TeePublicReviews 2,325

I received my order today and to my surprise the shirts ended up being to small. I figured I was out of luck but sent a message anyway explaining how I ordered the shirts to small.
They are redoing my order, no charge and told me to donate the smaller shirts.
Couldn't believe they did this. So impressed with this company. Shirts will be donated and they have a customer for life. Guaranteed.
Thank you again. Saved my Christmas...
Joseph Ochoa

I ordered two shirts from TeePublic and did not property estimate the correct size that I needed.
When I received them I realized my error and promptly contacted TeePublic through email and quickly received a response.
They offered to send me another two shirts in the larger size and did not even require me to return the other ones I had incorrectly ordered.
THEN, as luck would have it, the color I requested was out of stock and I received the replacement shirts in the wrong color.
AGAIN, I contacted customer service and they promptly ordered me another two shirts in the different size that would suit my needs.
They still did not require me to return the incorrect shirts and told me to wear them, donate them or share them with others.
I honestly cannot say that I have NEVER received better customer service from any company I have ever dealt with.
They were prompt, courteous and incredibly helpful.
I would not hesitate to order from them again.
Thanks again for your help and fantastic customer service and product.

I ordered a t-shirt for my wife for XMas, and had a great experience with TeePublic. Shipping was fast, and the t-shirt was of great quality. Unfortunately, I misjudged the sizes. I contacted TeePublic, and they responded quickly and sent out the right size shirt so I'd receive the replacement in time for Xmas, asking me to donate the wrong-sized one to an organization that gives clothing to those in need. I am glad the wrong sized shirt can be used by someone else.

With great service and a quality t-shirt, I couldn't be more pleased with TeePublic. Thanks!

The customer service I received from the team has been outstanding.
I brought 2x Tees for my son and I to wear for Christmas.
I made an initial query as my order had not arrived in time (shipping to UK) the team responded promptly with a solution that would get my order to me in time.
I made further queries after receiving a note from the post office saying I owed customs to a company I did not recognise. I received a very quick response to confirm that the company was one which TeePublic use for deliveries, allowing me to make the payment with confidence.
The team also offered to pay the customs charge even though this was not an issue that they had caused.
I cannot overstate how impressed I have been with the team (Michael, Anthony, Stefan and Alexandra) keep up the excellent work!
I will definitely be buying again from you in the future and would happily recommend you to my friends and family.

I recently purchased an art print from TeePublic, the postal service has lost the package, no fault of TeePublic. When I contacted TeePublic about the problem, they responded immediately. Everyone has been courteous, helpful and the response time to inquires is better than I have had with any other company. They are replacing the lost art print and they generated the new order in a timely fashion. I would highly recommend this company.

Lisa

I ordered 4 tee shirts from TeePublic because I loved the designs & the opportunity to support independent artists. The shirts arrived in short order, but both women's (m & 2xl) appeared smaller than I expected. I contacted TeePublic following their easy to use contact page & received a response within the hour with a promise to ship new shirts in larger sizes. It is such a pleasure to do business with this responsive company. Buy from them!

Ordered two shirts for my son for Christmas. I misjudged what size to get and they ended up being too small. I went through their merchandise exchange link and was very surprised at the speed of the response. From the time I sent the request to the time the exchange was processed, new order number and all, was just about one hour! All with no bots, actual humans responding. And very nice and helpful humans at that. I can't say enough good things about the level of customer service that was provided to me. And they didn't even ask for the original order to be sent back and instead suggested I donate them, I mean what company does that these days? The shirts were pretty good quality as well. I will definitely be going through TeePublic for all my tee shirt needs in the future.

I placed an order, but inadvertently my computer switched the address to an old one just as I entered the next page, and I was unable to retrieve it. I didn't have the order number, so had to contact customer service. Within a quick minute customer service had an answer in my email box. We were back and forth for a couple of minutes until I could figure out how to take care of the problem. You cannot believe how wonderful it was to have cust. Svc rep after cust. Svc rep continue to help me. It was a great relief as I didn't want the order to go to the wrong address. I highly recommend this company. Fantastic people and service.

I have just received my order of three t-shirts from TeePublic and they are awesome! Comfortable and great quality fabric, rich colours, excellent design and exactly what I hoped for in purchasing these gifts for family. Quick shipping and very helpful and friendly staff when I had questions about my order. Shopping online can sometimes be uncertain and disappointing but not with TeePublic. They deliver on what they promise. And the designs are some of the best around - funny, pithy and oh so cool! Five stars!

I'm here to sing the praises of TeePublic's customer service. When I misjudged the size I needed for a couple of shirts, I expected a complicated process of exchanging them for the next size up. I expected to pay postage and have the hassle of sending back the original shirts. Instead, I got a quick response to my request. TeePublic sent me the new sizes for free and asked me to share the love by giving the too-small ones to others. It was such a kind gesture when I really needed it. I love their products, and I love how they treated me. Thanks, TeePublic.

Thank you so much for your beyond outstanding customer service!
That was so extremely nice of you! We appreciate it so much!
My parents absolutely LOVE the cool shirts! The matching pillow was also awesome & so soft! The images were bright & vibrant just like on the website! Great Quality!
I will definitely be shopping at your amazing Tee Public Store again!
A+++++++++++
Have a wonderful Holiday Season!
Thank you so much!
Cheers!

Jennifer R.