TeespringReviews 2,169

I am super disappointed with teespring. Although I like the convenience of a drop shipping company, I am not satisfied with the printing quality. After ONE was, all of the letters from my shirt was faded. Being that I am a new business owner and starting my brand, this looks really bad for my business. I've reached out to customer service and I am awaiting their response.

I recently started selling merchandise from teespring for my YouTube storefront. I ordered samples of a variety of my products. Most of them were great quality especially the sweatshirt, but the mug print was off and left a big blank space on the mug that was out of place. They refunded my money and I took that product off my storefront, but it leads me to not trust designs if I don't get a sample to see for myself what it looks like.

Teespring disabled my account due an honest trademark mistake. They took down my campaign and issued me a warning. Only a few days later I come back to find my account disabled and my funds frozen. Upon enquiry they said they had a new 1 strike policy, and they would not let me appeal their decision. My account was now disabled and my funds inaccessible, all due to an honest newbie creator mistake.

Stay away from this platform! There are many more similar platforms that value their creators!

Today I am unable to size a design once placed on a t-shirt. Worked yesterday. Customer service takes days to respond to CHAT! Fuggetabout talking to an actual person. Also, I cannot add two designs on the same style garment, and total listings are limited. Finally, just received my first sample with printing on the back and the shirt sticks to my leather chair. What's that about. I love the layout of the store (adding items in a desired order is a real chore) but am, overall, too disappointed to continue with the service. Pity

I will admit that their design, ordering, shirt and delivery was great! But, the print quality was really poor.
I recently started a brand and I was looking around for print services. I ordered sample print shirts from from a few other online print shops, to test the quality, and Teesprings print quality was the lowest. The print was very thin and faded. I was thinking it was probably just a bad print sample at random but looking at some other comments, I guess its a regular issue. I hope they can fix whatever is going on at their print stations cause I do like their platform.

Best wishes

Do not order from this company. I ordered two shirts total $73! I finally received one of them only to find it was not as pictured on the website. The small flag shown on the right hand shoulder of the shirt was actually printed in the center of the shirt! After emailing back and forth, they agreed to "reprint" the shirt and sent a link for me to verify my information. The link was actually making me reorder and repay for a shirt! To this date, I haven't received my other shirt which was ordered Nov 23 and updated today, Dec 15 that it was delivered on Nov 27! 4 days? Not true!

I ordered two custom t-shirts as a gift for my Dad. One was delivered on time. They failed to send the second t-shirt. Kept telling me it had been shipped. Yet the delivery date was changed 3 times. Dec 5th. Then the 18th. Then the 21st. I asked for the shirt before Dec. 18th. They refunded my money and lied and said I received it in my mailbox. If I received it then the tracking number for it wouldn't have changed 3 times. These people are liars and wouldn't deliver even when the purchase was indeed made in good time for receiving on time. The other shirt i received Dec. 5th. I will not use this company for relying on the shirts on time or at all! I give them zero stars. Customer service insults their customers and tries to make them feel at fault when they are in the wrong!

Not only did they "magically lose" my store, but the store still exists! So what do i do? Ask for help as a seller of course! Wait; theres no easy access help! I had to dig for it. Its buried in the normal help email. Thats right you have to email the contact us, like a customer, to as a seller get the seller help email.

Lost yet? GETS WORSE. As I said I can't access my store at all, and they can't see it, yet the urls to purchase work fine! AMAZINGGGG. And you know what I got as an answer? "Are you sure its this account?" IDK IS IT THE ONLY ACCOUNT I HAVE ON HERE WITH THE EMAIL, PASSWORD, AND DETAILS WRITTEN IN MY PHONE! And best part is after that- they just didn't send a follow up or even say they would look into it.

Funny thing is if people can still buy... then where does the money for the things I created go? On top of that the samples I ordered are HOT GARBAGE. After a cold wash and a low heat cycle the designs on half came off and the other half were mostly fine.

IF YOU WANT TO BUY OR DESIGN GO ANYWHERE ELSE, MAKE YOUR OWN WEBSITE, ANYTHING BUT THIS TRASH.

Oh and "Brad". You're useless and I get the company is trash, but at least email that you wont help. (Also forgive my terrible writing in my emails, i was... not low *wink wink* gotta love quarantine) ALSO Guess whos pursuing intellectual property theft lawsuit... ITS ME!

Badababa im not loving it.

Buyer beware. If ur thinking of ordering from this company DON'T! I ordered 3 items from them. I received 2 tshirts (cheaply made). The sweatshirt never arrived. First I as told to contact shipper after that they said to wait 2 more days & they would refund my purchase. Now they're saying to wait 12 more days before they can refund. Order is already a week late & shipper can't find package. They don't care about customer satisfaction just making money by offering product then not delivering. Once I either get my sweatshirt or refund I WON'T be ordering from them again.

I had an issue with one of the tees I bought (incorrect neck shape). Emailed and got an almost immediate response, then a swift follow-up and incredible resolution. I'm struggling to articulate how impressed with, and grateful I am to, Keri (helpful, upbeat and... well... just ACE!) and the Teespring team for the best online (or indeed, over-the-phone or in-person) customer service I've received in a long, long time.
Huge thanks - I'll be back
PS. The T-shirt's themselves? Very good.

A friend of mine made a design for me for Christmas shirts with the grinch on them. I never used the site before & was referred by a friend & told to order samples then you can delete the shirt from being sold but you get your design. Okay COOL! Well the site is not mobile friendly at all. I managed to order a few samples for myself & my niece. I paid for faster shipping. Needless to say the company deleted my account? Weird so I emailed them. It comes down too I was deleted because the design incorporated the grinch in it. When there are multiple others also incorporating the grinch. The shirts were supposed to be shipped the beginning of this week, and have yet to be printed. I'm currently waiting for another email to see if they are going to be processed at all. I will never use them for anything again. Their customer service is rude too

I ordered two samples from my own store. They look great and I like the quality of the material used. It was just text, no graphics, but exactly what I wanted. The website, however, drives me crazy. It could be me, but I've worked online for years, so... I somehow have two different stores and am trying to combine them, hopefully will figure it out one of these weeks. I have not been able to delete products I posted wrongly or just don't want there anymore. I could swear I never asked for any all-over prints and want them GONE. Am waiting on a "callback".