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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Indiana
1 review
0 helpful votes
Follow Meghan A.
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I ordered several shirts from TeePublic.com for Christmas gifts. My initial order returned me to the main page and showed that the order was not placed, so I continued to shop and then placed the order again (a larger order this time). Later, I actually received both orders! I contacted TeePublic.com expecting them to say I would have to eat the first order, but after e-mailing them, I was contacted back within 60 seconds to say I would be getting a full-refund for the first order! Amazing customer service-wow! I love my second order and the shirts are SO SOFT with great graphics. These will be wonderful gifts. I will definitely come back.

Date of experience: November 7, 2020
Pennsylvania
1 review
19 helpful votes
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I love TeePublic, been buy shirts from them for years but this year I placed an order and was returned to the main page. I did not receive a notification of confirmation of my order so I figured it didn't go through and placed the order again. Later, checking my email, I see two orders for the same shirts. Indeed, the first order did go through. I immediately contacted TeePublic about the issue. While the first one to respond was lack luster, another associate (Iulia) did a splendid job and took care of the issue. While I was worried I was going to pay twice for the shirts (I really didn't need a second set), I was relieved that TeePublic seen my issue, took steps to resolve it, and fixed my oops.
TeePublic always has pretty awesome shirts to look at, I am particular to the anime/manga shirts and they are a big source of where I get them due to variety and support. I would recommend anyone to shop TeePublic, I have yet to be left stranded. I get what I order in a timely manner all the time.

Date of experience: November 6, 2020
Canada
1 review
0 helpful votes
Follow Jo D.
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I have ordered quite a few shirts because I love so many of their designs. One of the first ones I ordered turned out not to fit. I did not bother to follow up as I figured the shirt sizing was something beyond their control.
A few months later, I decided to re-order the same shirt, in a larger size - but then figured I should try to confirm sizing/deviations before putting the order through. Teepublic's customer service not only instigated the conversation about the undersized shirt, but ended up replacing it at no cost.
I couldn't be happier with Teepublic and will remain an avid customer.

Date of experience: November 6, 2020
Illinois
1 review
0 helpful votes
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Great costomer service!
November 7, 2020

I love this company they had no obligation to help me but they did anyway! Very fast responses and they always make the issue right with no extra cost! Also all their products are made with really soft materials and they have so many designs! I really encourage everyone to check them out! By far the best service I have received in quiet awhile!

Date of experience: November 6, 2020
New Jersey
1 review
0 helpful votes
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Great Customer Service
November 7, 2020

I had a problem with sizing on an order. I sent an email before 8am and was surprised to get a response within 15 minutes. Problem was solved even though I heard from multiple customer service reps. Each one know what had already been done and picked up the ball until the end. They have my vote!

Date of experience: November 6, 2020
Arizona
1 review
0 helpful votes
Follow Katura R.
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So I had a minor problem with order placement... and their customer service was FAST, FRIENDLY, and POSITIVE! Within about five minutes they had a immediate resolve that exceeded my expectations! Way to go! You have earned a customer for life! Whenever I need a custom, original tee or just something super cute I know where to go!
5 STARS ALL THE WAY!

Date of experience: November 6, 2020
Illinois
1 review
0 helpful votes
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I ordered a cell phone cover for my iPhone 8 with a custom logo painted on the back. The turn around time was much quicker than expected. The artwork was really exceptional! The problem was I inadvertently ordered for an iPhone 8 Plus, which is much larger than my regular iPhone 8. Needless to say the case which I ordered did not fit my iPhone. Totally, my fault! I reached out to TeePublic Customer Service and explained what I did. Melody from C/S was extremely understanding and helpful, she immediately ordered me a replacement case, with custom art work at NO charge to me! I was shocked! But it gets better, Melody explained that as a courtesy to me, I would not have to return the original case that I incorrectly ordered! All I can say is WOW! In my 70 years I have never experienced such over the top customer service! Thank you TeePublic and thank you Melody!
Brian Clarke

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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I ordered 2 shirts. One I ordered the wrong size in a shirt for a woman. (My fault) Second, they accidentally sent me a XXL instead of an XL. I was super bummed that I was going to have to print off a packing slip, repackage it, shoot it off and then wait up to a week for processing and correct ones shipped back. HOWEVER, Daniel with customer service made this so simple and just sent me two new shirts and told me to keep the ones we got wrong! They will be definitely be getting much more business from me as Christmas gifts for family! This is how you build a loyal customer! 5 STARS

Date of experience: November 4, 2020
Florida
1 review
0 helpful votes
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Teepublic gets it done
November 5, 2020

Teepublic is awesome, totally professional and friendly, Katelynn helped me with my shipment order mix-up, it's been resolved. Hey, stuff happens, but it all worked out!. Thanks, Tracey

Date of experience: November 4, 2020
Maine
1 review
9 helpful votes
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I was so happy to find TeePublic because I wanted to buy RBG t-shirts where the profits would go to either a non-profit or the designers of the shirts. All three of us love the true and vibrant colors along with the soft tri-blend fabric. TeePublic's customer service is as good as it gets, too. The reps are both friendly and helpful.

Date of experience: November 4, 2020
Georgia
2 reviews
0 helpful votes
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First off the selection of designs is mind-boggling, if you can't find what you are looking for I would be shocked.! Was looking for Tee's related to "teachers" and found exactly what I wanted and placed my order. Received very fast "confirmation" followed up by email advising "order shipped". Delivery was faster than expected!

The Tee's were GREAT, better than pictured on the web, vibrant colors and very well done. Unfortunately size was too small and had to reorder which also was very easy; I sent an email and within 10 minutes received a response and - get this- a confirmation of a new order. No need to return Tee but a note "we encourage you to keep, donate, or reuse them" Now when was the last time that has happened?

Teachers love "Tee shirts" and there is NO Doubt that I will be doing business with TEEPUBLIC! I think you need to consider this company, I couldn't be happier. Be sure to check their size guide before ordering.

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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Today I experienced the best customer service I have seen in years from TeePublic. My wife had ordered a t-shirt (from Dark Shadows!) and requested a size larger as advised. She received the t-shirt but it was still a little small. I went online and ordered two replacements as they we on sale. At the same time I contacted TeePublic about exchanging the first shirt. In roughly an hour I had an email from Mihaela letting me know she credited me with the first shirt and told me to donate the one that was too small to another person. Wow! What an unbelievable decision that also makes perfect common sense. I thanked her in a reply and then in five minutes got an email from Samuel. No arguments, no excuses, no blaming the customer. You can be sure I will purchase more products from them and brag all over social media. Great people and a great company attitude.

Date of experience: November 4, 2020
Minnesota
1 review
0 helpful votes
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I purchased 2 tshirts and unfortunately one tshiret was sized to small. I reached out to customer service and they replied within an hour (yes an hour). Amazing response time they will send out a new tshirt in a larger size. Awesome a big thanks to Cameli. Would purchase from site again.

Date of experience: November 4, 2020
Georgia
1 review
0 helpful votes
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I have purchased several times from TeePublic. On my most recent order I had a shirt that came with a small hole in it. I contacted customer service and received a response within 30 minutes. Customer service is sending me a replacement. I have already been impressed with the shirts I have received but I am extremely pleased with the customer service. My whole issue was fixed within the matter of a couple of hours. I will continue to shop with this company.

Date of experience: November 3, 2020
GB
1 review
0 helpful votes
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Order issue resolved
November 4, 2020

I made an order and paid via Apple Pay, but for some reason the order didn't go through. The customer service team quickly refunded and gave me a discount code for my next order. I reordered and two great t-shirts arrived quickly and of great quality. Thanks Teepublic.

Date of experience: November 3, 2020
California
2 reviews
0 helpful votes
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I love their designs, so many talented artists! I have ordered several times... once the product wasnt delivered. It was 10 days past when it should have been delivered and there was nothing updated on the tracking page, so they ordered me a replacement. The original did show up 2 days later and they were able to cancel the reshipment. They are so helpful

Date of experience: November 3, 2020
New York
2 reviews
0 helpful votes
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My hoodie arrived today, just a few days after placing the order. I'm 5'10,167 pounds. I ordered the large, and it fits like it was custom-made. The quality is top notch and the material soft as can be. This is a great company. Many thanks! Ron

Date of experience: November 3, 2020
Illinois
1 review
0 helpful votes
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Great customer service
November 4, 2020

I have ordered several t-shirts from this site with little issue. They have exchanged sizes for me when needed, refunded cash if not satisfied with the quality of my order, and delivered great quality tees. The fit has been great and I love that they offer v-neck styles. Prices are affordable and delivery has usually been less than 10 days. I have placed at least 6 orders with them over the year.

Date of experience: November 3, 2020
Canada
2 reviews
0 helpful votes
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Awesome!
November 4, 2020

From the designs, to the quality of the items, to the extraordinary customer service... I can't wait to shop with them again!

Date of experience: November 3, 2020
North Carolina
1 review
0 helpful votes
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Seamless exchange!
November 4, 2020

I ordered four fun masks and got the pleated larger size, as I've had trouble in the past with smaller masks, but when they arrived they were too big to be really comfortable for longer periods. I emailed asking if I could exchange the three unworn masks for a smaller size, and within a few minutes I had confirmation of my new order of all four, as well as a credit for the price difference! Incredible service, and I'm delighted with the quality of the masks I received already. I'm all set for winter safety now!

Date of experience: November 3, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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