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TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.
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Overall I am very pleased with the level of service I received and will be happy to use teepublic again and also recommend to others. I had an issue with a design fault from the artist but teepublic response was quick and resolved an issue I had with my order professionally and appropriately.
I had problems with my orders (it wasn't Teepublic's responsibility at all) and their customer service took care of everything, have been so great, kind, nice and smart... The choice of items is huge, it's impossible not te be tempted... so do not resist: be sure you would be helped in case of need by them. Thank you so much!
Within 20 minutes of my query they replied
Amazing all sorted now
Order made for my sons walk art
Thank you
I ordered a gift for a friend and somehow managed to type in the wrong address, when I realized it, it was almost to the wrong address in my home town. When I contacted them about what I would consider my own error, they not only were quick to respond, but they even sent a new order to the correct address without charging me a cent. I had even offered to pay whatever the cost was to reroute the package if that was possible... You don't find this level of customer service anywhere these days... I would highly recommend TeePublic and I absolutely will purchase from them again in the future.
I originally found this site when looking for specific designs for tee shirts for Christmas. The price was great and the designs were done exceptionally well! I ordered again and am very impressed. You can choose from so many designs and colors! The customer service is top notch! Anytime I need a shirt I will go to you first. Great work!
I had a small issue with one of my orders and it was quickly resolved and in a friendly and helpful manner. I will definitely order from TeePublic in the future. Kudos to the customer service team!
I purchased a tshirt for my son and I did not read the sizing properly even though it is quite clear. I emailed and received amazing service. They rectified my error immediately. No hassle and they have sent me a new tshirt in the correct size. Amazing and I am so happy.
I am beyond impressed with the customer service of this company. I made an error in ordering sweatshirts for my Grandsons. They opened them Christmas morning to find 2 adult size sweatshirts with rocket league logo. They loved the logo and the look of the sweatshirts but so disappointed they couldn't wear them. The black was the only color one grandson wanted and they were out of stock. I imagined months of waiting but no, I found out today they are shipped. I'm thrilled and appreciate the timely response and such personable and delightful service.
Customer Service team is fantastic! I had an issue on my order and they corrected it right away without hesitation. Then when the order didn't show, they helped out again without hesitation.
Can't express how grateful the ease of communication after having a few rough interactions with another company.
I'll write a separate review for the product when it arrives.
Thank you!
I ordered my wife 2 shirts for Christmas and the biggest mistake a man can make is to buy his wife clothes that are too small. So of course Christmas morning I had that happen... I didn't know what to do so I went to Teepublic.com and wrote them a email and I never expected to hear back... maybe a robo response if anything but low and behold they wrote me back and the customer service department is absolutely amazing...
They took away all my fears and made my mistake right... they went ABOVE and BEYOND what I was expecting. I will forever be Teepublic customer! If you want a one of a kind shirt and support a independent artist at the same time then this is the company to use!
If you're looking for hard to find designs, this is the place! I've ordered many times and have been given all-star service. If you're looking for a specific design, chances are they have it. I'll be ordering more in the future for sure.
It's sooo frig'n scary to order from companies you see on Instagram not knowing how the quality of the shirts are or if they will even fit! This company is legit! My shirts and coffee cup came fast too! I'm just regretting not ordering more at the sale price! I only ordered 2 shirts because I didn't want to order a lot if the company wasn't legit. I will definitely be ordering more and I strongly recommend this company!
I ordered an item from this company ( first time buyer) and when I received it I realized I had ordered the wrong item. I reached out to the seller and the issue was taken care of quickly. Item was sent out shortly after I emailed the company. I will definitely buy from them again and I highly recommend this company.
I had issues with my order and they answered every message I sent to them. I will be ordering from them again!
The shirt I got was so soft and fit perfectly! The design is high quality! I will definitely be buying more shirts from here in the future!
My order arrived slightly damaged. I wrote them an email explaining the issue, and they got back to me (on a Saturday, no less) in less than an hour! After I sent them pics of the damaged item, I received an email stating that a replacement was on the way. I'm extremely happy with their customer service and will be buying from them again.
Longest delivery for anything I have ever bought online. 7-10 days? More like 35-40 days. Zero stars
I ordered few shirts and one of them happened to have a hole near the seam. I contacted the customer service and they sent me new shirt for free. I really appreciate the fast replies and the staff is super friendly! I will continue ordering shirts from TeePublic <3
Bought 3 tshirts, 2 mens, 1 ladies. The ladies size fit very small, so had to order a large. I have never ordered a large tshirt. I'm 5' 3", 115 lbs, but I liked the tshirt so much I decided to eat the cost and ordered the same one again. When I communicated with TeePublic to reorder, they said they would send the replacement for FREE!
I was completely surprised! Have received the replacement, fits ok (a teeny bit smaller than id like still).
Outstanding customer service. We showed tshirts to friends and they are ordering some from TeePublic as well. Good quality.
Be advised, at least for the womens, you have to order up at least one, if not two sizes bigger than usual.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.
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