TeePublicReviews 2,325

I don't want to get my hopes up that my buddy will get the shirts I ordered him but my order supposedly shipped after about a month after being ordered. They sent me a tracking number saying that they had been shipped. Well that was on June 13th. As of today, 4 days later after checking the tracking number it just says that the USPS hasn't even received the item to ship yet. They were just sent the pre-shipment info. I'm starting to feel like this is a silly joke. Since posting my original review on June 11th I ordered products off of 2 other websites, they were shipped, and as of today I've received both. I don't see how Covid-19 can be a valid excuse for not shipping something for over a month and counting.

I am done with TeePublic. A mask order was to take 2 weeks. 3.5 weeks later I email to check status of order. The style I ordered is no longer purchasable... hmmm. 10 days later I get a canned response with the shipping status attached. Now here's the best part... my order was missing a mask. Unbelievable. Trust me, I get the whole COVID thing on shipping etc, but so many other companies have actually exceeded my COVID expectations. I'm guessing TeePublic is a Ma & Pa outfit based out of someone's garage... it's the only explanation that makes sense. FYI... the mask quality is laughable.

I ordered a shirt on May 15th and was pumped for it as it was a shirt that was goin going to be great for an event I'm heading to this weekend(June 20th). We are now here on June 17th and it has not shipped, as they said the artist had finished/paid and a UPS code was created.

I've contacted TeePublic twice with no response. I completely understand that with difficult times like this that things may take a bit longer, but over a month is not acceptable. Hoping that they can improve both their manufacturing and shipping methods. They also may be understaffed and attempting to overproduce while overpromising. The goal should be putting out product and communicating with customers to ensure that those customers return-it will not be hard for me to do that.

You can read the original below. I finally did get my shirts, the quality of the shirt itself is awesome and they are probably the most comfortable that I own, the printing and art turned out great as well. The people that run their customer service are great, but Ilthe system they use and timeliness of response leave a lot to be desired. All in all, I will probably give it another try once COVID is settled and maybe those problems will be solved.

Ordered shirts from the website 3 months ago, everything went as planned until they "shipped" my shirt. At this point it has been well over 20 days and I have nothing, and since they use the cheapest shipping option, there is no help from either USPS or UPS. They have also not responded to an email inquiry for over a week now. I have a feeling that I will not be seeing my money or my shirts at any point. I would strongly recommend finding a local custom printer and supporting them rather than trusting this company that seems to have a reputation (as far as I've seen on the web) of failing to deliver and disregarding their customers.

I ordered a custom sticker at a time that they are not customizing. First time on the website, I was not sure why it wouldn't let me customize it. I emailed customer service at TeePublic and they walked me though how to swap the product out for a new sticker and were so kind and helpful! It was the easiest thing. They responded so quick! Great products and great customer service!

I purchased a t-shirt for my daughter's birthday (June Girl), and I had contacted TeePublic that I hadn't received it yet, and they said their records said I had received it. So I checked the parcel box at my apartment and notified them that I had received it. However, on the day of my daughter's birthday, she opened all her presents and the t-shirt wasn't in that package--it was something I had ordered for myself. It was totally my mistake, but I reached out to TeePublic and explained what had happened never expecting what they did next: sent me a new order free of charge! So unexpected and so kind! They take "customer service" seriously. I highly recommend them, and they have such cool unique items, too!

I am pleasantly pleased by TeePublic. It is so awesome to rep your favorite movie/show/game/etc (especially if it is no longer poppin in the mainstream i. E. KND, TotallySpies, etc.). The team is so understanding and happy to help when/if an altercation occurs. Not too mention all the talented 'amateur' artists out there getting to share their work. I definitely recommend, giving it a shot. You might be pleasantly pleased as well.