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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Indiana
1 review
0 helpful votes
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Amazing Customer Service!
December 31, 2020

I ordered a sweatshirt for my grandson for Christmas. The ordering process was easy and they processed my order within hours of placing the order. I received the product within a week of ordering it. The quality of the sweatshirt is very good and my grandson was thrilled when he opened the package. Unfortunately I ordered the wrong size. I contacted TeePublic and asked for an exchange. They responded to my request within 1/2 hour of e-mailing them and said they were sending the right size immediately. They even told me to keep the too small sweatshirt or donate it to someone. I had a very good experience with this company and will definitely use them again! Thanks TeePublic!

Date of experience: December 30, 2020
Ohio
1 review
0 helpful votes
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Great customer service
December 31, 2020

Very pleased with this company's customer service. I emailed them to ask for an exchange due to issues with the size of the T-shirt being much smaller than expected. They responded the next day and shipped a replacement immediately. Communication emails about the status of orders and tracking are also very good.

Date of experience: December 30, 2020
Pennsylvania
1 review
0 helpful votes
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Great shirts and awesome customer service!
December 31, 2020

These Ts are the best! I ordered 2 for my husband for Christmas, they are so soft and the screen print on them is great! Their customer service is awesome too! I ordered the wrong size and they sent 2 new shirts out the same day I emailed them with my problem!
I will definitely be getting all of my special order shirts through them from now on!

Date of experience: December 30, 2020
Colorado
3 reviews
0 helpful votes
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I've never had such a great experience with customer service. I had ordered the wrong size and they sent a correct size at no charge. Not even shipping! The art wirk on the Tee is terrific. I highly recommend if you are on the market for a great buy

Date of experience: December 30, 2020
New York
1 review
0 helpful votes
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Customer Service Above & Beyond
December 30, 2020

TeePublic has a ton of designs & types of shirts to choose from at reasonable prices. Upon arrival, I culd tell the shirts were of a good quality, too. Unfortunately, I had chosen the incorrect size and had to exchange. The TeePublic Customer Support responded to my inquiry within a couple business hours and had fixed me up very quickly. I very happy so far with TeePublic and plan to purchase more shirts from them.

Date of experience: December 29, 2020
New Hampshire
1 review
0 helpful votes
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Great company!
December 30, 2020

I cannot say enough about this company... especially customer service. They ROCK! Will definitely order again.

Date of experience: December 29, 2020
South Carolina
1 review
0 helpful votes
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We ordered a shirt with a unique design that I couldn't find anywhere else. When it arrived, the cut of the shirt, quality of the fabric, and printing were all excellent. I was very pleased. However, the sizing seemed way off. It was for a person who usually is a women's small/medium, and the large was still too small. When I emailed to see if I could get an XL (expecting to just eat the cost and pay for a new one), they went ahead and sent a replacement in a larger size for free! Now THAT'S excellent customer service! I would definitely order from this company again.

Date of experience: December 29, 2020
Indiana
2 reviews
0 helpful votes
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I ordered three t-shirts from TeePublic for Christmas presents this year. They had exactly the type of design I was looking for, and when I read about their mission to support independent artists - that was a huge plus for me. The shirts arrived as expected - although two were quite a bit later than expected. However, by the tracking data, this was obviously the fault of the USPS and not something that TeePublic can control at all. (I wish more people would realize this in reviews!)

The shirts were of great quality and the prints were exactly as expected - however, I picked a size for two of them that I thought would be good for the recipient... and it wasn't even close. Like unwearably bad. The female shirts are significantly smaller than a typical unisex. This was my fault though - as they have the sizing chart *clearly* posted on every product page... I just didn't bother looking at it.

I sent a message to see if it would be possible to exchange the two that were incorrect - and I heard back in less than 24 hours that they went ahead and shipped me replacements free of charge and that I could just keep/donate the incorrect ones. No questions asked - even though it was my fault.

The communication I received during the initial ordering process, the updates throughout the fulfillment, the quality of the products, the mission of supporting independent artists, and the outstanding service I received after the fact - even for an issue that was my own fault - all demonstrated to me that this organization cares about their customers and that you can absolutely buy with confidence.

Date of experience: December 29, 2020
Michigan
1 review
0 helpful votes
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Best Shirts & Best Customer Service!
December 29, 2020

Order all of your shirts from Tee Public. The quality of the shirt is amazing - very soft/high quality! I had a shirt that was a Christmas gift and a size too small. I sent a request to exchange and received a reply within 5 minutes telling me our replacement shirt was on the way. Fantastic experience. Thanks!

Date of experience: December 29, 2020
Wisconsin
1 review
0 helpful votes
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The shirt arrived before Christmas, and my son loves it! Your company did a great job of filling the order faster than expected and providing prompt communication. Even when I accidentally provided an incorrect email you figured out how to contact me. Next time I want shirts for gifts, Tee Public will be my first stop.

Date of experience: December 28, 2020
Ohio
1 review
0 helpful votes
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First time customer and I was very pleased with my experience. I ordered a hoodie as a gift for my nephew, but I choose the wrong size (too small). I expected a hassle, I expected to have to purchase a larger size, I expected to have to fuss with returning it, I almost said ‘forget it, just run to the mall and find something else'. But I sent an email anyway and boy was I blown away. The company responded immediately with kindness. I actually felt like they wanted my long- term business and appreciated me as a customer. They told me not to worry about returning the too-small hoodie and they would be sending me the larger size with no additional cost. Wha!?!?! I just purchased a new truck from GM and they made me feel like a burden and couldn't have cared less for my business. General Motors could use a lesson from TeePublic and I've been telling all my family and friends. Exemplary

Date of experience: December 28, 2020
Canada
1 review
0 helpful votes
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Found a great variety of themes and interest on the website. I bought a total of two mugs and 4 t-shirts (2 long-sleeve and 2 short-sleeve), the quality of all the items is great, the t-shirts overall seem to be on the smaller side. I would recommend ordering a size up from your regular size if you prefer a less tight fit. I needed to exchange two t-shirts for a larger size and customer service response was super fast. The exchange was offered for free. Great place for unique gifts at a good price.

Date of experience: December 28, 2020
Illinois
1 review
0 helpful votes
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Excellent Quality / Customer Service
December 29, 2020

My first time ordering from this site, I ordered a couple of t-shirts as holiday gifts. One for my lady and one for my niece. The quality and graphics of these t-shirts are excellent. I ordered a youth small for my 10 year old niece which turned out to be too tight. Jumped on the site the next day to return/exchange for a youth large (why not go big?) and received a response within 24 hours proactivity sending me a larger t-shirt and allowing me to donate the original version all at no added cost. People, order from here you won't be disappointed in the selection, quality and customer service!

Date of experience: December 28, 2020
New York
1 review
0 helpful votes
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I ordered a cute t-shirt for a dear friend, as a Christmas gift. The shirt arrived in a timely fashion, (unlike other companies I had ordered from), and it is a lovely shirt, very high quality with an adorable design, etc. Unfortunately, somehow, I was sent the wrong size.
I contacted the company, and they took immediate action to rectify the problem. They immediately sent out another shirt, in the proper size, and told me just to keep the original one. This saves me a trek to the post office, plus, now I have an additional cute shirt, this one for myself.
In the future, I'll be ordering more from Tee Public, as the products and service are exemplary.

Date of experience: December 28, 2020
New Jersey
1 review
0 helpful votes
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Amazing customer service
December 28, 2020

I accidentally ordered the wrong size shirts and when I tried to return them they told me to donate the first set and immediately sent out the correct size. There are so many websites to order T-shirts from but none beat this customer service and the quality of the shirts. I have ordered shirts in kids sizes all the way up to 4X and they are all great material and the designs stay on after many many washes. I will only buy from this website for my funny t-shirts.

Date of experience: December 27, 2020
Colorado
1 review
0 helpful votes
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Excellent response time and customer service
December 28, 2020

Had some sizing issues. TeePublic customer service was prompt and very helpful, even during a busy holiday. They took care of my issue immediately, and I could not be happier. Will recommend to my friends!

Date of experience: December 27, 2020
Texas
1 review
0 helpful votes
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I ordered an item and they shipped incorrect size. I received a response to my email on Christmas night!
The next day another, more expensive item was shipped at no cost and no shipping fee.
I buy online at least once a week, and never found a friendlier company.
Thank you!

Date of experience: December 27, 2020
Texas
1 review
0 helpful votes
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I had a sizing issue with some tees. Teepublic went above and beyond to resolve the issue. The staff is so sweet. Best online shop ever

Date of experience: December 27, 2020
Greece
1 review
0 helpful votes
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Great Service
December 28, 2020

I love the service from here, super fast service and friendly! Love the shirt I bought and will do again!

Date of experience: December 27, 2020
Virginia
1 review
0 helpful votes
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I ordered a hoodie as a gift but requested wrong size. I reached out to inquire about exchange process and received a response in minutes. Customer service rep completely exceeded my expectations. Also, the hoodie is of high quality and very pretty. I'll definitely do business with TeePublic in the future.

Date of experience: December 27, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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