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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Virginia
1 review
2 helpful votes
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Deceptive product view
September 16, 2020

Ordered face masks specifically for their graphics. Website showed them fully open and viewable. Once I got them I realized that they did not completely unfold and the artwork could not be seen when I was wearing the mask. Total waste of my money. I wish I would have seen all the bad reviews before I ordered. Lesson learned.

Date of experience: September 16, 2020
California
1 review
0 helpful votes
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I love the tshirt I bought!
September 16, 2020

I had to contact customer service twice about my order and they were SUPER helpful. Also I love the quality of the tshirt. I will be buying more shirts here for sure!

Date of experience: September 15, 2020
Texas
1 review
0 helpful votes
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I have honestly never been more impressed with how fast it was for me to get a response from TeePublic's customer service. I had a bit of an issue with one of my shirts not showing up when it was delivered and I am not going to lie I was a bit upset for a moment thinking that I would never be able to reach someone in regards of my order. It didn't even take 24hrs before I heard back from someone and they informed me that the replacement had already been shipped out with a new order number attached to it. I was so impressed as well as excited since I didn't have to worry about not receiving something I had paid for. To anyone who is hesitant about ordering through them don't be because they will take care of their customers in no time no matter the problem! Let's continue to support small businesses!

Date of experience: September 15, 2020
Texas
1 review
0 helpful votes
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Great Customer Service
September 16, 2020

There was a mistake made by USPS when delivering my package. They never delivered it even though the status stated delivered. Messaged customer support and they were very quick to resolve the issue. Couldn't be happier with my experience and will definitely be purchasing from them again!

Date of experience: September 15, 2020
Florida
1 review
0 helpful votes
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Amazing :)
September 16, 2020

My ordered was lost in shipment and as soon a s I advised TeePublic another tee was immediately mailed out. The service was second to none.

Date of experience: September 15, 2020
Canada
1 review
0 helpful votes
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Worst face mask ever
September 15, 2020

I waited for this mask and I received a piece of trash. The colors are horrible and it was not printed well.
This was my first and last time I will buy in site

Date of experience: September 15, 2020
Nevada
2 reviews
0 helpful votes
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Beyond Expections
September 16, 2020

I always have my doubts ordering online, especially with a company I haven't heard of before. My daughter has chosen TeePublic to showcase & sell her product line. So wanting to support a family member's small business I ordered 2 Tee Shirts & a cup mug. Received 1 Tee & the coffee mug in 2 separate shipments. Waited for the second Tee to arrive. That didn't happen so imagine my surprise when I checked the order status & it states a confirmation of arrival. I don't have any issues w/ deliveries where I live but just in case I did check w/ my neighbors. I wrote toTeePublic and explained I didn't receive my order. After doing some checking the rep agreed to refund my purchase amt. I am pleasantly surprised & highly recommend TeePublic-5 star company all the way around.

Date of experience: September 15, 2020
Canada
1 review
0 helpful votes
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Juste WoW
September 16, 2020

Nous avons adoré nos masques commandés avec vous. Votres service à la clientèle est très polie et super efficace! Milles merci pour se Grand choix de produits la qualité est très bonne. Au plaisir de faire affaire avec vous à nouveau

Date of experience: September 15, 2020
Canada
1 review
2 helpful votes
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T-Shirt Was Gross
September 14, 2020

I found a blue Jolly Rancher wrapper in the merchandise. One of the t-shirts had candy shards stuck to it staining the fabric. Especially during COVID, this is very gross. Disappointed :(

Date of experience: September 14, 2020
GB
1 review
0 helpful votes
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Range of T shirt designs is amazing and really good value for money also.
My first order came in about 4 days but I had ordered the wrong size. One quick email and literally 5 minutes after I then had the order confirmation of the replacements on their way.
Great service.

Date of experience: September 14, 2020
Virginia
1 review
0 helpful votes
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I got couple of t-shirts, and was pleasantly surprised with good quality of the material when I got them. Unfortunately I made a mistake and ordered Medium instead of Large. The exchange process was quick and easy, and on top of it all, I was told to just keep the Medium sized t-shirts that I got! Way to go, TeePublic! Great customer service!

Date of experience: September 13, 2020
Australia
1 review
0 helpful votes
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Ordered my teeshirt in July and received it in Australia in September. I ordered a medium brown teeshirt with a Sandeman print. The teeshirt was a good fit, particularly in the shoulders and a nice dark brown colour. I really like my teeshirt it bought back happy memories of a holiday in Spain so for me worth the amount I spent on it.

Date of experience: September 11, 2020
Florida
1 review
0 helpful votes
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Excellent customer service!
September 13, 2020

The shirts arrived faster than expected but were tighter than expected. I contacted customer service and within a few hours they responded that they were sending me the next size up. Couldn't ask for anything better! I'll be ordering more shirts from TeePublic for sure.

Date of experience: September 11, 2020
Washington
1 review
0 helpful votes
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Excellent Customer Service
September 11, 2020

All around great company. I had ordered a couple of shirts that ended up being too small. TeePublic replaced them both free of charge. I would definitely recommend them to friends and family.

Date of experience: September 11, 2020
Ohio
1 review
0 helpful votes
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Good experience
September 11, 2020

I ordered a tank top and selected my size using the guide. It was way too small. TeePublic took care of my issue quickly. Replaced the item and didn't require me to return the smaller one.

Date of experience: September 11, 2020
Pennsylvania
2 reviews
0 helpful votes
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Love the shirt
September 11, 2020

Received my tshirt and it's perfect! It's a reprint from an old family business back in the late 60's.
Harmony Speedway, Harmony NJ.
Was so surprised to find something like this. Any originals are long gone from this place, but this reprint is very authentic to the originals way back when. I'm originally from NJ and now Pa. The shirt is being sent to my son in Colorado. He knows the family business history as it was his grandfather who built Harmony Speedway. He will definitely enjoy it and I highly recommend the shirts to any old stock car fans that might remember the place.

Date of experience: September 11, 2020
Pennsylvania
1 review
0 helpful votes
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Great customer service
September 11, 2020

Offered to send a shirt I got back to switch out. These people went out of their way to just send a new one for free.

Date of experience: September 11, 2020
Colorado
1 review
0 helpful votes
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Bad print, Great service
September 11, 2020

I order 2 hoodies and 1 shirt, and to be honestly they weren't the best. The printing quality was pretty bad and these products were pretty expensive so say the lest. But when I told them about the issue they wasted no time! They offered to replace the products for free and let me keep the old ones, although I declined. I asked for a refund and they gladly gave it to me! They even let me keep the hoodies and shirt for free as well! So I basically got them for free. So you can buy something from them with no worries since they are always there to help you! :)

Date of experience: September 10, 2020
Florida
1 review
14 helpful votes
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Outstanding service
September 11, 2020

Best customer service I have ever seen, period. I ordered some really cool shirts and face masks from TeePublic, but when they arrived there was a bit of an issue. I guess my order got mixed up with someone else's: I got twice as many masks but none that I ordered, and all the shirts were mine but some didn't fit because apparently I ordered the wrong size. I actually got more than I paid for, but I wrote customer service to let them know about the mixup. I also asked if it would be possible to exchange the shirts even though it was my mistake for ordering a size too small. TeePublic wrote me back immediately—I mean literally within minutes. Before I could even read their reply, I got another email from them, this time a shipping notification. To my astonishment, they told me to keep everything, no return or exchange necessary, and that they were sending me the masks I ordered AND larger shirts. These people are seriously amazing, I will do business with them every chance I get!

Date of experience: September 10, 2020
North Carolina
1 review
0 helpful votes
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Customer service
September 11, 2020

Customer service is second to none, they went above and beyond to assure my satisfaction... I'll do business with these folks any day! Thanks!

Date of experience: September 10, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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