these crap shirts and bought them, then taken them to local screen printing shop and spent half the cost and got a better screen print. I will not be ordering from them again!

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We are sorry to hear that you were not happy with the items that you have received and we are happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Texas
1 review
0 helpful votes
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Recommended!
April 3, 2018

I have ordered several t-shirts from Teespring. Most have arrived faster than expected. All have been made with substantial fabric and had good quality print and color. I keep ordering from them because my experience is always good!

Date of experience: April 2, 2018
Washington
1 review
1 helpful vote
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Wont Order Again
April 2, 2018

I bought a couple of shirts for a benefit and was very disappointed with the quality of the shirt. If you wash/dry it one time it will never fit again

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item no longer fits as expected and we are happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Massachusetts
2 reviews
0 helpful votes
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Teespring offers a decent selection of shirts, hoodies and much more to choose from. The editing process for the items is extremely easy. I have enjoyed making clothing online and the best part is, being able to give part of the proceeds to charity. That to me is literally the icing on the cake, no the cherry on top of that. I enjoy doing it but I wish it was more compatible for the everyday man or women who aren't some uber popular twitch streamer or youtuber. Because its very hard to advertise and make sales. For now my use is strictly limited by word of mouth which mostly involves family and friends. If Teesprng had a better system or partnered with other websites and company's/advertisers then maybe it could be a lot easier to get my campaigns out there for all to see. All in all I'd say my experience thus far on teespring has been adequate, I have no other gripes to date. It's a unique experience for both amateurs and professional's and in some small way its helping to make the world a better and brighter place. Now, if only I could get some sales!

Date of experience: April 2, 2018
New York
1 review
1 helpful vote
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So so
April 2, 2018

I get these emails all the time for free shipping. I load my cart and all the sudden shipping is no longer free.

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, promotions are offered directly by the individual creator/seller of a particular listing and the promotion is only available when clicking on and ordering through the url link that would have been provided by the seller in an advertisement or email. If other items are added to your shopping cart that are from a different listing, the discount would not apply to these additional items. For any other questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Pennsylvania
1 review
1 helpful vote
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Hanes teeshirts with a high price tag. I appreciate that the shirts raise awareness but I would have been happy if a portion of the sales went to research funding. I feel that there was definitely enough profit to be made.

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion, Teespring is a user generated platform that allows anyone to design and sell products online. It is at the seller's discretion if they choose to donate a portion or all of their profit to charity. For any additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Washington
1 review
1 helpful vote
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Overpriced Garbage.
April 2, 2018

I ordered a 4XL tee with the words 'EXTRA THICC' on it in Black. It was $25 for one Tee shirt. I had to wait an additional month for them to even start shipping it. If I wanted them to send it within the time frame of the month I ordered it I had to pay an additional $20. After the month The shirt arrived. It was two sizes too small, (Chinese manufacturer probably) was a blue-grey color instead of the black I had ordered, The item was also covered in a very dusty substance and made me very itchy even after I washed it several times. For the price I wouldn't even try to return it, directly into the trash it goes. Never again.

Date of experience: April 2, 2018
Teespring S. Teespring Rep
over a year old

We apologize for any inconvenience and we are always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Canada
1 review
1 helpful vote
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Customer service
April 1, 2018

At first I was unimpressed as my order was shipped incorrectly (missing one of two items). However, the customer service department got back to me regarding this issue promptly and immediately took steps to rectify the situation for me in a very friendly and conciliatory way. I was very impressed with that; I would buy from this website again, knowing that.

Date of experience: March 31, 2018
New Jersey
1 review
0 helpful votes
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Picture or Boxer
March 31, 2018

Horrible product... thought I was purchasing a magnetized picture of a boxer but the product looks like something that you would print on a computer and it isn't magnetized... horrible product

Date of experience: March 31, 2018
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, Teespring does not currently offer magnets or magnetized items. For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Texas
1 review
0 helpful votes
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Just like I expected
March 31, 2018

This is my first time purchasing anything from this website. I get kinda worried about ordering things from sites that I'm not familiar with but I'm very happy with the product. I saw this picture of a onesie and I thought it will be a perfect gift for my niece. I loved the product, it was just like the picture, the print was good and it arrived on time.

Date of experience: March 31, 2018
North Carolina
1 review
0 helpful votes
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I had placed and order a few weeks ago and I was very disappointed in the quality and fit of the shirt. I emailed Teespring with my complaint and they quickly responded and were very willing to replace it with a new style, same print free of charge. It was delivered today and I love it! It fits great and the print is amazing. I will definaly be placing another order in the near future! Thanks a bunch for having such great customer service!

Date of experience: March 30, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the fit of the Tee that you have received and are glad to offer a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Colorado
2 reviews
3 helpful votes
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Print
March 30, 2018

I was very disappointed in the shirt I revived. The print was very bad and the shirt looked like a little boy shirt not a feminine fit.

Date of experience: March 29, 2018
Teespring S. Teespring Rep
over a year old

We are sorry to hear that you were not satisfied with the item that you have received and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Pennsylvania
1 review
0 helpful votes
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Perfect!
March 30, 2018

I loved my product. I ordered 2 more tee's for my grandchildren! I was happy with what I ordered. I thought the quality was good. It fit well. The print was perfect. It came faster than expected. And the price was right. Thank you!

Date of experience: March 29, 2018
Missouri
1 review
0 helpful votes
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Amazing Company
March 30, 2018

This is the first time I have ordered from them I inadvertently ordered an incorrect size. The customer service department was amazing in being sure my order was corrected. I will continue to use the company for my tee shirt orders.

Date of experience: March 29, 2018
Colorado
1 review
1 helpful vote
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I bought a national park print shirt from them and the item arrived with a cery blurry low quality image, the text on the map is too blurry to read. Ive sent two inquiries as how to return it with no answer. I think this is a scam business. The print looks like someone downloaded a web image and passed it on as their art. Avoid this business. I think a better place would be society6 for now on. They do a better job with copyrights and oridinal art.

Date of experience: March 28, 2018
Teespring S. Teespring Rep
over a year old

We apologize for any inconvenience! If an item was misprinted, we are always happy to offer a resolution. Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Florida
1 review
0 helpful votes
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Great Service.
March 28, 2018

TeeSpring has a great selection of shirts and great service. I hit a little snag with my order and they responded quickly and were able to assist.

Date of experience: March 28, 2018

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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