TaskRabbitReviews 689

After signing up and requesting assembly for a Besta cabinet from Ikea, I had a tasker accept the job, then cancelled, then another took the job. When I ask if he'd ever assembled this product from Ikea, he said no and cancelled. Signed up again with the help of Ikea. She took the job, cancelled the job, and then wanted it job back. Since she said she'd assembled this product "3-4 times", I was glad she came. Took her over 4 hours to do a job that Ikea says should've taken an hour or less and still didn't get the doors on right. I'm in touch with Ikea so we'll see how they handle the problem?

I booked a tasker for some repairs to my deck. With my money he purchased $1500. Worth of untreated lumber then left it outside in the rain when he disappeared for two weeks. Home Depot said it was too damaged to return. He also bought plumbing and electrical supplies that had nothing to do with repairing the deck. He also charged me for a ladder ($150.00). He was completely incompetent. I have had to take down the entire deck because he did not properly connect the deck to the house and inspectors said it was now a safety hazard. At one point he said he would return the next day to finish the deck (it was nowhere near being finished). He then disappeared for two weeks. He did not call or e-mail me during that time. When he finally emailed me he said his child was ill and he would be unable to finish the job but his girlfriend would complete the deck. My tenant also saw (and took pictures) of him loading up his car with wood that was purchased with my money. I thought that it was safer to hire someone from an agency like this because they would carefully review a taskers qualifications and only send reputable people to do the job. I don't believe they check out the qualifications of their taskers at all. I wouldn't be surprised he had a long criminal history. BEWARE! I would never hire from them again.

On September 5th I signed up with Task Rabbit to pick up an envelope next day September 6th at 11:30 AM - 12:30 PM. After receiving a confirmation that the Currier was going to pick it on time, I waited past 12:30 PM but no one showed. TaskRabbit promises prompt service but in reality it is an organization unreliable and unprofessional. I will not use TaskRabbit ever again. My recommendation to others is not to rely on TaskRabbit.

DO NOT USE TASK RABBIT.
I hired a handyman to hang artwork around my apartment. The artwork was all very light and needed minimal mounting, but I hired an "elite tasker" to ensure they were centered and straight. The tasker I hired was not using a stud finder. He was also using an electric drill, which was extremely unnecessary, and ended up drilling right into my building's gas pipe, causing gas to spew into my apartment. We are SO incredibly lucky that this did not cause an explosion from the pressure!

This issue happened back in August and I am still in the process of reconciling it with Task Rabbit Support. I have never in my life seen such a poor business model with absolutely awful customer service. The only way you can reach someone is via their general "help" email system, where it takes 3-4 days for someone to hopefully reply. I am going on 4 months of trying to resolve the damages that were caused the payments that are due from the damages. Task Rabbit has been inconsistent with their responses and are refusing to refund for the damages caused by the tasker.

AND - this guy is still employed by TR and is still being hired. His name is Ionut C. He charged me in full; when I reached out out to him the day after, he refused to refund me. This guy is SO RUDE and is a joke. DO NOT HIRE HIM! DO NOT USE TASK RABBIT!

My tasker Joseph B was totally inexperienced he had no clue how to mount furniture. Am I supposed to spend more on mounting than all the furniture cost? He had the wrong drill all along so he damaged a wall with 6 holes on each side. To put a simple rope for bedroom curtain which are standard sizes. He destroyed the wall did not use anchors and all nails gave in. Furthermore he used a 1"x 1" square foam that comes to protect furniture to hold it even. How long did he think that and nails without anchors were going to hold? The rope collapsed on me the first time I tried to close the curtains. I asked for a refund of the 4 hrs he spent to money by it twice he sent 0.50 cents and insulted me. He asked to work off the platform after first day to save the task rabbit commission so task rabbit can not help. Task rabbit NEVER can be reached over the phone, always e nails and the fact that such a scammer can still remain active on their takers platforms is the reason why I want to deactivate my account and there is not link as they said to click on to deactivate. So my profile is active with all my info because the option to deactivate account doesn't exist. We have gone at least 10 e nails on this. I am computer savvy and there is no deactivate account option. You will be better off finding your own handyman. Ikea also doesn't take any responsibility, they claim task rabbit is an independent company and I need to call them. If you call their number there is ALWAYS a record that says that due to the volume of calls they can not answer but you can e mail. The truth is that they never ever are to reach other than via e mail. A total SCAM Each time I tried to upload pics it leaves me on the mode of progress and the screen freezes and don't manage to post the review but gladly will send pics if asked

For my first task I hired a painter for the following Sunday at 11. During the week we communicated about the details and he asked to move the appointment earlier to 9:30am. At 9:30 he said the trains were delayed. He then said he was coming at 10:30. Suddenly at 10:45 he canceled the job. The worst part is that I can't review him on the app because he didn't cancel it officially. The help desk couldn't resolve it. Never using taskrabbit again.

I wonder how much money TaskRabbit is collecting from the $20 registration fees. I can just see them now when they we're all sitting around the table discussing their business plan, as they figured into their revenue all the idiots (like me) who would be STUPID enough to send in money on line with the hope of finding work.

They don't even bother to contact you back. That's all right TaskRabbit exec's it will all catch up with you. Enjoy the ride!

I wasted about 20 minutes trying to sign up for Task Rabbitt - after providing my credit card it took me to the next screen where it asked for my SIN #, BANK ACCOUNT #, and BANK TRANSIT# Obviously I am not going to provide this information so I bailed out of the registration process. Also be aware that there are limited categories. I provide complete home painting services and this was not a category to select so again I caution people to stay away.

Beware of this site! I wish I could give them a negative rating. You can not call the "company", because they don't accept the phone calls! They don't answer emails neither! Worst company I have ever dealt with. Don't use this site. Unreliable and shouldn't be in business. I had a really experience with the tasker whose name is Erdem B. The boxes were in the living room, when I asked if he would help me to move them downstairs he asked me eighty dollars for 4 wardrobes. I did not accept and I moved them by myself. Then he started to assembly the first wardrobe but it did fit the place, so I asked him to disassemble it, he then said he was just going to leave, and he left without doing that. He only assembled one nightstand and one chest drawer and left. He was so rude and I am by myself with the unfinished pieces all over my basement floor.

The only way this app has good reviews is they bought them. Beware of TaskRabbit. If anything happens, NO ONE will help you. Their phone doesn't not work. Their chat turns off as soon as they realize it is not an emergency. And my emails have not been answered for three days. My tasker says he has 16 years of experience with furniture assembly, but he had no idea what he was doing. He left the task unfinished, promised to come back and did not show up. He basically spent four hours damaging my furniture, which cost me $150. DO NOT use TaskRabbit if you care for your money and furniture!

The Tasker was not professional at all. He came in criticizing us for letting IKEA delivery men place the delivery in the room to be assembled. He asks my brother to help him build it and after 6 hrs below in the picture is proof of what he gets done. I got charged for the incomplete task. Anytime he can't find anything he blames us for throwing the boxes out with some parts whereas the parts are in the room he misplaced them. I contacted the support team and no one got back to me with the issue. This incident happened last Wednesday, and now today is Tuesday. The room is still a mess and the partially built wardrobe is just siting their catching dust. I don't recommend buying any big furniture from IKEA unless you can built it yourself. Especially these wardrobes, they are complicated and these taskers them selves cannot build them. You would think that IKEA is a very professional and big company, and then promoting TaskRabbit, you can blindly trust the taskers. Don't make the mistake I did, because I have had the worst experience and still waiting for TaskRabbit to get back to me with a solution.