TeamBuy.ca

They are SCAM! I've bought a product from them but never get it! Emailed them to ask and got an extremely ridiculous reply

** We did not get a resolution from the merchant.

Please be advised that as of Friday, August 29,2014, however, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29,2014 and issue any refunds/credits related to purchases on or before August 29,2014. So we cannot give a refund or credit for this purchase.

Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business.

We appreciate your prior support and looking forward to continued support through this important process.**

Never use this company AGAIN!

Please be aware, it seems Team buy is going bankrupted soon, they are fraudding merchants & customers. They stopped paying customers since early summer, a lot of sales done with them wont be honored by merchant anymore

Wake up people! Stop being scam by Dealfind/Teambuy. After wasting over 2 years of time dealing with this company, I finally give up my hope that one day I could get back what I paid for. 2 years ago I brought 2 vouchers for Car Detailing Service in Calgary. After many attempts trying to use my vouchers, I was not successful to book my appointment to get it. The Car detailing company keep telling me they cannot book me in due to the high volume of customers they are experiencing, and request that I call back later. Since my vouchers says it never expires, I was hoping that maybe if I call back later, I will be able to use it. So I keep trying every 3 months, until the last time I try, the company is no longer in business. I complaint to Dealfind that I paid Dealfind the money for the voucher, and since the company went out of business, I should get my money back. Dealfind said because the vouchers was passed 240 days, I cannot get refund or dealfind credit. This is totally a scam because I paid dealfind the money, and the vouchers that they issue say it never expire. Now they refuse to honor any kind of customer service towards their product. Ever since then, I stop buying any Dealfind vouchers, because I know they are a scam.

On Jan 2014, I found a good deal on Teambuy, without knowing this company is related to Dealfind. I got this House cleaning service vouchers, but again, the company is also over booked and get not book me in for the next six months. The company told me to call back later. Since I had the bad experience before, I quickly called Teambuy and try to get my refund. Since I was able to do it before the 240 days this time, I got a money credit. But now that I know they are related to Dealfind, I was so careful in choose what to buy. I try to buy vouchers that are with big company, so they don't go out of business.

About 1 month ago I found this deal for Junk removal service, so I used the money credit to just try to use up my money credit. I waited until the deal close so I can call to make the appointment, and the Junk Removal company say they do not do service in Calgary, only in other cities in Canada. WTF! Then why would Teambuy post an ad to sell this vouchers in Calgary? I immediately fail a complaint to Teambuy, and their responds is:

Dear Valued Customer, Please be advised that as of Friday, August 29,2014, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29,2014 and issue any refunds related to purchases on or before August 29,2014. Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business. We appreciate your prior support and looking forward to continued support through this important process.

Sincerely, Kind regards,

Teambuy Customer Experience Team

So basically they once again sold product that they knowingly know customer would not be able to book for service, and refuse to honor the refund policy. I think it's amazing Dealfind/Teambuy are still in business. There's no question that that is unfounded and unethical business practice. There's a reason why so many people like me would spend our time writing complaints about Dealfind because of its subpar customer service, defective products, oversold services, missing deliveries and an inflexible refund policy. I have shop many things online using ebay, Groupon, priceline, and many others, and I never had issues with them. I don't know how many complaints need to be posted by their customer before Dealfind/Teambuy go out of business. I just hope enough people read this so they can stop throwing their money down the drain. I have lost over $200 and endless hours flighting with Dealfind/Teambuy, trying to get a responds, or an answer, but no luck.

I ordered Reebok workout shirts in July. I waited until 2 weeks after the scheduled delivery date in August to contact Teambuy and was told there were problems with the supplier and they would have to refund my money. Then a few days later I got an email mentioning the restructuring and their inability to process refunds after August 29th. What a scam! They should not be allowed to continue to advertise their products.

This site has made ordering on line something I will not do in the future. A week ago I was told I was getting a full refund for two items I paid for and did not receive. Over the weekend someone emailed me and said I will not be getting my money something to do with restructuring. NOT MY PROBLEM $#*!S. This the second time ordering from them and the first time I did not receive one item out of three. I AM OWED 39 DOLLARS AND THIS IS STEALING. I will tell everyone I know not to use this site my money is important to me and one item was a xmas gift thanks team buy for nothing $#*!S

NOTHING BUT THEIFS. SIGNED ONE PI
SSED OFF CUSTOMER TERESA

Ordered boot trees and have received NOTHING. This is the worst online shopping site, their customer service is a blanket email statement saying they won't give refunds.
DO NOT EVER USE THIS SERVICE.

Ordered jewelry in July 2014 still have not received it, made several inquires, there
Customer service is terrible, no refund, nothing, I wasted my money.

DONT buy anything from Team buy they are a ripoff
Bought some jewelry for my wife never get the purchase after 2 months and never got my money back after several attempts there customer service sucks

WARNING - TEAMBUY/DEALFIND SCAM ARTISTS.
I received a call directly from one of their suppliers asking if I had ever received their item. I stated NO - they were NOT surprised. The direct supplier then advised me that they had stopped shipping all ordered received from Teambuy/Dealfind over 5 months ago due to not being paid. Yet Teambuy still continues to list their product - take peoples money and never pays their suppliers. No wonder the vendors are NOT ACCEPTING our vouchers - they are not getting paid!

Am a merchant and cannot get paid. I feel bad for the customers who bought because I cannot mail the product out if I am not going to get paid. Have sent many e-mails to which they do not respond. Worst company I have ever done business with...

I had some horrible experiences with Dealfind. The worst one, was when I bought several orders of Chinese Lanterns and they came from China and were ripped. I went thru the channels and filled out a report and was told someone would get back w/me in 2 days. It didn't happen I sent several reminders and finally someone emailed and asked for photos. I sent them within 24 hours. Even after I sent many follow up requests to get back in touch, months went buy and they never returned my emails and never resolved it. Teambuy bought Dealfind and I took it up w/teambuy and after talking to a supervisor they did resend them and they were fine. But recently I tried to use several vouchers I bought from them. They had 'no expiration date' on them. I called the restaurant several times since I bought them a couple years ago and they said not to worry there is no expiration date. So when I went in with my family today, the company said they have new management, so they won't honor them!? Teambuy said because I waited more than 240 days they won't do anything for me?! When I mentioned refunding part of it, out of good faith, or for customer retention, the customer service supervisor simply said coldly, " I know what card you're playing, and it won't work. Have a great day"! Unbelievably rude! I will NEVER shop at DEALFIND OR TEAMBUY AGAIN. I've just lost $40 and I have other outstanding coupons w/no expiration date that they certainly won't help me with, if it's been over their magical 8 month period. I will probably lose close to $200 when all is said and done. DON'T buy anything from this company (Dealfind/Teambuy) ever... no matter how good the offer sounds! They don't care at all about customer relations. On the other hand, GROUPON has been fair and does guarantee customer satisfaction. Groupon is the only one that you should trust.

I am a merchant who has done deals with Groupon in the past. This company, "TeamBuy" is a total scam. They do not pay their merchants and their strategy is to delay, delay, delay until the customer or merchant gives up. Once they have your money, it is as good as gone. Somebody needs to start ligitation against these bafoons and shut them down. The owners are a bunch of cocaine snorting drug addicts. Their employees are a bunch of interns in a run down office. TeamBuy can go f$ck themselves!

I've ordered a few things from teambuy. The first arrived in decent time. The second took some time and was cheap china crap. The third was two months late when I finally got a refund. And the fourth, which I ordered at the same time as the third is still MIA 5 months later. Stuart, the "customer service specialist" finally offered my teambuy credits after dozens of emails. I told him I didn't want credits, I wanted buy GD money. Now no one from teambuy will talk to me. DO NOT BUY, you'll get stung. Maybe not the first time, but eventually.

I recently purchased a so called "Silk T- shirt" this is how they posted their ad.
$14 for a Women's Silk Flower Print Dress - Tax Included ($63 Value)Red.

When I opened a pack it was NYLON material not even closer to the silk. I tried contacting customer service with my query and in return I received 1 sentence email
"Hello,

As stated on the deal page, all orders are final sale."
This is what I received.
Initially, I did not get the item on time and when I received it was a piece of garbage. All the stitches were falling apart from the t-shirt seems like it was picked up from the garbage. I strongly advise you guys to stay away from this website. They are selling garbage they are ordering stuffs from China street market with low grade quality. These stuffs are not approved as per North American standard. TeamBuy should be banned from the online business. Hope this review creates a buyer alert.

Bought a coupon this winter for Ironhead golf course. Drove an hour to get there on August1 only to be told that they dont accept teambuy coupons. Had to pay for golf out of my pocket. Wrote teambuy the next day. They came back with "The vendor has not replied to our multiple inquiries.

We only have a period of seven days from when a feature ends where we are able to issue refunds. As per the Terms and Conditions you agreed to when you made this purchase, all buys are considered final. However, in this case, I can issue you a refund in the form of TeamBuy credits. Remember, these never expire and can be used towards any future purchase from the site.

Please let me know if you would like me to proceed."

So they are as bad as the vendor for not giving a $#*!, as apparently i would only get a refund if i found out the coupon was worthless in the middle of winter. Hard to do at a golf course in Alberta. DONT DEAL WITH THESE GUYS!

I am having a huge problem booking with the company. I emailed them about one therapist and they said he was away for three weeks, and then I tried to book with him for the week he was scheduled to return. It took We Massage three weeks to email me back and tell me that the therapist was not responding to them. So now the one therapist in my area is not available and I have to drive at least 25 minutes across the city to get to another one. When I bought the deal I made sure I could go to the location because our house is not appropriate for someone to come to. So now I am waiting to hear from the merchant again hopefully before my ticket expires and Teambuy will not give me a refund despite this difficulty in booking.

On May 8th I bought a swim suit that I was super excited to have for the summer. After not receiving it for about a month, they said "it's on its way". So again I waited. After a few weeks and calling 5 times and talking to rude employees, I kept hearing its on its way. For the last call I was furious and demanded my money back and they said they can put my money that they took ( paid for shipping and all) back into my " teambuy account" like I am going to buy something else and have to go through the same issues! This is a scam and do not buy from this company! Look at all the bad reviews and they show they dont care about their customers