TeePublicReviews 2,325

I ordered several shirts ($150 worth) about 10 days ago. Shipping said it would take 10-23 days, which was fine. THEN I got an email saying shipping would be delayed. Well I needed these shirts a month later from my order date, so I couldn't afford any more time for delayed shipping. I figured it hasn't been shipped, I'll just cancel. I have emailed customer service TWICE. They say they respond within 48 hours, BULL CRAP. It has been 5 days since my first email. THERE IS NO CUSTOMER SERVICE NUMBER! I am going to resort to calling my credit card to cancel but this company is wrong on so many levels. I am livid. PLEASE READ THE REVIEWS BEFORE USING THIS COMPANY.

I ordered two t-shirts for myself and one for my 12 yo daughter. My t-shirts were exactly as described and of good quality. Nothing wrong with my daughter's tee either except that 'Small' really was 'X-tra Small'. TeePublic offered to exchange it and shipped a size 'Medium' for free! THAT'S customer service! Thanks! I'll be happy to buy from TeePublic again.
P.S. Shipping will probably be faster once the corona pandemic is over ;)

Order placed on 4/30/2020. They took their money out of my bank account on 5/1/2020. Their ad stated, "items would ship within 5-15 days of payment processing". When I emailed them on 5/21/2020, they stated the order just went to "production". Today is 6/5/2020, and still NO T-shirts for my granddaughter! I fully understand that Covid 19 has slowed alot of businesses down, BUT, this is LUDICROUS! I will NEVER order from them again!

Placed an order for some stickers and t-shirts. Received the stickers very quickly; the t-shirts, not so much. However, I reached out to Customer Service and received a reply quickly that was useful and informative. Subsequent contact with Customer Service was exceptional and when the product arrived, I was pleased with the quality and value. Special shout-out to Ian on the Customer Service team for his help through the entire process.

I order a tshirt and tote bag for a 40th birthday gift from this company on 5/19/2020 I received the tote bag but never received the Tshirt due to shipping delays. I also noticed that the original Tshirt was changed to something that I didn't even originally order and the artist was also changed without getting my approval first. I've reached out to this company several time but never received a response. I'm gonna request a refund thru Pay Pal due to not receiving the merchandise and hopefully my issues will be resolved...

It's been 3 weeks and I wrote an email because my items have not shipped. I wish I would have read the reviews on here prior to purchasing from this website because it's the same exact excuse as a few reviews down. So it's quite clear they use identical excuses. They wanted me to reconfirm my address and there was absolutely nothing wrong with the address. I wrote them an email almost a week ago because there was no status on my tracking number with ups and they just got back to me today. I Write a response email within a half an hour and of course they don't respond at all. So who knows if they actually read my email because I want them to overnight my stuff for the three-week waiting period already with no status whatsoever. Is this some type of business where there's one or two people in a garage or a basement somewhere just printing out t-shirts and they get that overwhelmed that they can't get to it and they just make up an excuse like the address was messed up? I guarantee they enter typos in the email after you email them looking for your stuff and blame it on you. You got to wake up a little earlier in the morning to try and full me with that childish finger-pointing excuse. Who the hell messes their address up that often? Seriously. And why not just be honest with people and tell them you're backed up and it's taking a long time instead of saying the same exact excuse as I read just a few reviews underneath mine. I'm sure if I kept scrolling I would see the same excuse used over and over and over again. Just be honest, people will feel a lot more confident and a lot better with you just coming right out and saying it instead of lying and coming up with the same excuse all the time. It's childish, it's unprofessional, it's cowardly, and it's not how you run a business. So please don't even respond to my review I'm writing right now because I already know what you're going to say because whoever deals with the public relations/customer service end of it is program to spit out questions and answers like a robot. So please do not even waste your time. Just send people stuff out. That's all they ask. It is not that hard. And if it is that difficult for this company to promise things that they can't follow through on, maybe you need to hire another person to make sure you execute those promises and stop being cheap. This is ridiculous and there's no excuse for it.

Order took weeks before it was shipped. It took 8 days for them to respond to my order status request and then the response was basically things are delayed and they don't know when things will ship. This would not be a problem if they didn't tell you that the items ship in 48 hours and that they answer questions and concerns in one business day. I don't think that they know what they are doing. When my order finally shipped to me it only had 2 of the 3 items in the order. Their email to me said that my entire order was in one shipment and then it said that it had arrived. There was only 2 items in the shipment and the packing slip shows 2 items but I ordered and paid for 3 items. All contact from Teepublic has shown 3 items. I've been trying to get a response or something from them for 3 days and nothing but advertising emails. Save yourself the trouble and use any other company to do business with.

I have ordered from them in the past. Shipping WAS quick. The print quality is never great, but the designs are so cool that I decided to use them again for my fiance's birthday. I ordered several shirts from them almost a month before I meede them. Shipping promised 10 days, which would have left me weeks to leisurely wrap these babies for his birthday. His birthday is now in 2 days. No one from. This company has responded to my email. The funniest part is they threaten you with being put at the back of their line of customer problems if you dare to email them twice about the same order. BUT THEY NEVER RESPOND TO YOUR FIRST EMAIL! The tracking number is useless and shows that they haven't even bothered to print the freaking shirts in the last month they had to do so. It is lame enough to be stuck at home in quarantine to be trying to make his birthday special. Now these guys just can't be bothered to make the shirts, to ship them, or even to answer my email about where the heck they are! This is such a bummer. I would recommend you buy your shirts elsewhere. They can't even be bothered to update me on my order. Or maybe they are keeping my money and never sending it. Who knows? I don't because they won't bother to communicate with a formerly loyal customer

Just received the shirt I ordered as a gift. I went two sizes larger and ordered an XL (for a Medium sized woman), as was recommended. What came was a shirt that was too small for even my slim 11 year old and completely inappropriate sizing for an adult. There's no stretch in the material and it feels very cheaply made. I'm hoping I can salvage something from it, but it's most likely a lost cause. What a disappointing waste of money.

I ordered a tee shirt on 5/20/20 and I never got a confirmation number, although they charged me $28.68 on my Master card that day. I have tried to reach them four times (emails) and all I get is a generated response. There is no phone number and no live chats (although they show on the web site that there is.) I will never order from them again and will pursue legal action for the principal of this. I wish I would have read these reviews before I ordered. Why are they still in business? I've never seen anything like this!