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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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New York
1 review
0 helpful votes
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Really?
October 19, 2020

Why would you put the design on the back of a zippered hoodie and not on the front? The idea was to have people notice the shirt upon seeing you not when you are leaving.

Date of experience: October 19, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Mitchell,

Frances here from TeePublic. We are sorry to see that there was some confusion! All zipper hoodies have their designs on the back as shown on our site. We are unable to print over a zipper or pockets, so we show the design on the back of zipper hoodies on the website. If you have any questions, please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help you!

Cheers,
Frances

Australia
1 review
0 helpful votes
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Quality fine, but the order fulfillment processes are truly awful. This is my third order with this mob, and each one is worse than the one preceding it.

This time, my order same in two shipments. First shipment had a consignment number, and a note to say we sent some stuff we're not sure what. Second order had no consignment number, and a note saying we sent some stuff. When the first order arrived Tee Public said that completes your order - the second shipment didn't arrive for about six weeks (!) and Tee Public kept saying no no no you've got all your stuff.

Plus everytime you reply to an email you apparently go to the back of the queue, meaning you have to wait for someone to eventually get back to you... which is tough after a week... but if you email em they say 'oh well now you; ve done it, you're at the back of the queue'. Generally, the email from customer service staff wasn't worth waiting for.

This mob have plumbed new depths and have started to dig.

Date of experience: October 18, 2020
Virginia
1 review
0 helpful votes
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My t-shirt arrived with a slight problem on the image. I reported it and had a response right away. I was sent a replacement shirt, which arrived within a few days. No problem at all. Wonderful customer service!

Apparently their service has greatly improved since the negative reviews earlier this month.

The shirt fits perfectly, which in my experience is unusual. I'm curvy and ordered the relaxed fit for women. It's exactly the right size for me!.

I definitely recommend TeePublic and will give them my business again.

Mary B.

Date of experience: October 17, 2020
Nebraska
1 review
2 helpful votes
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Masks poorly printed
October 16, 2020

I ordered masks which cannot be returned. One was printed so poorly it's unreadable. They all look nothing like the picture on the website and smell burnt. Never again, so disappointed after a really long wait and paying way too much.

Date of experience: October 16, 2020
New York
1 review
0 helpful votes
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Great Customer Service
October 17, 2020

I had an issue with the size of a shirt. I needed to exchange it. They responded to my e-mail within a couple of hours and promptly arranged to send out the new size.

Date of experience: October 16, 2020
Georgia
2 reviews
0 helpful votes
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Deepest appreciation from me & my cousin! A tee for epilepsy awareness was selected by a dearestheart cousin of mine. & too, she has epilepsy. The wrong size of tee was :( ordered, & she was saddest when the too-
Small tee arrived. Upon my question about an exchange, it was stated another tee would be sent. Free!
How SO kindest! The tee is due in fewest days:-) Thank You Jesus (for everything!) & too to all at Tee Public for kindest ways & email replies!

Date of experience: October 16, 2020
Australia
1 review
0 helpful votes
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Best tee site
October 17, 2020

Best designs. Shirts fit to size. The best customer service you could get. Fast postage and they support independent artists. Will buy from tee public as long as they continue to trade. Cannot rate them highly enough

Date of experience: October 16, 2020
Italy
1 review
0 helpful votes
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I have ordered two 4XL t-tshirts, but when i got them and tried them on, i realized that i had chosen the wrong size.
Then i have written to the customer service to ask for a change, Samuel from their team very quickly respond to me offering to send me two t-shirts with the right size, without asking me to send back the wrongs ones; all that without charges on me.
Excellent, quick and efficient service.

Amedeo Nicolai

Date of experience: October 16, 2020
California
1 review
0 helpful votes
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Satisfied Customer
October 15, 2020

Ordered a 2XL T-shirt for the first time from TeePublic. It was supposed to be a Christmas present. Learned later that the recipient now wears a size bigger, 3XL. I contacted the company to find out about their return/exchange policy. So glad to hear there was no expiration date, should I return for an exchange after Christmas. I decided to do the return/exchange now rather than later. Their customer service promptly responded that the bigger size T-shirt is on its way & no need to return the one I have. Now that is EXCELLENT CUSTOMER SERVICE in my book! Am now a very satisfied customer!

Date of experience: October 15, 2020
Delaware
2 reviews
0 helpful votes
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Super Company!
October 15, 2020

Excellent reliable company. Incredible customer service--i. E., prompt, pleasant and very accommodating. Very good merchandise. I highly recommend TeePublic!

Date of experience: October 14, 2020
Texas
2 reviews
1 helpful vote
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I recently ordered two shirts from TeePublic and they arrived promptly but I had ordered one in too small a size. I communicated with two people to get it corrected and they were extraordinarily polite, responsive and gave me treatment I don't get from my bank. The replacement shirt was sent immediately. Of course the Post Office misdelivered it but TeePublic gave some guidance and stood ready to be of more help. Fortunately the shirt appeared (thanks to a neighbor). I do want to say that as a first-time customer I'm very impressed and intend to deal with them in the future. Their policy of giving work to artists is wonderful. Overall, they prove that courtesy and service to others is a good combination for a successful firm.

Date of experience: October 14, 2020
California
1 review
0 helpful votes
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TeePublic had a great selection of art for all sorts of stuff include vintage albums. I purchased 2 triblend shirts, which -- as promised -- were super soft. The order shipped fast, and I gave the shirts as gifts to a teen who loved them. I liked those shirts so much I ordered some for myself, but submitted the order wrong. I emailed customer service to correct my mistake, and I immediately got a response fixing the order. The shirts are so great, it is way extra to get great customer service besides. Thanks Adam -- good stuff!

Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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Extremely Satisfied
October 14, 2020

The t-shirt is of good quality and contains my message sentiments.
The fit and feel of said item is extremely comfortable and makes me feel like I'm in my mother's womb as she is laying in an open meadow laying among sunflowers on a golden sunny day.
W. J. Holm

Date of experience: October 13, 2020
North Carolina
1 review
0 helpful votes
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Go with TEEPUBLIC!
October 13, 2020

I was driving home one day and noticed this beautiful house with a beautiful banner displayed in the front. It was a "In this house, we believe in..." banner. I loved it so much, I stopped and knocked on the door and asked where they got it. Of course they said "teepublic.com"
So I rushed home and checked out the website. They have tons of products with messages to match your preferences! I purchased the banner and it already shipped! I was able to email with customer service as well about my order and they were absolutely amazing to work with! I will most definitely be revisiting teepublic.com! Through them, the world will hear me loud and clear where I stand with my beliefs, and without attacking others with my beliefs!

"POWER TO THE PEOPLE"

Date of experience: October 13, 2020
North Carolina
2 reviews
0 helpful votes
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Suits me to a Tee!
October 13, 2020

My recent purchase from TeePublic ended up being a great experience. It was my first time using TeePublic.
So I had no idea what to expect in product quality and customer service. I discovered a lot of product to choose from and found ordering to be easy. Once the shirt arrived in the mail, I was totally and happily satisfied! The quality of the material and the printing are superb! Kudos to the "independent creator" who fashioned my Gordon Lightfoot t-shirt! I would definitely order from TeePublic again. THANK YOU!

Date of experience: October 12, 2020
Pennsylvania
1 review
0 helpful votes
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I have now made 3 different ordrs on teepublic and each one is so easy. The shirts are unique and I get nothing by compliments on them. I had one issue with a fading graphic and not only did they replace it at no cost, they followed up multiple times until I was happy. All e-commerce companies should be this pro-active.

Date of experience: October 12, 2020
New Jersey
1 review
0 helpful votes
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My son and daughter-in-law are very involved in greyhound rescue. I ordered a tee shirt with a leopard print figure of a greyhound for Cheryl's birthday, however discovered she likes a roomier fit. When I contacted the company about an exchange, I was pleasantly surprised to learn that I could keep the too-small shirt and donate it to a good cause. My DIL plans to use it as an added incentive For someone to not only gain a wonderful companion, but also to get a cool, statement shirt. The quality and style of the shirt are excellent, and the customer service is awesome! I can't get my photo to upload, but am sending it separately. Many thanks! Nancy D, grandma of Harvey, Posie and Lolly - rescued greyhounds.

Date of experience: October 10, 2020
Ohio
1 review
0 helpful votes
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TeePublic is fantastic.
October 10, 2020

I love the TeePublic website and have ordered multiple shirts from them. The variety they offer is unmatched and I would say the prices are average compared to other companies. The turn around time is always fast and I feel as if my items arrive very quickly. I have had only one quality issue issue in which the picture on my shirt was blurry looking. I emailed customer service and received a friendly and informative response in less than 24 hours. They were helpful, apologetic and generous in their resolution. I had a new shirt shipped to me 48 hours after my initial Email. I love this company and highly recommend them.

Date of experience: October 9, 2020
Vermont
1 review
0 helpful votes
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Very Good tapestry
October 10, 2020

The tapestry i ordered is Awesome, its Not the cheap polyester, the material is thicker than that.
The quality of it is Very GOOD & worth it.
( the T-shirts well not really)

Date of experience: October 9, 2020
Oregon
1 review
0 helpful votes
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T-shirts that I ordered were delivered promptly. The quality is outstanding. I ordered a juvenile kids t-shirt (size 4-7), but it looked more like the size of a toddler. I sought customer service for help and they responded quickly to replace the shirt :)

Date of experience: October 8, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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