TeePublicReviews 2,325

I ordered 4 t-shirts. One was a gift and a different size than my size. The other 3 were for me. When the shirts arrived (within a week) I realized that one of them was way too small. I thought I had ordered men's medium for all 3 but mistakenly hit women's medium for one of them. I followed the process to request an exchange, fully expecting to at least pay shipping on the new correctly sized shirt. TeePublic got back to me quickly and said that they were putting the correct size in the mail and that I should give the too small shirt to someone or repurpose it in some way. On top of that wonderful news, I saw the invoice and not only was I not charged for the correct size shirt, but shipping was free! Yes! I have never had a company handle an exchange request in such a fast and fabulous manner. It was technically my own mistake that caused the wrong shirt to come to me, but TeePublic fixed my mistake at no charge. The new shirt arrived today and I am very happy with it and IT FITS!

I recently ordered 4 t-shirts from TeePublic, the first time I have ordered anything with this company. The shirts arrived quickly, and the t-shirt fabric is good quality and soft.

When I realized that one of the shirts had the graphic placed a bit low on the shirt, I took a photo and contacted customer service. TeePublic quickly resolved the issue, saying that they notified production and are sending a replacement shirt. They let me know that I don't need to return the original, but rather can donate it or give it away. I appreciate that because it saves me time and is also more green as there are fewer resources used, for example no packaging or driving to return the original shirt. I just placed a second order as the site has so many design choices. I appreciate the great customer service, quick response, and positive resolution.

This is my second purchase. It was hard to decide what to buy because the amount of shirts to pick from was vast. It was my fault for not using their six of instructions and my shirts arrived too small. Once I looked again at the charts and photos with height and average weight (so helpful) I saw my mistakes. But when I reached out to customer service there was zero blame on me and all about making me happy. They shipped me out two new shirts at no charge and said to enjoy or pass on the others I could not use rather than force me to pay to send them back. I was BLOWN AWAY. NO ONE does that anymore. I will be back again because of this and I am not easy to please.

I made my first purchase with Tee Public one of the three shirts fit great, the others ran on the smaller side. I requested a reorder and return of the two that didn't fit. They promptly reordered them, then asked I give the two that didn't fit to someone I know or to donate them. Could have knocked me over... never did I expect this. I will of course tell friend's and family what a outstanding experience! Quality of products were excellent. Claire D

The t-shirts have always been phenomenal (ordered from them on multiple occasions, with different sizes and styles, and I have been satisfied each time). This last time I wanted to get some cool, woke-printed masks, and even though the order was swiftly delivered, the more expensive, layered masks ruin anyone's ability to take delight in the designs because of the creases. This is very important: if you order the layered, "more protective" mask, you will lose any/all semblance of the message/art/design that you're really paying for. (See attached pics.)

That said, I contacted support, was immediately allayed in my frustration, and was sent out 4 new masks on the "regular" model, free of charge (and didn't have to return the less-than-stellar first batch).

Long story short, this is an amazing company with phenomenal customer service and I highly recommend them.

I made a purchase on the 22nd with receipt by email through pay pal.
I sent over the order number and photos of the receipt and still no response.
I haven't heard anything regarding my order since the 22nd and yet orders placed from other companies have sent information or have been mailed.
When sending the first of two emails the response we don't have your email and I also sent the second email. I am just trying to get the order so that I can finish make something for someone.
Very displeased and wish I would've looked through this site even though I questioned it to begin with.
Now I will get to deal with PayPal and this order not being completed or at lease information when being shipped.