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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Georgia
1 review
0 helpful votes
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Teepublic exchange
December 28, 2020

I ordered a shirt for my husband on republic. It was to small so I emailed them the day after Christmas about an exchange. They got back to me that day. They told me they would send me a new size and to keep the one I got. That is wonderful customer service. I will definitely use them again!

Date of experience: December 27, 2020
Texas
1 review
0 helpful votes
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Outstanding customer service!
December 28, 2020

We had a sizing issue with some apparel. Not only were they more than fair with the exchange, they responded quickly and took great care of us. Best customer service I've ever received!

Date of experience: December 27, 2020
Tennessee
1 review
0 helpful votes
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My First Purchase From TeePublic
December 28, 2020

My daughter found a beautiful iPhone case created by one of TeePublic's artists and sent me a link so I could get purchase it for her as a Christmas gift. I hit the link and purchased the case. I don't know whether she sent me the wrong link or I didn't vet it properly, but when the case came it was for a different phone from hers.

Having not dealt with TeePublic before, I sent them an email through their contract form. I didn't know what to expect as many of their products are original creations and not some mass-produced item that can be easily recycled to someone else.

Within fifteen minutes, Vanessa in customer service go back to me and said they would send the proper case right out and that we didn't have to bother sending the right one back. Just donate it somewhere, pay it forward.

This was a delightful surprise and I am thrilled with the way they handled this. We're very happy customers and devoted fans.

Steven W., Nashville, TN

Date of experience: December 27, 2020
Minnesota
1 review
0 helpful votes
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My gift was stuck in the shipping world and Teepublic shipped out a new shirt for no charge. My original shirt was 4 weeks late, the new shirt came 3 days after the original. My daughter loves the shirt so she will be happy to have 2. Thank you for the awesome shirts.

Date of experience: December 27, 2020
Illinois
1 review
1 helpful vote
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Great product and service.
December 27, 2020

I ordered a total of 12 tees for my family. Suggested by my daughter who has ordered several times from TeePublic. All tees were great except one that had a defect on the front. I contacted TeePublic and within minutes I got a reply and a replacement tee sent my way without having to return the defective tee. My family absolutely loved all of their tees. TeePublic has great product and fantastic customer service. I will be ordering again in the future!

Date of experience: December 27, 2020
Missouri
1 review
0 helpful votes
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Everyone Should Be This Customer Friendly
December 27, 2020

As a stupid guy, I accidentally ordered women's 2X instead of men's 2X on a couple shirts. Day after Christmas I sent an email to TeePublic asking if I could do an exchange. They got back to me same day, said no problemo, and told me to donate the wrong size shirts! I compare that to some other on line merchants I've dealt with. One took four months to exchange a Chiefs Jersey they sent me that was for the wrong player... and the mistake was on them! Thanks TeePublic for treating people right! -George B, Independence, MO-

Date of experience: December 27, 2020
South Carolina
1 review
0 helpful votes
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Extraordinary Service
December 27, 2020

I placed a fairly large order that got delivered earlier than promised by the Company, which was quite pleasant surprise as it arrived days before the Holiday. The items were fine insofar as design and quality, but the female shirts had some sizing issues. Thinking the sizing would never get resolved, or weeks later if at all, I sent a short e mail explaining the problem the day after Christmas. Shockingly (and for the positive); within hours I received a full and completely favorable resolution to our sizing issues. I own a business and am fairly busy so don't write many online reviews, but when things go so (unexpectedly) well, I felt compelled to do so. My experience with TeePublic has been great.

Date of experience: December 27, 2020
Maryland
1 review
0 helpful votes
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Great Customer Service
December 27, 2020

I purchased 3 shirts, 1 woman's large and 2 Men's larges. The sizing of one of then Men's t shirts was smaller than the other. Less than 24 hours after my initial email, I received a response email and then an email confirming a new shirt was being shipped for free.

Date of experience: December 27, 2020
Illinois
1 review
0 helpful votes
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Ordered a tee for my son. Came in a timely manner. Unfortunately, the size of the tee was a bit small. Emailed TeePublic to exchange the shirt for a larger size. They responded immediately and are sending a larger tee to me-without me having to return the original tee!

Date of experience: December 27, 2020
Virginia
1 review
0 helpful votes
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Amazing customer service
December 27, 2020

I ordered a hoodie for a family member and recieved a crew neck sweat shirt by mistake. Not only did they allow me to keep the sweatshirt and sent me a hoodie, they allowed me to size up because the sweatshirt was too small for my family member. I love this company. The products are beautiful and original and they really value the customer.

Date of experience: December 27, 2020
Massachusetts
1 review
0 helpful votes
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I have had a superb experience with Tee Public. Love the shirts ( usually Banksy!) and often give them as gifts. USPS & UPS delivery has been problematic this year but Customer Service has offered me a full refund or replacement! I was stunned... just a great company! I'm cheering them on from the sidelines...

Date of experience: December 26, 2020
Colorado
1 review
0 helpful votes
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Just love the unique gifts available at TeePublic and their customer service can't be beat! Highly recommend!

Date of experience: December 26, 2020
Hungary
1 review
0 helpful votes
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Great service and product
December 27, 2020

Teepublic offers a huge variety of designs to print on your choice of shirt. I had to reach out to customer service and they were fast to reply, polite and they were very kind. The most difficult part of ordering was picking the design because their selection is overwhelming. But since they are a great company and reasonably priced, may as well order more than one.

Date of experience: December 26, 2020
North Carolina
1 review
0 helpful votes
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Great experience overall
December 27, 2020

Purchased what I thought was the correct size of hoodie for my husband as a gift. Needed a larger size and requested an exchange. What I didn't expect is that they asked me to not worry about sending the hoodie back to them AND another was on the way! That was unexpected—Great customer service. Luckily I love the podcast too (Strange Familiars) and the hoodie fits me :)

Date of experience: December 26, 2020
Illinois
1 review
0 helpful votes
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New loyal customer
December 27, 2020

I was looking for a Hip hop themed t-shirt for my son.
I came across Teepublic by chance. Thank goodness.
I was overwhelmed by diverse and unique selection.
Prices very reasonable. I had and issue with cart on my
Checkout but staff followed up thoroughly and got me through
obstacles.AND! Even honored the sale price from when I initially submitted order.
GREAT SERVICE AND FOLLOW UP.

Date of experience: December 26, 2020
GB
1 review
0 helpful votes
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I ordered a t-shirt as a Christmas gift for my husband. I chased the delivery as it was strange it hadn't turned up. TeePublic responded to my e-mail immediately and not only were they very apologetic they offered the option of a full refund or an expedited replacement before Christmas. I asked for a replacement and didn't really expect to see it before Christmas. The t-shirt arrived well before Christmas which was brilliant but the response I got from several different customer service agents was really impressive. They were friendly, personable and very professional.

I think excellent service should be highlighted and even though I didn't receive my original order TeePublic turned my shopping experience into a very positive one. I would highly recommend buying off them. Thank you and Merry Christmas

Date of experience: December 26, 2020
California
1 review
1 helpful vote
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Poor Graphic Quality
December 26, 2020

First time buyer. I ordered 3 t-shirts recently. Was impressed with the updates on the shipping, especially during December's gridlocked USPS deliveries. Great job on that. Thank you.
As I removed the t-shirts from their packaging the graphic print quality went from bad to awful to you're kidding me! I read about the printing process used on their t-shirts before I ordered them because I did not want rubbery, plastic, heat set designs. Two of the designs are light colored, fuzzy, and blurry, like the print registration couldn't be held. The third shirt was a nightmare... a heat set, sticky graphic. Really? Come on! Please manufacture and sell what you advertise. Not a Merry Christmas for me. 2020 what a terrible year and what terrible t-shirts I received.

Date of experience: December 25, 2020
Ohio
1 review
0 helpful votes
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Did Everything wrong.
December 25, 2020

I understand that this online shopping season was a mess all around so I won't fault them too much for my late order, but I did order on Dec. 3 for Christmas and had to pick it up myself from the post office on Christmas eve. Then when I get it home I find out they sent me the wrong size. Never again will I order from this company.

Date of experience: December 25, 2020
Louisiana
1 review
0 helpful votes
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I ordered a t-shirt (duh) but I misclicked and ordered the female size instead of male. I never even realized until I received the product that definitely wouldn't fit me. I wrote in and explained what happened and they not only sent me the size I meant to order but allowed me to keep the other shirt. I ended up giving it to my mom in law as an early Christmas gift so we could be twinsies. I'll be a repeat customer for sure.

Date of experience: December 24, 2020
North Carolina
1 review
0 helpful votes
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At the beginning of December, I ordered two refrigerator magnets for Christmas gifts. They shipped quickly and then I waited... and waited. By December 16, when they still hadn't arrived, I emailed customer service at TeePublic. Not only did I get an immediate response but had a replacement order in my hands 3 days later. They shipped it priority so that I would have it on time for Christmas. Fantastic job by customer service -- I will definitely order from TeePublic again.

Date of experience: December 24, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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