TeamBuy.ca

Teambuy.ca and Dealfind.com are the same company. In short, they avoid paying merchants according to contract. We contracted with Teambuy.ca and fulfilled according to contract, submitted proof and received confirmation required for payment then the problems started. Promised payments were missed, then payments were paid short, and finally we were referred to a mysterious automated payables group that responded with only automated emails then nothing and when pushed an automated email saying it takes a minimum of 60 days to investigate an already past due 30 days payable?! Teambuys.ca and Dealfind.com do not pay their merchants and make it very difficult to collect. Their automated tactics seem designed to delay, not to resolve payments. That must also create problems for the customers that their contracted merchants supply products to.

I'm not sure why there are no positive reviews about this website. I have ordered both coupons and merchandise from them over 20 times and so far have received everything I ordered well before the estimated delivery date. The ONLY thing I have been disappointed in was a coupon I bought for WeMassage.ca because they are charging me an additional $176 in fees to book my massage with them that I was not expecting, which is not Teambuy's fault.

I purchased Microdermabrasion, my first appointment went great, the second one worst, I would like to inform all of you that ticket number TB*******274 they are not providing proper services as they stated in the voucher, the voucher says 40 to 45 minutes but they provide hardly 20 minutes we are very disappointed from the services even they force to us if you want 40 minutes service then pays $50 to upgrade.
I want to look in this matter and advice if I did not hear from your side then we will approach to the ministry of consumer and business about fake advisements for innocent customer
Please don't buy anything from them

I was a happy customer after I bought 2 items in Teambuy< but these past purchased, it was terrible. I purchased a wrap-up dress, they charged me right after buying and waiting for my purchased to come, after the estimated date, I called them, they said wait for 2 more weeks. So I did until I forgot that it was almost a month passed by already, so I contacted them again and they said that the seller was out of stock and they are not going to get anymore. I was so mad that I was waiting for nothing, so I ask my money back. They gave it back but after a month... then the latest purchased I made is the bag which in the description is genuine leather, so I wanna try I order the color I wanted, when it arrived, I was so disappointed wrong color, not even a trace of leather in that bag. So I contacted them and telling that I got the wrong color and told them that it wasn't leather at all to what they said in the description... and they answer it was a final sale and we cannot do anything about it. I was so disappointed and was so mad so I contacted the consumer Canada to report what happen and for them to investigate TEAMBUY.

If anyone purchased any product from teambuy, they will send you note:-
Mail Out - When this buy closes, this product will be mailed to the address you provided during checkout.
They will repeat above message every week in your email. But they will not send you ur item even after year.
Also I recommend I you already purchase anything please call to your credit card company and request to stop teambuy transaction because they can withdraw money (they are used to)and don't think to receive that item.

I purchased 2 gloves and paid $17 in Nov. 21/13. Expected delivery date was the week of Dec. 12/13. Was hoping to give this as Christmas present but the gloves never arrived. Dec. 27/13 via e-mail made inquiry and given case number - was told to allow 5 business days to contact supplier. Jan. 6/14 via e-mail made second inquiry and given another case number - was told to allow 5 business days to contact supplier. A Customer Experience manager handled one of the cases. In both cases, there was never a follow up. Made complaint to Better Business Bureau online Feb. 12/14 asking for refund. Same manager responded on Feb. 13/14 stating that all orders have been shipped out. Feb. 18/14 manager gave me a number to call as teambuy will not be issuing a refund. I called the number and they acknowledge they've had issues with the supplier. Asked for a credit towards a future purchase. They do not give refunds or credits, as the supplier has confirmed all orders have been shipped. Not helpful, apologetic. Do not order from this website - customer service is virtually non-existent. Inquiries and cases are mostly dealt with online and they do not respond to you in a timely manner - in my case they did not until I complained to the Better Business Bureau. Teambuy will tell you: we do not have shipping tracking numbers in order to provide you with low prices, the supplier confirms that all orders have been shipped - we do not give refunds or credits.

This is the second time I am buying a deal on Teambuy only to find out that the information described on the deal is inaccurate. First time bought a mani/pedi spa package for a specific location. When I called to make an appointment, they said the location is closed and services no longer available at that specific location. Teambuy did not refund my money. I let it go as I know the Spa is nice but I will have to travel 40 mins to get to a different location.
Second experience was the worst ever. I bought a full body massage at St Laurent Coiffure located at 1 Westmount square. The deal specified "full-body." When I went to the merchant I found out it's NOT a full body and it's the so-called energy massage. I did not use my voucher and called Teambuy to ask for a refund. All they did is to give a teambuy credit. I will use my credit, after which will NEVER EVER again purchase from Teambuy. If you want a peace of mind that you are getting what is described, go with LivingSocial or Groupon. Never had a problem with either of them. Shame on Teambuy!