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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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California
1 review
0 helpful votes
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Charged more
November 23, 2020

I just orderd 2 tees. Price said 13. They were on sale. Checked out and reviewd. Total was 30 something with shippping. Once it charged me i saw it changed to 47 dollars. Wtf

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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Wowza!
November 23, 2020

I ordered four shirts and one had a flaw in printing. I sent a short note on a Sunday morning and a picture of the flaw and within an hour I had confirmation that a replacement was on its way! Amazing customer service, no questions or requests for more information. I'm thrilled and will definitely shop here again! I even had a personal response from a TeePublic staffer. Wow!

Date of experience: November 22, 2020
GB
1 review
0 helpful votes
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Uplifting experience!
November 23, 2020

TeePublic are truly an outstanding company that has restored my faith in the existence of customer service. For a long time I have been experiencing it as an etherial, ghostly entity that was from the past, that we will never see again.
TeePublic have made my experience of buying things, making mistakes and needing different sizes etc. wondering if I am actually having delusions of a helpful company. However, it is real! They quickly and easily responded to my request for a change of style and size a breeze, bunching two separate orders into one delivery charge, and even letting me skip a return. Yes, it is real! Actual people answer your requests ultra quickly, simply, without going through endless hoops. The t shirt, although too small, was perfect also.
Just buy from this company with absolute confidence, you really can't go wrong!

Date of experience: November 22, 2020
California
1 review
0 helpful votes
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Xmas pj tees
November 23, 2020

The ordering was easy and received shirts in a timely manner. When the shirts arrived I determined that I needed a larger size in a couple of shirts and the customer service was right on it! Future orders are extremely promising!

Date of experience: November 22, 2020
Rhode Island
2 reviews
0 helpful votes
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Size exchange
November 23, 2020

I ordered a shirt for my step daughter and it was just a little too small. I contacted tee public about an exchange and they reached out very quickly and asked me what size I needed instead and shipped it out free of charge. I didn't even need to send the other one back! It was a super easy and convenient process and the shipping was super fast both times. I love the quality of the shirts too, this isn't my first order with them and I've been very pleased with the every interaction and purchase. Supporting individual artists is really cool too!

Date of experience: November 22, 2020
Ireland
1 review
0 helpful votes
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Kindnesse
November 23, 2020

Please don't hesitate to support this business.
I ordered two sweatshirts and unfortunately they were to big, I really didn't know what to do as I live in ireland and wanted them for a Christmas gift.
I emailed the lovely people at customer service and the kindly told me they would send on two more.
Forever grateful

Date of experience: November 22, 2020
California
1 review
0 helpful votes
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Oh my, this company has amazing costumer service. First off the shirt I received was amazing and was an amazing quality shirt. The only problem was the shirt was a little too small so I needed to exchange it! I reach out and they email me back within an hour (which never happens) and orders me a whole new shirt with the correct size. They even told me I can keep the one that doesn't fit and donate or re gift to a friend. Just overall such a pleasant and reassuring experience with costumer service. Not to mention the shirt is so adorable. Thanks again to Diana and Patricia for helping me out so quickly and efficiently!

Date of experience: November 21, 2020
California
1 review
0 helpful votes
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They're super awesome
November 23, 2020

They're super awesome! Not only are the shirts themselves very comfy and 100% true to size, Tee Public has great customer service! I needed an exchange just to size up, and they gave it to me no return of the original needed! You guys ROCK!

Date of experience: November 21, 2020
Canada
1 review
0 helpful votes
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Help centre
November 23, 2020

I couldn't find my order and emailed them about it. I received an email about 10 minutes later. It was so fast and they were so nice. They couldn't find my order, but she said she was going to try and find it. They emailed me back shortly after that and said they found it and it was already shipped!
Excellent customer service!

Date of experience: November 21, 2020
Canada
1 review
0 helpful votes
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Ordered the wrong size T-shirt as a present. The TeePublic people couldn't have been nicer or easier to deal with to make it right. I would definitely buy from them again.

Date of experience: November 21, 2020
Michigan
1 review
0 helpful votes
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Great customer service
November 23, 2020

I have ordered with teepublic a few times now and have been very pleased with my products. Ordering on line is so hard at times if you don't know how the tee-shirt runs. Usually they are right on. I order a different style than usual this time as it was for my sister and not myself. It ran very small. I emailed them with the problem and they are sending a new one out right away. They wished for me to donate the one I have already. Best customer service I have ever had and I will definitely pass the shirt on. Thank you so much for making this so easy on me.

Date of experience: November 21, 2020
Canada
1 review
16 helpful votes
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I placed an order with TeePublic, and somehow, Paypal gave them my address without the apartment number or entry buzzer code included. I was able to fill out a convenient form and have the address changed on all of my items (coming from 3 different locations) quite easily. I received a response within an hour of sending the original message, and was kept apprised through every step of the process. Excellent service.

Date of experience: November 21, 2020
Alabama
2 reviews
0 helpful votes
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I ordered some t-shirts for Christmas and found out after getting them that the women shirts were a couple sizes smaller than I anticipated. Granted it was noted on the website but was not as clear as it should have been since the sizes for guys was only 1 size smaller than usual. Either way I reached out to TeePublic support and they had an easy to fill out form to make the exchange as seamless as possible. Combining this with the fact that they reached out AND fixed my order in less than 24 hours along with allowing me to keep the clothes that were the wrong size just proves to me that they actually care and are willing to offer the best experience that they possibly can.

Date of experience: November 21, 2020
Australia
1 review
0 helpful votes
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I couldn't phrase this company enough for their service and quick delivery, when our parcel seemed lost they replaced the items, keeping in contact with me right through the whole process.
We've placed 3 more orders after this, loved everything, from the stickers to phone case, long shirts and tshirts. The sizing on the site was very refreshing with no confusion.

Date of experience: November 20, 2020
Florida
1 review
0 helpful votes
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I am pleased to tell you that my experience with this company was outstanding. I made a couple mistakes and contacted customer service to get it corrected. I had to contact the customer service several times with questions and got the same level of patience and courtesy. It was refreshing to work with a company that clearly had the customer's best interest at heart. I would recommend them to anyone. Products are top quality, employees are exceptional and service is top notch. I will buy from them again without hesitation.

Date of experience: November 20, 2020
Texas
1 review
0 helpful votes
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Exchange
November 21, 2020

I ordered 5 tshirts(Christmas gifts). It took me a while to even open the package once I received it. But, upon opening, I loved the shirts. Two were entirely too small. Was totally dreading having to deal with trying to exchange them.
I was blown away with how quickly and easily TeePublic helped me with my exchange! Thank you guys!

Date of experience: November 20, 2020
New Mexico
1 review
0 helpful votes
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I made the mistake of ordering the wrong size t-shirt for my stepson. When I received it I knew it would swim on him. I emailed Tee-Public, within 12 hours they had a new t-shirt in the mail for me. You totally rock Tee-Public!

Date of experience: November 20, 2020
Virginia
1 review
0 helpful votes
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I ordered a shirt and received it in a timely manner, but the print was badly off center. I emailed them and received a quick response apologizing for the issue and asked for a photo. Email responses throughout the process were fast and addressed my questions. They allowed me to keep or donate the shirt that was off center and shipped a new one to me within two days, at no cost. The customer service was excellent! Variability can happen, even with good quality work. How a company deals with the error and the customer makes all the difference to me. This was a good experience even though it was not right the first time.

Date of experience: November 20, 2020
Maryland
1 review
0 helpful votes
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Best customer service I have ever received. My original order was misplaced by UPS - TeePublic sent out a new order to me at no charge.

Date of experience: November 20, 2020
Canada
1 review
0 helpful votes
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I originally discovered this site while looking for facemasks and discovered they have so much more! Great designs, excellent website, and customer service. Supports local artists with their designs as well.

Date of experience: November 20, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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