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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Ohio
1 review
0 helpful votes
Follow Jarrett P.
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Ordered three shirts that my kids love but mine was brown instead of black. Not sure if it was misclick or picture or what but they sent a replacement shirt to make it right. Extremely happy and will buy again

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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The quality is great. I had an issue with one of the t-shirt. However, customer service was amazing in explaining and assuring my issue would be resolved. I highly recommend them.

Date of experience: July 15, 2021
Texas
1 review
0 helpful votes
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While browsing Youtube, I came across an amazing "Cage Fighter 2.0" shirt that one of my favorite youtubers was wearing. Knowing I just had to have it, i was luckily able to find it here online. I got one for My girlfriend and I, and while mines fit perfectly hers was a little on the small side. I contacted customer support via email requesting an exchange and by the next day they responded and were more than happy to help me get a better size for her. I was really impressed by the speed of their response, and how hassle free they made the experience! I am already looking for more shirts to buy! 10/10 would recommend for any special tees you may see.

Date of experience: July 14, 2021
Wisconsin
1 review
0 helpful votes
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Outstanding!
July 14, 2021

I have previously purchased from TeePublic & have always been happy with their product. However, my last order tops them all. One of the shirts I ordered was a surprise gift for a friend. She loved the shirt but I had underestimated the size. I contacted Customer Service to set up an exchange which was totally completed within an hour of my request. Not only that, I was told that I did not have to go thru the hassle of returning the shirt & there would be no additional charges. In this day & age, that's amazing! Thank you, TeePublic! I will definitely recommend you to others & be sending future orders your way. Great products & outstanding customer service!

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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WOW!
July 13, 2021

I purchased a shirt as gift and didn't realize that they run small.

When I sent an email to exchange it. The person that help me got back to me one, two, three and was so super helpful. The entire experience was great!

Date of experience: July 12, 2021
Texas
1 review
2 helpful votes
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Dean Ambrose "medium" pillow
July 13, 2021

The pillow is more like a small pillow. Even tho it says "medium" it's very small for a 40$ pillow. It's definitely not 18x18… (Do not buy the pillows). On top of that, the tracking number never updated until last night. This pillow was coming from Texas. They didn't help with anything! No customer service at all!

Date of experience: July 12, 2021
Alabama
1 review
0 helpful votes
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I contacted customer service about a delivery and they responded in a very timely manner. The problem was handled immediately in a friendly, professional manner. It was the easiest customer service interaction I think I've ever had. Plus, the tee shirt is made of quality material and fits well!

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Their customer service is outstanding.
July 13, 2021

I had a slight issue with t shirts I ordered (wrong size) and they quickly and efficiently took care of the issue-with no hassle or headache.
Exemplary to see especially when customer service is suffering these days.
Plus, the t shirts are a nice quality!
Thank you TeePublic.

Date of experience: July 12, 2021
Arizona
1 review
0 helpful votes
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Exceptional customer service!
July 12, 2021

I ordered 4 shirts and when they arrived, 2 were made on 1 type of brand shirt, 2 were made on another. 2 fit great, 2 were just too snug. I emailed them about how to exchange them for larger. Within a day I was responded to, within a week I had the replacement shirts. I must have gotten used to poor customer service on other sites, like ShirtPunch.com, where I would have a question about an order and it would take 3-4 days for a reply. TeePublic took care of my entire issues in less than a week and the shirts are awesome.

Date of experience: July 10, 2021
Pennsylvania
1 review
0 helpful votes
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Great Service
July 12, 2021

Original order was thought to be lost in mail. Customer service responses were timely and helpful. Order finally was delivered (was carrier's fault). Quality products at a fair price. Have purchased from TeePublic three times and have never been disappointed.

Date of experience: July 10, 2021
Michigan
1 review
0 helpful votes
Follow Mar M.
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Was not satisfied with first order - TeePublic quickly remedied the situation and I'm a very happy customer. I needed the shirts for a gift and they arrived very quickly. Will be ordering some more in near future. THANK YOU TEEPUBLIC!

Date of experience: July 10, 2021
GB
1 review
0 helpful votes
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Ordered a t-shirt, had an issue with the size (my fault) and had nothing but wonderful customer service support in sorting out a replacement. On the site now looking for another tee confident that Samuel and his team will look after me if I need their support. Thanks for a stress free shopping experience TeePublic!

Date of experience: July 10, 2021
France
1 review
0 helpful votes
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Great service
July 10, 2021

Great service as the T-Shirt I ordered didn't fit but I wrote to them because I wanted to make an exchange and within 5 minutes they had already answered me and they immediately sent me the right size back, communication was therefore very smooth, I can only recommand as they solved my problem so quickly

Date of experience: July 9, 2021
GB
1 review
0 helpful votes
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I loved my T-shirts when they arrived but I quickly realised I'd ordered the wrong size. I was blown away but the prompt response from TeePublic and not only are they going to exchange for a smaller size but I was told that I need t return the big ones but to pass them forward to a charity or friend. How awesome is that! I am a very happy customer and will 100% be buying from them again. Thanks so much x

Date of experience: July 7, 2021
Missouri
1 review
1 helpful vote
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I love supporting artist so after purchasing a t-shirt and receiving it quickly I was a little disappointed that it fit a little tight but no worries because within 10 minutes I requested an exchange and they reached out and got the new size sent out! Great customer service! Would highly recommend they want you to be satisfied!

Date of experience: July 7, 2021
Indiana
1 review
0 helpful votes
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Excellent and fast customer service. The communication was quick and easy to exchange the size of a shirt.

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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I ordered 2 shirts based on designs I had seen elsewhere and they had both the design and style of shirt I was looking for plus good pricing and reasonable priced shipping. Problem was that the shipper lost the package and I never received it, but at only 5 business days passed the original due date the re-shipped my order and I got it within a week! Amazing customer service and a good product means I'll be going back for more!

Date of experience: July 7, 2021
Texas
1 review
1 helpful vote
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Highly Recommend
July 7, 2021

In addition to the countless number of designs, ranging from Vintage to current themes the prices are very reasonable. And delivery times and service are top notch. No Jabroni's here.

Date of experience: July 6, 2021
New Jersey
1 review
1 helpful vote
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Great customer service.
July 7, 2021

I've been ordering all my shirts from Teepublic for the last few years. My most recent order had a shirt with a small hole in it. After a short and prompt email exchange, they are sending me a new shirt. I always value when there is minimal friction when dealing with customer service. They've now secured me as a loyal customer.

Date of experience: July 6, 2021
New York
1 review
0 helpful votes
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Highly recommended order from Teepublic, I ordered youth small t shirt for my daughter and unfortunately too small her, I emailed customer service and they response immediately, we be able to get exchange and they ask me to keep or donate the t shirt! I will definitely will order from them again! Great customer service!

Date of experience: July 5, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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