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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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GB
1 review
0 helpful votes
Follow Matt F.
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I only write reviews when specifically asked and when I feel strongly (either positive or negative) about the service that has been provided.
Teepublic have some of the best designs available, there are so many designs I would like to purchase.
I ordered three t-shirts which looked fantastic on the website. When they arrived I was very disappointed with the quality, I just didn't feel they represented the images on the site and felt quite disappointed. I contacted Teepublic and raised the issue with them. I was asked to provide photos and quickly received a reply agreeing that the quality was not up to scratch and an explaination why. It was agreed that a replacement would be sent for one t-shirt and I could choose two other designs to replace the other two t-shirts where suitable replacements could not be sent.
I believe in credit where credit is due - Teepublic have provided me wtih a fantastic service and as I feel so strongly about it I am happy to write this positive review.
The service provided by Teepubic has given me the confidence to purchase from them again in the future.

Date of experience: November 13, 2021
New York
2 reviews
0 helpful votes
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I've been a customer for years, their shirts are always made of quality material that stands up well. My last order included 8 shirts (only 3 were presents to other people, 5 were for me!) and one of the shirts had a very off-center and crooked print. I contacted customer service with pictures and within 24 hours they ordered a new one for me and sent it out! Their customer service is top-notch, if there's an issue they fix it without making you feel like you did something wrong. Customer for life!

Date of experience: November 12, 2021
Utah
1 review
0 helpful votes
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Great Customer Service
November 14, 2021

We got our order right away and one of our t-shirts was too big. They were so quick to respond about an exchange and made it so easy! We are very happy!

Date of experience: November 12, 2021
GB
1 review
0 helpful votes
Follow lilina l.
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Along with the convenience of online shopping, comes the inconvenience of what to do when you need to return items. Not with TeePublic. Their customer service is by far the best I have ever had. I predered three tees for a gift and got the sizing very wrong! The qualaity of the tees was impeccible so I wanted to exchange rather than refund and TeePublic made this so easy, with instant personalised responses and speedy replacements sent my way.
Shop here with confidence, you will certainly not be disappointed with their range, quality or personalised appraoach to customer service.

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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Super helpful
November 14, 2021

Great, friendly, easy to use customer service. They take the time to get it right, and go above and beyond. As a seller and buyer, TEEPUBLIC has been tremendous over the past few years. Keep it up!

Date of experience: November 12, 2021
Massachusetts
1 review
0 helpful votes
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Tee shirt snob
November 12, 2021

Hey guys, i buy high quality clothes, to be honest, i only tryed tee public for a brandon t shirt. I take a medium
This shirt runs a little body hugging, unike most mediums, the chest shows wonderful fit, i need to lose about
10 lbs anyway. A large would have been fine, but im not exchanging it. Gives me incentive, so, if you guys
Dont want a tighter medium, you can buy large, dont worry it wont fit like a tent.im 68 yrs, most think im 40s. Guess studying heath nurtrition for yrs has helped.im in pr biz for vitamin doctors, i love tee shirts.
These are high quality. Good luck

Date of experience: November 12, 2021
Massachusetts
1 review
0 helpful votes
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Great company
November 12, 2021

I errorneously ordered the wrong size on a tee shirt. When I went back to the company to ask if I could exchange the shirt customer service could not have been kinder. They are sending me the correct shirt and suggested I look to donate the shirt I ordered in error. I did that today sending the shirt to a young girl in Flushing, NY. I will be getting a shirt that I should have ordered and everyone is happy. Thank you TeePublic

Date of experience: November 12, 2021
Georgia
1 review
0 helpful votes
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Great service
November 12, 2021

This company is awesome! U do have to reach them by email only because they don't have a phone but they get right back with u on the email! The quality of the teeshirts I ordered and the sweatshirt was great! The emblem was awesome! I would definitely order from this company again!

Date of experience: November 12, 2021
Missouri
1 review
0 helpful votes
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Adoption shirt
November 12, 2021

I ordered a toddler's shirt for an adoption party that was coming up in a month. I looked at the size chart, which showed another child wearing the different sizes of shirts from which to choose (which I thought was a fantastic idea), so I chose the one I thought would fit correctly. I ordered the size I believed that would work, and received the shirt within 2 weeks (maybe less), which was great! However, when I looked at the shirt (which, by the way, was great -- the colors were wonderful and the lettering was perfect!), it was somewhat smaller than I thought it would be. Ugh. So I attempted to email back on the website my problem, but couldn't get my order number to work after several tries. I then tried another place on the website that allowed me to contact TeePublic about my problem (and how I would go about getting a replacement/exchange for the cute t-shirt I wanted). I emailed two days in a row, because I didn't get a response the next day, but the second time I attempted to contact TeePublic, I received a response right away, with Adam saying he'd already started another shirt order to be made in the bigger size I needed, and would be sent very soon, and even better, said that I didn't have to bother to return the first shirt, but instead to reuse it or donate it, which I will! I thought that was a great "show" of integrity, even though I ordered the wrong size in the first place and won't even have to pay for the second. Great job, TeePublic! I will definitely order more shirts when the need arises!

Date of experience: November 12, 2021
Florida
1 review
0 helpful votes
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Stellar Customer Service!
November 12, 2021

I had a question about t-shirt fabric content before ordering so I sent an inquiry. You know how that goes... typically you can expect to wait a few days for a reply (IF you get one at all)! Less than 12 hours later, I find myself blown away by the level of customer service and what feels like a genuine desire to gain my business & trust. NOW to place my first order! It's hard to resist these prices!

Date of experience: November 12, 2021
Illinois
1 review
0 helpful votes
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Great quality and service
November 12, 2021

I have purchased from this site multiple times and have enjoyed receiving great product. When I bought the wrong size shirt for my son, they replaced it for me right away. I recommend using Teepublic!

Date of experience: November 12, 2021
Canada
1 review
0 helpful votes
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Great customer service!
November 12, 2021

I ordered 2 medium hoodies for my granddaughter for Christmas that ended up being much larger then expected, much too large for her. When I enquired into returning them TeePublic offered replacement hoodies in a smaller size at no charge. And told me it wasn't necessary to return the larger hoodies. I love their products and have ordered from them before with great results.

Date of experience: November 11, 2021
New York
1 review
1 helpful vote
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Amazing customer service
November 12, 2021

I ordered three shirts after ordering one and being happy with the product. One of the shirts from this order had the same color writing than the shirt so you couldn't see it at all. I wrote them letting them know if I could exchange it cus the writing made the shirt actually, and they responded super quickly! They let me pick a new color shirt and let me keep the one from the first order! They were super nice and understanding, outstanding customer service and products, I will definitely keep telling people about it and shopping from here. Thank you

Date of experience: November 11, 2021
Indiana
1 review
0 helpful votes
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Great Customer Service
November 12, 2021

I ordered the shirt and it had a minor tear in the back. I emailed customer service and they responded within 24 hours of my initial email. They sent me a new shirt for no additional cost. They could not have been quicker or more friendly. Shout-out Caroline - you rock!

Date of experience: November 11, 2021
Ohio
1 review
0 helpful votes
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I ordered two hoodies and even though it was my own error that caused them to not fit correctly, the staff at TeePublic were kind and professional and handled getting new shirts out to me right away. They were quick to respond and helpful. I already liked their products but this cements me as a customer.

Date of experience: November 11, 2021
Texas
1 review
0 helpful votes
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Made my first purchase, 4 t-shirts 2 weeks ago. Took about a week and a half for shipping - no big deal. 1 shirt was sized incorrectly, emailed customer service and they handled the issue promptly. The shirts are great, quality is great and the designs are great. Best of all the prices are perfect and once you sign up they have fantastic sales nearly every week which make the prices even better. I'll definitely be a repeat customer.

Date of experience: November 11, 2021
California
1 review
0 helpful votes
Follow Cindy G.
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I ordered and received two mens' tees, them discovered I had ordered the wrong size. I didn't have my account number or order number, so i emailed TeePublic on the off chance they could somehow find my order and help me make an exchange. I received a reply the next day letting me know they had already processed a new order with the correct sizes. They told me not to send the original tees back, but to keep them or donate them to someone else. I was amazed at their response! I should also add that their products are of high quality and they have a huge selection. They've earned all my tee shirt business from here on!

Date of experience: November 11, 2021
Connecticut
1 review
0 helpful votes
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Customer service is great- I received a faulty t-shirt where the printed graphic was not centered and they were quick to apologize and send me a replacement shirt. I love how there are so many fun designs and it's easy to search designs you want (for example- I've been looking for mostly Disney parks related graphics). The colors within the printed graphics do fade a bit even after just one wash so keep that in mind.

Date of experience: November 11, 2021
New Hampshire
1 review
4 helpful votes
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I ordered a beautiful shirt, which unfortunately didn't fit quite as well as I'd hoped. I inquired about exchanging it for a different style and not only did they fulfill my request for a new shirt pretty quickly, but they let me keep the original tee to re-gift or donate! This was a nice surprise; I was expecting a shipping label to return it. I will definitely order from this TeePublic again! (And I love that they support indie artists/designers!)

Date of experience: November 11, 2021
California
1 review
0 helpful votes
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Excellent Customer Care!
November 12, 2021

I purchased a really cool sweatshirt with the name of the band from Diary Of A Wimpy kid, Loded Diper. I couldn't find it anywhere else so I was excited they made it. It came very quickly, but was a little smaller than I expected. I E-mailed them to let them know I would like to exchange it for a larger size and they got back to me right away. They were very apologetic that that one didn't work out and sent me out a bigger size that same day, no charge to me at all. They also said keep the other one and please donate or give it to someone else. Wow, customer service like this is SO rare these days. I really appreciate their help and kindness. The sweatshirt is also thick, unique and has high quality graphics. I will shop with them again and support a company going above and beyond to be top notch with customer satisfaction.

Date of experience: November 11, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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