TaskRabbitReviews 689

I hired an Elite Tasker with a truck to help move. He confirmed on Tuesday, but was a no-show on our move day. Did not call or alert me in anyway. When my second tanker arrive and shared who else was coming he told me that he had a reputation for not showing up. How is this okay. He should not be an Elite Talker if he is not reliable,

The handyman came in was not experienced even though on taskrabbit website says he had done +100 similar jobs. The guy was very slow and sloppy and spent three times the time than originally quoted and also created a mess in the room. In total, i spent $400 and 5 hours install one ikea closet shelf.

I registered as new Tasker, but I got an error saying "something went wrong…" please contact customer service. When I called the customer service she is going to take 7 to 10 business day to review this request.
It seems we are living in 1990s.

This was our first (and last) try using task rabbit. We had a refrigerator to pick up on the other side of town. So, there's a bunch of movers with trucks and dollies to do it. Sweet! But we placed the task, it was accepted, and then the tanker cancels an hour before. That has happened 4 times over the last week. In the end, I'm just going to rent a Uhaul and do it myself. Because the new tech/gig people are unreliable and apparently the platform just keeps them around. Good luck with that.

Tasker Chris G. Called me and raised his price 6 times the already overpriced he was asking.He asked me to pay him 600 to move a couch 20 miles. I'd like to make a formal complaint he also hung up on me as I was still talking. Simple task I payed 75 for a uhaul and moved it my self. I will be leaving on online review for task rabbit as well informing other users to beware!

You're basically hiring a bum off the streets. Poor work ethics. No commitment to time, poor job performance. And they charge a fortune. Don't do it! Take it from someone who was burned TWICE (2 separate taskers)

I booked a tasker to assemble 2 beds for me, whilst my house is nearing completion after a fire. I booked the tasker for 14:00 as the furbiture was being delivered between 08:00 and 12:00. I had to have family members waiting at the property to let the tasker in as I have been away at work, only for the tasker to decide he would not show up. If you book this service and receive Romano. O, don't expect anyone to turn up, complete waste of time.

I used TaskRabbit to get a pair of dressers assembled as recommended by Ikea. Big mistake. It cost me Total Charged $359.46 for this assembly. One person showed up. Took 5 hours to assemble. The app was down when I was checking the details. Putting it here for others to beware. Seems like a scam to me.

I paid for the service a week ago and made arrangements for this weekend. Last minute cancellation. Very inconsiderate and unacceptable service. If you are reading this review never book any service with this company.

I scheduled a task with this company several times. The people who accepted the task did not come after accepting the task. I "DO NOT RECOMMEND!"

Booked someone to come the next morning to fix my leaking toilet. They were to arrive for 8:30 but didn't show up. After a little while I noticed an email from them saying they were here but can't find my name in intercom directory and wanted to know what my buzzer number was. I responded but because 30 minutes had passed they left. He said I didn't provide my phone number so he couldn't call me. I checked my profile and my telephone number is there. When I told him this he said it wasn't working. My phone works perfectly fine. He didn't have time to come back till 4 days later. So I cancelled the task and was charged his hourly rate of almost $60.00! NOT HAPPY

I bought a chest of drawers from IKEA and their site gave this company as an assembly option. Got a price quote for per hour charges and total estimated charge based on the product. The estimate I got was 110$ for 3-4 hours of job. The guy took 5 hours to assemble one chest of drawers! And I was charged around 225$. ( the price of the chest of drawer was only 500$) They have included ripoff hidden fees too. I could have assembled it myself in one hour or had someone do it for me for less than 50$ for sure!

Hidden fees, complete scam and ripoff. Look at invoice below. Tacked on extra fees. Keep away. Buyer beware

I needed next-day assistance to move an armoire from an already loaded vehicle into my home. Having had good experiences with Taskrabbit previously, I booked two movers for the next morning. The next morning brought torrential rains, so I contacted both movers directly (as directed by Taskrabbit instructions) to re-schedule. Both were able to re-schedule for the next morning. One arrived as scheduled, the other cancelled literally within 60 minutes of the move. This news was delivered to me by email by Taskrabbit central communication, so I didn't see the email until just before the other mover arrived. The Taskrabbit email indicated that they had tried and could not find a replacement. Stressed out I realized I would still have to pay the mover who showed up, but yet he would not be able to move this item alone. I started calling other nearby moving companies and neighbors to find someone who was available to fill in at the last minute. This cost me an additional $300 on top of the fact that Taskrabbit charged me double for the mover who did show up (I was charged a two-hour minimum for their mover which was double the agreed upon cost---the booking agreement was for a one-hour minimum) for a job that took literally less than 30 minutes. I subsequently learned that they have very taskers- like 18 people-- in this very large metropolitan area, so be careful- you may be stuck and it will be expensive! They have no back-up options if your movers decide to "no show."

My tasker Alex A. Did not show so I had to cancel with Dylan O. Yet I was charged a cancellation fee. Initial email to support was just auto responded to without any way for me to explain my side. I tried calling support to explain but was on hold for over 20 minutes and there is not an email I can respond to directly!
Please refund the amount you charged my account as this cancellation was due to Alex A's last minute cancellation.

I was charged extra 50% of the amount and was not aware of it before I've booked an appointment. This so-called "trust and support" fee is totally out of place!

Made an appointment to have work done. The guy was suppose to be here and emailed that he was sick. Rescheduled for the following Monday and was a no show. The chat room was of no help and calling the toll free number was also useless. All he told me was to rebook and will give me a $25 credit. I have now wasted parts of 2 days and to no avail. These people are unreliable and will not use again. You should be ashamed for your lousy service.