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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Georgia
1 review
0 helpful votes
Follow Jonathon M.
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Amazing customer service
February 26, 2021

I had some sizing issues with my order. Even though this happened twice Teepublic was willing to send out new hoodies at no charge to me. They answered emails within 24hrs and we extremely nice. Will buy from Teepublic in the future!

Date of experience: February 25, 2021
Georgia
1 review
0 helpful votes
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Tee public is a good site overall. Prices are great, and quality is excellent. But apparently they are using some sketchy shipping providers. I live an hour north of Atlanta GA. My package has been in Atlanta for a week, and the tracking hasn't been updated since the 17th. Absolutely inexcusable.

Date of experience: February 24, 2021
Washington
1 review
0 helpful votes
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Amazing customer service!
February 26, 2021

I LOVE tee puplic! I have bought about 6 shirts so far. I had an issue with the fit of one of them. The customer service was so EASY and FAST with handling my issue. I appreciate that so very much! Every single shirt has had great quality. I'll definitely be buying many more!

Date of experience: February 24, 2021
GB
1 review
0 helpful votes
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I contacted customer service, after my order was mistakenly delivered to the wrong address. I spoke to Eliza, who was extremely helpful, she corrected the mistake quickly and with no fuss, overall it was so much easier than I was expecting. Thank you Eliza and Teepublic. Ordering online always feel like a gamble and this is the kind of thing that will make me come to Teepublic again for my next order.

Date of experience: February 23, 2021
North Carolina
1 review
0 helpful votes
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I've bought from TeePublic for years, and their site is full of unique designs with a ton of options!

Recently, I received a hooded sweatshirt which had a minor defect in the printing as it had blurred. I emailed their customer support a photo of the defect and they immediately processed an order for another sweatshirt with no further questions.

TeePublic stands behind their products, and I am a proud TeePublic consumer!

Date of experience: February 23, 2021
Massachusetts
1 review
0 helpful votes
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Had an issue with a coupon not being applied. I emailed them and was reimbursed that and sale money when the sale didn't even apply to the day I ordered. EXCELLENT SERVICE!. Which is not easy to come by these days.

Date of experience: February 23, 2021
New York
1 review
0 helpful votes
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Amazing Customer Service!
February 23, 2021

It turned out I had bought the wrong size t-shirt for my son. I contacted TeePublic as instructed from their website and they responded in minutes with a resolution, no run around. Well done and good luck to this company! Thank you!

Date of experience: February 22, 2021
Tennessee
1 review
0 helpful votes
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Color me impressed by TeePublic's customer service
February 23, 2021

After having lost a little weight, I find myself between sizes in shirts. I ordered a tee and decided to order it sized Large. It came today, and even though the rest of the shirt was perfect, of course it was just a bit too small. I contacted Customer Service via email and set the shirt aside so that I knew where to find it for the return. Within minutes I had a response from Andreea indicating that the had placed the order for the shirt as an XL. Not only that, I was told to keep the original shirt. "We encourage you to keep, donate, or reuse it!" So I end up with the shirt in the right size, and someone will get a shirt in fantastic condition as a donation to our local shelter. You just can't ask for anything more from a vendor. Well done, TeePublic!

Date of experience: February 22, 2021
Poland
1 review
0 helpful votes
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Great customer service
February 23, 2021

I have bought a hoodie form them. The shippment was way too long, but when they got to know that I havent recieved my order yet, they sent me another and when the first came, they let me keep the second hoodie for free. Its first time I have encountered it and Im impressed. Aslo the quality of the cloth is really good and very nice to touch.

Date of experience: February 22, 2021
Washington
1 review
0 helpful votes
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Customer service
February 23, 2021

I ordered my wife a tee but I got the size wrong. I reached out to customer service and they were so nice and fixed the issue lickety split.

Date of experience: February 22, 2021
Texas
1 review
0 helpful votes
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Return item response
February 23, 2021

I am so impressed with the quick response I received this morning for a returned item. The process was so simple with a few questions about the reason for return and BOOM my new shirt is on the way, It gets better they told me what to do with the shirt that didn't fit me and I loved their suggestion ( i wont tell you what it is until you have to return something :). Kudos to Andreea and Samuel that took care of me! I am a very happy customer!

Date of experience: February 22, 2021
West Virginia
1 review
0 helpful votes
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Great product!
February 22, 2021

I ordered a nezuko phone case (protective) from hackneydagger and it came out great and quality of case was better than expected. I will say it is a little pricey and wish there had been more of a description between the different types of cases. Also shipping bounced that price even higher but it was worth it.

Date of experience: February 21, 2021
Florida
2 reviews
0 helpful votes
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Loveing the quality
February 22, 2021

Recently I ordered Tshirts from TeePublic I actually found them on Facebook. After I saw the tshirts and the design of what they make.
I was thrilled so I immediately order some tshirts the prices were reasonable and the fabric is great. But i realize i had done something wrong. The tshirt i order was not my fiancee size. I sent an email out explaining to th them my situation. I had check my email. And they replied, telling me they understand the situation and told me to go had and donate or give to a friend's or family member.
And they would greatly send out the right size tshirt@ no charge who does that? You certainly couldn't go to some mall and do that. But recently again I had purchase two more tshirts for my friend and his wife who lived in CA. I asked my friend before i purchase the tshirts he told me xlarge an a LG for his wife. So once again I sent my friend a picture of the tshirt.he was happy that I got them. But he apologized he asked if I can asked where I got them if they would re do the sizes and he would send me the$$ to have them done again. I email TeePublic again I was so embarrassed about it because they have a chart showing the sizes of female and Male tshirt. But as I sent that email they were quick to send me an email the next morning. Saying we understand your situation with ours product. Please donate are give to someone are ware around your home we would gladly resend you the right sizes,@ no charge. I was so overwhelmed because you don't find a lot of companies that will go above and beyond to help customers with product that they have purchase. TeePublic thank you guy's I am completely satisfied with my tshirt &I look forward to continuing buying more tshirt in the coming months keep up the good work and I would definitely recommend anybody that wants to know where I got it from. Sincerely W. Stjulian

Date of experience: February 21, 2021
GB
1 review
0 helpful votes
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Outstanding
February 22, 2021

I received a very efficient service there is a great exchange process and they respond quickly to queries

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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My first order to TeePublic was for five tee shirts. Sorry to say I ordered the wrong size. Around 10:45am I contacted TeePublic with an exchange request. By 11:00am I received an answer. Then by 12:52 pm I had been contacted by George and Orlando. I was informed that my exchange was on the way. The best part was I was told to keep the tee shirts that I initially ordered. I promised to find homes for the original shirts.
What a great experience. Thank you so very much!

Date of experience: February 21, 2021
Arizona
1 review
0 helpful votes
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I honestly cannot say enough about the entire team at TeePublic. I had an issue with USPS not getting the items to my friend when USPS stated they had been delivered. Upon contacting TeePublic, I had communications with staff that were fabulous. They were going to send more items out immediately, but being that it was Saturday, I said let's wait a few more days, in case the mail carrier marked it as delivered but went home for the long president's day weekend instead. We all agreed but I was told if she didn't receive the items they would definitely resend. I emailed with approximately 6 team members, keeping the line of communication open regarding this matter, and everyone was an absolute delight. Once my friend received the original package, on Wednesday, she loved the t-shirts. The graphics were bright and wonderful, not washed out and janky looking. I will definitely purchase more items from TeePublic. Many thanks to the great team there!

Date of experience: February 19, 2021
Minnesota
1 review
0 helpful votes
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I've purchased multiple shirts as gifts this past year. First, the quality of the premium of shirts is excellent, everyone has loved them. One time I selected a dark print on a dark color shirt - the art didn't show up great. I contacted customer service and they promptly sent a new shirt! THEN, I've had two instances of sizing "issues" where the recipients needed smaller/larger sizes than I had ordered for them. Again, customer service got back to me promptly and happily exchanged the shirts - even letting me keep the wrongly sized one. I look forward to finding someone to give it to. Everyone I've spoken with has been kind and prompt and I will keep shopping with TeePublic for a long time!

Date of experience: February 19, 2021
Florida
1 review
1 helpful vote
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I recently received two t-shirts that I ordered for my children, and XS and a S. My kids are on the small side, and they're thin, but these shirts were just too small, particularly in the length. I was prepared to send them back for an exchange, but was then kindly told that I could keep the shirts and either donate or reuse them. I was so pleasantly surprised! And now my kids will have the correct sizing within a week or so too. Win/win!

Date of experience: February 19, 2021
Nevada
1 review
0 helpful votes
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Surprising
February 21, 2021

They were professional, kind, helpful and generous. This was a very surprising thing to come across it was definitely unexpected

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Great customer service
February 21, 2021

Great experience when dealing with TeePublic. They immediately dealt with a query on my order and very kindly arranged for another delivery no hassle. Very happy customer.

Date of experience: February 19, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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