TeePublicReviews 2,325

I ordered 2 shirts and one was very poor quality and turned out sizing did not work. You cannot talk to anyone in customer service, so I started a live"chat" that ended mid conversation. I then went the e mail route. I got a reply next day requesting a photo of the shirt when all I wanted was to exchange it. There was no way to know if they got my email, as it did not show in my Sent mail. They are sending a new shirt and said to keep the one I got. It will be donated. Turns out that after I washed the second shirt it came out mishapen and the sewn in label somehow stuck to the front of the shirt and left a sticky residue that is very visible. Sorry, but I won't be back.

I have ordered from them before and liked the products I got. I ordered again recently and my package said it was delivered, but never was. I contacted customer service, not expecting much since it wasn't their fault really, but the delivery service. They got back with me within a few hours and after verifying some information with me shipped out a new order within 2 days. Wow! I was so impressed with how kind and helpful they were. Definitely recommend TeePublic!

Omg I cannot tell you the amazing customer service I received from TeePublic! I ordered three shirts for my daughter for the holidays and two didn't get delivered. Within hours of sending my inquiry I was promised two new shirts be shipped, free of charge. They e since been shipped and I cannot wait to get them. The one I have already recieved is exceptional quality. I have recommended TeePublic to everyone I know looking for unique apparel and accessories. Again, highly recommended! Outstanding customer service!

TeePublic is awesome they made sure I received my order and when It seemed to be larger than I expected they sent me new ones right away They don't mess around when it comes to making you HapPy.
Thank You,
Bruce K

I have purchased tees and mugs and stickers and notebooks for myself and as gifts, thousands of designs or you can make your own and get a few bucks back when people choose your design. Great customer service they will always work with you to get an issue solved and usually to your advantage. I highly recommend them, they do what they do excellently

I have purchased over 40 tee shirts on this site. Always happy with the results.
Even when I had a problem with a tee I ordered they emailed me right away and fixed the
Problem. I will continue ordering from them.

TeePublic is a wonderful company, with original, quality products, and amazing customer service!. I bought a shirt, for my daughter's birthday, that I was not able to find anywhere else. The quality was amazing and she LOVED it! I accidentally ordered a size too small, so when I requested an exchange, TeePublic's customer service reps, were quick to reply, and so very helpful. Not only did they get the correct size, shipped out to me, in record time, they also covered the cost of shipping, of the new shirt, and told me not to worry, about sending the original T-shirt back, but rather keep it, donate it, re-gift it, or whatever else, I wanted to do with it. What a sweet surprise! I will most definitely be purchasing from this company, again!
Thanks for everything, TeePublic!
Julie

This place is great I will definitely order another shirt from them they sent me out the right size t-shirt with no problems

Apparently I ordered an adult size medium sweatshirt rather than a Kid's for my grandson's birthday. The design on front was perfect, nice quality sweatshirt but would be huge on my soon to be 9 year old grandson. I immediately sent TeePublic an email and heard back the next morning (Saturday). They were sending me a Kid's sweatshirt, no charge, and said no need to send the other back. Just said to donate it if I couldn't use it. I will definitely donate it and hopefully keep someone a little warmer.

This was the only place we could find a certain special forces T-shirt. We had to exchange it and the customer service was fantastic and they even let us donate the one that didn't fit. Truly amazing. Will definitely order from here again.

We ordered a lady's small for our grandson but it seems ladies are really small and our grandson, at 10, is very big. We wrote them and asked if we could return it for the larger size. They responded that we could exchange it no problem. We asked where to send the small one and they told us just to keep it and the new one was on the way. How great is that at a time when a lot of customer service is just a screen to block you from getting anywhere. Love this company!

I have ordered repeatedly from this company for a few reasons. They have a unique and wide range of popular products and designs that I really like, ordering from TeePublic supports independent artists, and customer service is personal and committed to making customers happy. TeePublic stands behind its products if you have any issues. The only difficulty you're likely to experience is trying to choose between so many cool things on the site!

I ordered three shirts for my boys. When I received them, I noticed one was too small. I contacted customer service to do a return and they promptly got back to me. They let me keep the shirt I was going to send back, and sent me the bigger size for free! Outstanding service and I will be purchasing from them again.

I loved the product quality and delivery service. When I found that the size was too small, Teepublic, was easy to connect with and they resolved my issue immediately. Thank you so much. I will be ordering again soon.

Ordered a size 2x t-shirt for my wife, who is a woman's size 10-12. Shirt arrived yesterday and it's so small it would not fit my 10-year-old child. Save your money and take your business elsewhere - unless you're the size of a Barbie doll.

This is my second year ordering from TeePublic. The gifts I got last year were such huge hits, I found myself instantly coming back to their site this year for their unique designs. Finding an awesome piece of art that you know someone will love is a great feeling. Last year I got my hubby and my brother a "Omar" shirt, which they both loved. Fans of the show "The Wire" will understand. And this year I'm ordering a t shirt for my dad with a "Archie Bunker's Place" logo on it. Fans of "All In The Family" will get that one. Seriously, you can find something for anyone!
My experience with customer service has been top notch as well. I had placed an order for a number of items, but then decided the next day to add another item. Because the first order had already been processed (wow that's fast!), my additional item couldn't be added. I emailed customer service and got a response back within minutes, telling me to send them along the order number of my additional item and they would refund the shipping cost. As I am ordering from Newfoundland, Canada, that was a huge deal! Thank you TeePublic!

It's not often that you see a company go far and beyond to make the customer happy. I ordered some T-shirts that were not only hilarious by design but affordable and good quality. I would recommend checking out TeePublic website for great Christmas gift ideas.

Bought 2 tshirts, both were lovely but 1 too small. Emailed the company and got a response the same day and the tshirt was exchanged with no fuss. Will definitely be using again!

I emailed the company to arrange an exchange for a different size... I was expecting an argument or a tough process to exchange.
It was a simple email to the Company... and the tshirt was exchanged at no further cost to myself in time or money. A lovely email explaining what was happening too, in 24 hours from my original email.
Great designs, easy to order from and wonderful customer service in a world that has gone pretty bonkers. Much love Teepublic!