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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I have lots of shirts from Teespring. Good Company.
My only complaint is that the campaigns that are focused on women NEED to have WOMENS shirts as a purchase option! Most dont! And have more than just a basic womens T, add v or scoop necks
Print did not appear visible at all very disappointed with this item after paying that much for it not worth the purchase
Words are extremely light and uneven letters. Some letters are bigger than others and it just looks like I did it in my basement
We apologize that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Good product was what I ordered from the campaign but should have come a bit quicker than it did it was about 5 days later coming than what it should have been
The t-shirts are high quality Hanes brand shirts. Shipping only took seven days. If you normally wear a medium you should order a large. Highly recommended.
Wish material was softer. Tough T-shirt common material. Too cheap for cost of this T-shirt. Disappointed
We're sorry to hear that you were not satisfied with the Tee that you have received. For further assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Great product, reasonable prices, good delivery time. Also good shirt quality, and design selection.
Use their size chart-- it is right on track of you are honest with your answers and it fit perfectly! Good price and fast shipping!
Unfortunately after clicking on the link to buy the t shirt I had to cancel my debit card since information was stolen! The item took close to 3 weeks to arrive so not the fastest shipping. I did it for the fundraiser but never again.
We're so sorry to hear that! If orders were submitted on our site that were unauthorized, we are happy to offer assistance right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My package is over a week past the latest expected delivery date and still has not come. DHL marked it as undeliverable. Teespring blamed it on me, saying I provided an incorrect address however the one they had on file was correct. Lilibeth was unhelpful in resolving the issue and said they essentially have no idea where my package ended up. Huge waste of $35. Will not be ordering from them again and still expect this to be resolved. Please just give me a refund already!
We apologize for any frustration, if your order did not arrive, we are always happy to help! Please reach out to our Customer Support Team again directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
One of the few places to purchase quality t-shirts of about any design, and the print job is well done and the quality of the T-shirts themselves is also outstanding, i. E no drooping collars and poorly done prints which is so common at times or shirts that are either to small or oddly sized. I highly recommend this Company in all areas for the services they provide, again outstanding job.
After writing a bad review on the shirts I received the company reached out to me and sent out new shirts while allowing me to keep the old ones free of charge. I LOVE the new shirts! Thank you so much Teesprings! I will be doing business with you again and recommend you to everyone I know.
Thank you again!
We're sorry to hear that your item printed differently than expected and we are always happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
The site was very simple to utilize and the product shipped/was received quickly. The shirt looked exactly as pictured and the fit was as expected. So very happy overall with teespring.com.
Their website claims that 80% of orders are printed at their local facility. They ship each item ordered separately with inflated shipping fees and claim that it is because orders are printed by whichever facility is best equipped to print a specific item. 3 black t-shirts of the same size and manufacture, each a different version of the same "I Don't Need Therapy..." line from the same company, all ordered on the same day were shipped separately using the justification above. Print quality is poor (don't expect them to keep looking good after more than a few washes.) Want decent shirts? Go buy "The Mountain" brand instead. They are more expensive, but probably equal out after shipping costs are factored and look like new for years.
We're sorry for any frustration! All of our items are custom printed and items from separate listings may print and ship at separate times, possibly even from different printing facilities. If you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For further assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Great prices, quality merchandise.My first order didn't go through (PayPal), so I ordered again. I thought I might be getting two sweatshirts. Contacted teespring and got it straightened out.
The item I ordered was just what I wanted. I am going to place an order for another one for my husband.
Fast service, good product, havent had a complaint yet. Always on good topics. They seem to keep coming up with great tee and some funny one to.
Accidentally made a double/duplicate order. I immediately tried to cancel one of the orders right way. I was ignored and charged for it anyway. I spent several days and several emails trying to explain the situation, but was told nothing could be done because production started 2hrs after I placed my order, and the campaign was over. I still see the campaign going on social media sites, and I tried stopping my order in the first 2 minutes of placing it. Greed and ignorance of the staff are appalling in my opinion.
We're sorry for any confusion and we are glad to help! Once a request has been submitted for a custom printed item and the campaign has closed, we are not able to cancel the item that has been requested. The individual that is offering the specific listing has the option to either launch a new campaign or end the listing. For further assistance regarding the duplicate order that was submitted, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I dont know how but there was a mix up with the size of the shirt I ordered, but i contacted Teespring and they sent me the correct one right away. Best experience with a company that had a mix up sent to me. I have already recommended Teespring to family and friends.
I was anxious living in the Uk ordering from overseas, but I had no concerns. I had updates every step of the way and knew exactly where my order was and it arrived exactly when I expected. The item itself is off good quality and loved by my daughter. Thank you
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your item printed differently than expected and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.