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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Oregon
1 review
1 helpful vote
Follow Jason G.
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Not worth it
December 24, 2020

Purchased a hoodie. It was supposedly thick, but it's actually super thin. The print on the back is blurry and poor. I'm not too hard to please, but yeah, this was not high quality or professional at all.

Date of experience: December 23, 2020
Florida
1 review
0 helpful votes
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Absolutely amazing.
December 25, 2020

Wonderful people to buy from. They were very kind and understanding when I contacted them about me ordering the wrong size. They replied to me quickly and we resolved my mistake in no time at all. The shirts are high quality and I will absolutely be buying from them again.

Date of experience: December 23, 2020
Pennsylvania
1 review
0 helpful votes
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Amazing service
December 25, 2020

I had ordered a shirt. Never arrived. I contacted customer service, they went above and beyond to re ship my order and it arrived just in time for Christmas. The business its self has many options. But the service provided was on another level and couldn't thank them enough for what they did for me.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Loved the shirt! I will say that the women's sizes run very small so definitely adjust to that. But otherwise the quality was great. The customer service was wonderful. Received the order on time. I would definitely purchase from again!

Date of experience: December 23, 2020
Spain
1 review
0 helpful votes
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Great customer service
December 25, 2020

The product was better than expected and delivered even sooner than expected considering Christmas and Corona situation. Thanks TeePublic.

Date of experience: December 23, 2020
Virginia
1 review
0 helpful votes
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My package got lost during shipping and it was not the fault of TeePublic. They quickly responded to me a resolved my issue. I have had to inquire about a similar issue in the past and they fixed that right away, too. Excellent service! Big fan of the company.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Terrible company
December 23, 2020

Ordered a sweater for my daughter for Christmas and was led on for days about it being shipped out before Christmas and on the 22nd was told they were canceling my order and I still haven't received a refund so I could order something else. They get your stuff from someone else. Terrible company to order from, try anyone else except for them

Date of experience: December 23, 2020
Missouri
1 review
0 helpful votes
Follow Kimberly S.
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My 14 year old was buying her younger 9 year old sister two shirts for Xmas and her bday. When the first one came in, it looked great... but by accident we ordered a MENS large, not a youth large. The shirt quality was great... but clearly the wrong size. I contacted teepublic, and they not only are sending me the correct size, but they told me just to keep the men's large (use, donate, recycle)... and it was MY mistake. I truly appreciate their business and will be back.

Date of experience: December 23, 2020
Florida
1 review
0 helpful votes
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Great Customer Service
December 24, 2020

I ordered a shirt for my son for Christmas. When I received it, there was a hole in one of the sleeves. I emailed the company and sent pictures of the damaged shirt. They responded quickly and shipped another shirt to me. The shirt was delivered to me before Christmas. The customer service team is very efficient. I would definitely order from them again.

Date of experience: December 23, 2020
New York
1 review
0 helpful votes
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Amazing customer service
December 24, 2020

From the moment I placed the order, customer service has been amazing! I read some reviews and saw a few that said the shirts run small so I ordered a size larger. Please note that they are true to size and they were too big! I set up an exchange and they sent me the right size and allowed me to keep the larger size and encouraged me to keep, reuse or donate! Thank you for your generosity! I highly recommend TeePublic!

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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Initially I ordered the wrong colour, I questioned the order and had feedback immediately. Changed the colour without any fuss or bother. Was concerned then regards xnas delivery and it arrived in good time.
The support team are incredible, always fast to respond and very friendlly. You could not get a better team anywhere, highly helpful.
Would not hesitate to recommend this site.
First class products and first class + support.

Date of experience: December 23, 2020
Australia
1 review
2 helpful votes
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Offer was too good to be true. Promised a $12 USD shirt with free shipping. It cost me $44 Australian dollars and looks like crap.

Date of experience: December 22, 2020
Pennsylvania
1 review
0 helpful votes
Follow Marlene K.
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Run from this company - The worst experience - we ordered over $600 of T-shirts for Christmas gifts for our family. The initial products were of poor quality, the women's sizes were ridiculously small (a women's 2x was the same size as a Youth XL). The designs look great on the website but do not match the actual products. The screens are crooked on the shirts with one placed so off side that there was 7 inches from one side seam to the start of the design while on the other side only 3 inches - and this was the "fixed" return. The colors on the designs are blurry and muted. We want to support independent artists - but don't waste your money or your time.

Date of experience: December 22, 2020
Ohio
1 review
0 helpful votes
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Not Happy
December 23, 2020

Terrible I bought 2 items they were both wrong and when I tried to send a email the I'm not a robot kept searching and wouldn't load what a rip off n just in time for Christmas! Not Happy

Date of experience: December 22, 2020
Ohio
1 review
0 helpful votes
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Wonderful company
December 23, 2020

I felt the need to write a review bc teepublic is a great company for me for Christmas shopping! They showed me every time how loyal and trustworthy they are.its I'ts important for a business online or in stores to have respect for people, that you can rely on. I ended up using teepublic late Nov and dec for xmas for my kids. Alot of their gifts are things you can't always buy from Walmart or target. U know itl get delivered less thsn a wk mostly. But i could not find certain items and stuff. I ordered like 8 things thru out this month. The orders, every one of them came within 3 weeks. Which I never trust unknown companies when it says 2wks or more so I was apprehensive. And i have had bad experience with many of these. But they worked super hard and got all of my orders delivered before xmas eve! I even got one order, a coffee mug and it cracked during shipping. I emailed them, and let me say they have the best customer service I've felt with in a pretty long time. They immediately responded and saw the pics and promised to expedite a new one so would be here for xmas and I got it yesterday. Business today are so selfish and rude. They don't care about the customers. But they should, and learn from tee public bc they always send it fix it and reply fast. It really made me happy. They didn't even give me time to even begin to worry and stress bc they replied so fast! Teepublic totally made my xmas season and shopping experience all around wonderful. Its never been this easy And that's what CS of a business should be doing too but not many do, teepublic catered so well to my orders that I had a great shopping experience bc of this company. I believe that what makes or breaks a company is customer service and communication. Especially the company's that aren't as huge. Its important to keep your customer's happy and they really did. It was a great experience for me and I'll go to them alot. It's rare today to deal with any employees at any job and them be respectful or know how to handle customers and clients, but teepublic was spot on. Definitely I recommend this place to everybody!

Date of experience: December 22, 2020
Indiana
1 review
0 helpful votes
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Sooooooo appreciative of the TeePublic team. I know USPS shipping is a nightmare right now with Christmas, on top of COVID. I had a shipment arrive in my town, only to leave and not return... I emailed the team and they responded quickly, gave clear next steps - and when the shipment didn't arrive by their proposed timeline, they got me a replacement A. S.A. P. Now I will have one happy Chicago Bears 80 year old man on my hands come Christmas morning. Can't say enough, I was nervous about buying from a company I'd never heard of - but would order again in a heartbeat. Thank you TeePublic Christmas Angels :)

Date of experience: December 22, 2020
New York
1 review
0 helpful votes
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Amazing customer service
December 23, 2020

The breadth of the different image and size options is what brought me to Tee Public. How they perfectly handled a size problem will definitely keep me coming back. Simply amazing customer service! Communication was prompt throughout the entire order and shipping process. You should use these guys!

Date of experience: December 22, 2020
Massachusetts
1 review
0 helpful votes
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I ordered tshirts for gifts this holiday season and TeePublic did a phenomenal job from start to finish. USPS lost the first package and I rushed a week ago to get a replacement order and TeePublic sent them out FedEx at no extra charge to me. The lost USPS package arrived yesterday and when I contacted customer service they said to keep both orders as the replacement had already shipped. Love the tshirts and they are great quality (size up if you order the woman's, men's was tts). TeePublic is definitely my go to for tshirt orders. Thank you for going above and beyond especially during these trying times!

Date of experience: December 22, 2020
Massachusetts
1 review
0 helpful votes
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Shirts too small
December 22, 2020

I ordered a woman's large-the shirt was tiny! I emailed Tee Public, asking for an exchange. They nicely offered a free replacement with free shipping. Based on the models' pictures, I chose a man's small. That arrived 3 weeks later, and was tiny! I gave up, and will donate both shirts to a clothing drives. Tee Public's sizing is not realistic, and does not reflect American sizes. My friend is a small woman, but couldn't wear either shirt. I'm disappointed that I'm out the price of a shirt, do not have a special gift for my friend. I haven't heard from Tee Public since I emailed about the second shirt.

Date of experience: December 22, 2020
New Hampshire
2 reviews
3 helpful votes
Follow Liesel F.
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I ordered three tee shirts fromTeePubic. I used their sizing chart, but perhaps not correctly as the shirts were all too small. They offer to exchange sizes. I requested they go up one size and received a confirmation email I emailed them again to ask the procedure to return the 3 shirts that were too small. To my delighted surprise, they told me to donate them! I'm a life long customer now and think the company's altruistic attitude is amazing.

Date of experience: December 22, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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