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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Australia
1 review
1 helpful vote
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Brilliant Company
November 11, 2021

Couldn't be any happier with this company, despite our order having issues. One shirt wasn't the correct size we thought it would be (our fault) and the other had a split in the print. Both got replaced free of charge in an extremely easy process and we couldn't be happier with the customer service. The shirts are amazing quality and the print/designs are as well. Absolutely love the shirts we ordered and will be ordering again for sure.

Date of experience: November 10, 2021
New Zealand
1 review
0 helpful votes
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I'm always a bit weary when buying things online, but have had a very cool experience with Teepublic. The products have always been great, but recently I got the size wrong on an order and the service I recieved when I needed an exchange was above and beyond.

Date of experience: November 10, 2021
GB
1 review
0 helpful votes
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Great service
November 11, 2021

Excellent products, amazing customer service. Orders quickly processed and very friendly and quick responses to queries

Date of experience: November 10, 2021
Michigan
1 review
0 helpful votes
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Thank you
November 11, 2021

I ordered the wrong size in a T-shirt for my granddaughter and ordered a small instead of a medium. I emailed them and they were so helpful! They sent out a new size medium and told me to keep it or give it to someone so I am going to pay it forward and give to our homeless friends in our city.

Date of experience: November 10, 2021
District of Columbia
1 review
0 helpful votes
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Perfection in every way.
November 11, 2021

Easy to order, quick to deliver and excellent customer service. In reply to my inquiry about returns/exchanges, I received a timely response and more than satisfactory assistance and solution to my problem.
This is my first time doing business with TeePublic and I am more than pleased with their products and their customer service. Spread the word to family and friends! 5 stars!

Date of experience: November 10, 2021
Nevada
1 review
0 helpful votes
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Awesome Quality
November 10, 2021

We had ordered a size too small and had no problems getting another size and we got to donate the one that did not fit, how wonderful is that! Great customer service, super impressed. I think the quality is GREAT and the shirts fit perfectly... GREAT QUALITY. THANK YOU!

Date of experience: November 9, 2021
Massachusetts
1 review
0 helpful votes
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I ordered the wrong size and customer service solved the problem with ease. I am pleased with the product and the service. I will recommend this company To my family and friends.

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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I ordered a shirt that should've fit because all sizes run the same right. Not in my case:-( I explained the situation in an email. Less than a day received a response. TeePublic is gonna ship me the same shirt with the different size requested WITHOUT ANY HASSLE. HOW COOL IS THAT?!?!?

I'm telling all my friends, family, neighbors and spreading the gospel of TeePublic about their kick-$#*! shirts and their rockin' customer service

Date of experience: November 8, 2021
Nebraska
1 review
0 helpful votes
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Missing sweatshirt
November 10, 2021

I have ordered from TeePublic in the past, and never had issues with quality even after multiple washes. I just ordered again, recently. When I received my order, you could tell my package had been opened and then resealed at the USPS mail distribution center. I immediately took a picture prior to opening due to knowing it was held there for 3 weeks and it was opened prior. When I opened it, two of a sweatshirts that I had ordered were in there (ones that most people may not be interested in) but 3rd one was not included. There was a little sack with the white glove stating it was made in China which obviously did not come from TeePublic since the artist are not in China. The sweatshirt that most people would be interested in was missing. I emailed TeePublic immediately and it was after hours, of course. They emailed me within 12 hours and didn't even request the pictures. Assured me they would make it right. Because my USPS local office holds these type of packages for 3 weeks plus, Teepublic not only sent me a replacement with no problems, they sent it priority overnight by FedEx skipping USPS! Teepublic is amazing and has a customer for life. Thank you again!

Date of experience: November 8, 2021
Florida
2 reviews
0 helpful votes
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I ordered several t-shirts in various sizes for a family event and was delighted with all of them. I finally found an online company that offers an amazing variety of graphics and other items. Their prices and sales are great. I give their customer service 5 stars ++ I was contacted via email from purchase to delivery and in between I had an issue (that was totally my fault) they handled it with such kindness, I will be a customer for life.

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Amazing Customer Service
November 9, 2021

I ordered a particular light sweatshirt to wear at a basketball tournament. I ordered a size that just ended up not fitting right. When I contacted tee public for a return for a different size, they made sure I got a new size and let me keep the existing sweatshirt. I'm sure i'll be able to find someone who can wear the smaller size, but it was just so nice not to have to worry about sending the first one back and risk not getting the new one in time for the tournament. Will definitely order from here again due to the great service.

Date of experience: November 8, 2021
Nevada
1 review
0 helpful votes
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I am not a big review writer but I had to on this one. My husband and I ordered a couple shirts for a Halloween party and it was starting to look like they wouldn't arrive in time. I emailed customer service, nervously, as there was no phone number for the company and the representative was extremely helpful. She even FOLLOWED UP a few days later to make sure everything was okay. Ummm that never happens in the retail world. Nobody cares once they get your money. These guys do! Thank you and I'll be ordering more in the future!

Date of experience: November 8, 2021
Vermont
1 review
0 helpful votes
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Great customer service
November 9, 2021

This company was personal and helped me quickly fix a sizing issue with no problem whatsoever. I will most definitely be recommending and using TeePublic in the future!

Date of experience: November 8, 2021
Maryland
1 review
1 helpful vote
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Great products and outstanding customer service!
November 8, 2021

I've ordered from teepublic in the past and have always been satisfied with their quality. This year a couple of my shirts looked a little smaller than I expected so I reached out to customer service. They responded quickly snd said they processed the exchange for a larger size AND I could go ahead and keep the original items without sending them back! Above and beyond! Greatest customer service!

Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Ordered tee shirt in wrong size and asked for exchange. Customer service gor right back to me and offered replacement in correct size as well as letting me keep the original which I will gift to another friend or charity... what a fantastic service and company. Would definitely recommend. Grat designs and choice too

Date of experience: November 6, 2021
Australia
1 review
0 helpful votes
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Made my Day
November 7, 2021

Needed a special T-shirt made. Was very excited when it arrived, very quick delivery and great quality.

Date of experience: November 6, 2021
Michigan
1 review
0 helpful votes
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Customer service
November 7, 2021

The size and quality of the shirts ate great. Print on the tee shirt faded after one wash. Contacted customer service and they fixed the problem right away. Multiple customer service people worked with me, very fast response to email. Great customer service i have full confidence to buy shirts again in the future.

Date of experience: November 6, 2021
New York
1 review
0 helpful votes
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Amazing customer service and very comfy hoodies
November 7, 2021

This is my first time ordering from TeePublic so I didn't really know the sizing yet or what to expect. The website had some very helpful pictures of models in different height and weight ranges that helped, but I still ended up ordering sizes that were too small for some of my family members. I messed up on 2 hoodies, and 4 kids t-shirts. I was dreading the exchange process as online ordering can be very hit or miss depending on the company, and TeePublic clothing is custom printed to your order size after they receive the order. They don't have a warehouse of these things sitting around with the custom graphic that you choose in a different size. They have to reprint these items again to fulfill the exchange. Due to this, I wasn't even sure if I could exchange them and what the cost was going to be. I contacted customer services anyways and filled out an exchange form to see if they could help.

They went above and beyond my expectations. I received a reply within 1 day from when I submitted my exchange request. They immediately put in another order for me with the correct sizes so I could get them ASAP, without waiting to receive the clothing back from me. I really appreciate this as there are shipping issues every where and I want to make sure I have these items ready for the holidays. What put it over the top for me was that TeePublic did not asked me to send back the hoodies and shirts, and they let me keep them for donation. Now THAT is how you do customer service.

Due to this experience, I will be ordering from them again in the future and will recommend them to everyone. They do have really comfy hoodies and t-shirts, especially for kids. See the pictures for a sample of some of the super cute things I ordered.

+3
Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
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Nothing but good words for TeePublic. I have ordered a t-shirt with a bright pink color logo but when I received it, the logo was very pale on the shirt. So I write to the customer service, where everyone was very kind to me btw, and in 2 days, everything was settled. A new shirt is on the way, and I can keep the other one, and no extra money was ask from me. I recommend TeePublic without hesitation. :)

Date of experience: November 5, 2021
Massachusetts
1 review
0 helpful votes
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Good stuff, helpful service
November 7, 2021

I've bought a ton from them. Good size range, and I love that they sell v necks. Customer service is helpful if you need to exchange or make a change.

Date of experience: November 5, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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