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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Maryland
1 review
0 helpful votes
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Customer Service!
October 9, 2020

I ordered a tapestry from TeePublic and it showed up slightly damaged. After contacting customer service they mailed out a new one within a day at no charge. I love their service and products. They have definitely earned my trust.

Date of experience: October 8, 2020
West Virginia
1 review
0 helpful votes
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First off, I have bought several shirts over the past couple of years from TeePublic. Typically the shirts I buy are Disney styled shirts. I always enjoy getting new and one of a kind shirts from these awesome artists. Yes, the shirts are a little more expensive than some places, however I look at is I'm supporting an artist and small business. So the price shouldn't make that much of a difference( plus always running deals/discounts)
Secondly, this is first experience I have had at returning a shirt. The size just wasn't right (even though on the sight it said to order up in a size or two). I dread making returns, but this was the easiest and most enjoyable process I have had in making an exchange/return. I recommend TeePublic to everyone I know if they want cool shirts and an even better experience.

Date of experience: October 8, 2020
Pennsylvania
1 review
15 helpful votes
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Awesome Experience!
October 8, 2020

Id been searching for apparel that represents my unique skin. You see I have vitiligo and I've had it since I was 9 years old. I'm now 53. So when I came upon Teepublic I was excited to see that they had apparel with vitiligo images that I feel express Vitiligo in a unique and encouraging way. The fact that they represent independent artist was a major plus. I inadvertently order a large in the t-shirt I ordered and it was a bit tight so I wrote to see if they would kindly exchange it and I got a quick response saying that they would not only exchange it but to keep the original shirt and to donate if I like. I was totally blown away by the kindness of this. So currently I'm looking to donate the shirt to a female who has vitiligo. Also shipping was quick. They said standard shipping is 8-12 days I thick but it came sooner than that. I ordered a tee shirt and hoodie the XL hoodie fits perfect. Kudos to Teepublic! I can't wait to order again. I'm waiting to receive the new t-shirt and when I receive it I'll update this post.

Date of experience: October 7, 2020
Ohio
1 review
0 helpful votes
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SUPER!
October 8, 2020

When I found the sweatshirt on you website, I had been looking for it for a long time. My son is really into this type of game and I thought he would like this. I am giving it to him for Christmas. Thanks for being here,

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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I ordered what I thought was a lawn sign and received a small sticker. Even though I am the one who made the mistake they refunded me in full and allowed me to keep the sticker. You do not see this type of customer service these days and I was very appreciative. I would now order from them again.

Date of experience: October 7, 2020
California
1 review
0 helpful votes
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Fantastic Service
October 8, 2020

I Love this company! The artwork is great. The sizes were a little small. The company was a big help. They offered to give me 2 new teeshirts at no charge and no problems. I have told all my friends. I will be buying much more merchandise from this company.

Sandra C.

Date of experience: October 6, 2020
Poland
1 review
0 helpful votes
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Pro customer attitude
October 8, 2020

Hi,
Recently I found great T-shirt for my daughter. Without any hesitation I ordered it with shipping to Poland (middle east Europe). After searching for an hour for a completely different T-shirt for my boy I landed again at the TeePublic site! So I ordered one for my boy as well, again with shipping to Poland. After a little while I wrote an email to TeePublic telling that I made two seperate orders within one hour (both going to the same place) and that I would appreciate a refund for one shipping cost. Not only I got a very nice email saying that my refund is already submitted but also I got it on Sunday! I highly recommend shopping at TeePublic!
Jakub

Date of experience: October 6, 2020
New Jersey
1 review
0 helpful votes
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The design and quality of their tees is perfect. I had a small problem with an order but they immediately helped and cleared it up for me. Great customer service with a priority to satisfy their customer. I'll be back!

Date of experience: October 6, 2020
California
1 review
0 helpful votes
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Great service
October 8, 2020

There was a small problem with one of the items received but this company resolved the issue with must respect. We will be very happy with a continued relationship with this company for years.

Date of experience: October 6, 2020
Pennsylvania
1 review
3 helpful votes
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IDIOTS
October 6, 2020

Sent the wrong sized item 2x, despite my specific photos and descriptions of the problem. It is a birthday present, which is now embarrassing late. At this point, I have to go find another present bc this circus of clowns can't be trusted. Oh, and you'd think they would have sent the 2nd wrong sized item via speedier shipping since it was a time sensitive item and they are 100% at fault. Nope. Same old 4 week bs. DON'T WASTE YOUR TIME HERE.

Date of experience: October 6, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Nicole,

Frances here from TeePublic. I'm so sorry you received the wrong size twice. That is not acceptable! We definitely want to make this right. Please contact us via our contact page, https://www.teepublic.com/contact, with photos, and one of our agents will be eager to help you! Feel free to reference this review as well. Again, we are very sorry for any inconvenience!

Cheers,
Frances

New York
1 review
2 helpful votes
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I would not purchase. Quality was not good on the items purchased, they do not offer returns. And no customer services phone number, you have to do everything by emails and get responses over days.

Date of experience: October 5, 2020
Louisiana
1 review
0 helpful votes
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Great experience
October 6, 2020

Great options to support an indie artist I was looking for. The order process was smooth and the communication from order to delivery with tracking was excellent. Best experience I've had ordering a T-shirt online.

Date of experience: October 5, 2020
New York
1 review
0 helpful votes
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After fighting cancer for 7 months I'm finally returning to work soon and I needed the perfect BBQ mask which I found them at TeePubluc. Sadly they arrived and were to small. After sending an email explaining and requesting a larger size I was promptly replied to and they are sending me the larger size, refunding me for the difference, and they said I didn't need to go through the hassle of returning the ones that were to small! It's rare to have such great customer service. I'm really looking forward to showing off my masks on my first day back to work! Thank you TeePublic! I would recommend this site to anyone!

Date of experience: October 5, 2020
Australia
1 review
0 helpful votes
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Best customer service
October 5, 2020

My order never arrived & when I let the team know they resent it right away! Could not have asked for better customer service!
Above & beyond & so helpful
I've ordered elsewhere where this has happened too & they could learn from the team at Tee Public about customer service
Would highly recommend

Date of experience: October 4, 2020
Pennsylvania
1 review
1 helpful vote
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Got great customer support *******@TeePublic after I inadvertently cut the elastic on my Eagles mask despite carefully opening the package.

I let them know merely as a courtesy so that folks in "shipping" could take preventative measures so as to not have other customers do the same thing.

I did not ask for anything.

Nonetheless, they proactively sent me a free replacement!

Date of experience: October 4, 2020
Connecticut
1 review
0 helpful votes
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I ordered zip hoodies with the design on the back, not realizing the hood would cover most of the design. When I inquired about ordering a non-zip hoodie instead so the design could be on the front, customer service got right back to me and not only are they sending out new hoodies right away, they told me to keep the original ones! Wow! Highly recommend this company!

Date of experience: October 4, 2020
California
1 review
0 helpful votes
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I ordered matching shirts for my son and I. Unfortunately the XXL one I received was off centered and flawed. TeePublic quickly responded to my issue and corrected it and a replacement was sent. My experience with their customer service was refreshing and rare these days. They fixed the problem very fast and honored their pledge to provide a t-shirt you will love. I highly recommend TeePublic to anyone looking fora unique t-shirt you can't get at any old store. I've already placed other orders with them and am very happy overall with my experience.

Date of experience: October 3, 2020
Canada
1 review
0 helpful votes
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Great experience!
October 5, 2020

I was totally impressed with TeePublic and their handling of my order! I accidentally ordered the wrong sweatshirt and they sent me the right one at no extra cost to me! I will happily wear both items and sing their praises!

Date of experience: October 3, 2020
New York
1 review
0 helpful votes
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I ordered a variety of shirts and designs (I appreciated the various types of T-shirt options and really like the feeling of the softer ones) and the overall quality seems good, though time will really tell... I used the size analysis offered on the site and thus the shirts arrived in sizes according to what I expected. One of the wider neck longer sleeve T's I ordered had a blurry print, maybe partially because of the fabric? Customer service was very quick to respond and ship out a new shirt to me. I look forwarding to receiving it and time-testing all the shirts I ordered. Great designs!

Date of experience: October 2, 2020
New Zealand
1 review
0 helpful votes
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I've ordered plenty of t-shirts and a sweatshirt from Teepublic for my geeky hard-to-buy-for husband. Always love the quality and the huge number of designs to suit him. I recently had an issue with the print quality of a t-shirt (first problem ever) and teepublic resent the item to me without any hassle. Highly recommend!

Date of experience: October 1, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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