TargetReviews 1,744

I have been a customer with Target since 2013. My overall experience today with an online manager Myra was extremely the worst experience I ever encountered. She didn't care about keeping me as a customer. She didn't care to try a resolve a problem due to new cards with same card number being issued. When current card hasn't been expired. Rather than offering an apology due to a common error, I was scolded and spoken to as if I were incompetent or willfully difficult.

I just ordered a product that was not accurate on their website. I literally have wasted an entire hour. The first picture of the product showed the label ingredients as accurate with the bottle. I was so happy because I've been on the internet looking for hours trying to find this exact product. Then I see after I ordered thar the second picture shows a newer version of the product with different wording on the bottle and completely different ingredients, which is the one I DIDN'T want. I chatted with a representative, but he couldn't tell me which one I'd be getting and that if it wasn't what I wanted to return it to a store (1/2 hour away). This was not his fault of course, but who wants to waste an hour online ordering/chatting, waste more time waiting for a product you're not sure you're getting, only to waste more time and gas returning it. Unbelievable. You'd think Target would figure out the pictures shown would be the same product. Please get organized so your customers and your employees won't have to take the brunt of your mistakes. I'm ticked.

It's funny how the prices of the book went up during the buy one get half off the second. I buy several books per year, so I know what the average price has been in the past. Good job Target. Some People are not as stupid as you would hope. Especially those that still read out of a book!

Target usedto be my favorite store. Lately, they credit your payments after 3 weeks. When you are really late I payment for a few hundred, they issue you a subpoena letter for your past due. So disappointing. They destroy your credit.

I tried to use a Target Gift Card for partial payment of a phone. They forgot to enter it, then the store guest services refused to correct their error, customer service said it was a mistake, but could not correct. Corporate Guest relations agree they made the error, but refused to void the transaction apply the gift card and use my personal credit card for the balance. They offered no solution to BBB, except for me to shop there again and maybe I could use my gift card. So they were apparently sorry for their mistake had 4 chances to correct their error, but refused to simply correct the problem. Unbelievable! Hopefully I never get another Target Gift Card, will certainly never buy a Target Gift Card as a gift as they might not honor it for no valid reason. I provided gift card and sales receipt repeatedly.

Firstly your store never has any Associates to help guide people... secondly I didn't realize that you leaned to the left until I read it. Sad Sad... I'll NEVER shop there again! Wal-Mart here I come!

My daughter was gifted a target gift card for her birthday, I had noticed the card information had already been scratched off. So this is where the problem lies; it could've been easily prevented if the cashier had simply checked the back as this is a long time ongoing scam. Then I'm told I can't get a replacement via gift card as it's not their policy. Wouldn't it make sense for policy to be for cashiers to make sure gift card information hasn't been compromised? Then I call the number provided by target, spoke to one person and was told they have to mail a replacement. I asked to speak to a supervisor. The second person I talked to was extremely rude (Trish or Trisha), and mind you this is outsourced call center. As we speak, I'm now on the fifth person I've spoken to because im getting out on hold and the call disconnects. DO BETTER TARGET! I will never shop there again, what a nightmare!

I bought PUR Water Pitcher Replacement Filter - 3 Pack 4 months ago. Water runs through the filter with the same speed as on the first day. It looks like such a filter can be used forever. It's a miracle, it can save tons of money! On the box is "Distributed by Kaz USA, Ink, a Helen of Troy Company", so all the other companies are going to bankrupt. I can't believe Target sells such junk. Target does not care about its reputation of the retailer? They do not value their name?

Easily half of the things that I ordered did not end up in my final order. Though they would show up in stock online and while I put them in my cart and go to check out, apparently they were out of stock when it came time for the store shoppers to collect my things. On top of that, there was an instant dollar off coupon on one of the bags of vegetables that the cashier never bothered to use. It was just an all-around bust.

I ordered a microwave ready for pickup. Walked in to pickup, the looked at my order gave me a basket. When I loaded in the car, I realized not only was it wrong dimensions it was a completely different microwave. I came back in, left the basket at the front, went to find the microwave - they had several. Picked it up and brought it to customer service. Instead of just letting me go with my correct microwave - the one that matched the one in my order. The woman required me to waste 15 minutes to "return" a microwave I never ordered - lie to the computer and say I didn't like it instead of wrong item. Then by the time she finished all that, it was raining. So I ended up having to buy an umbrella and waste another 20 minutes of my life.

Don't call corporate when you have a problem with the local store because they outsource their calls and nine out of 10 of them. Have a hard time understanding you so you're better off just a not shop there anymore and not deal with the issues in those stores

This is our last visit to Target. It's only self checkout. Although it is a good way to steal an item, I prefer a person to check out my stuff.

The self-checkout process at Target is complicated and deceiving. After making our purchases a window asked us to select a target card to make our purchase or sign up for a card. When we hit the 'X' to close the window, it went away but the balance was $0.00, alluding that the purchase was cancelled. I hit the try again button on the bottom of the screen and that same box came up. Finally, I looked at the card reader and saw that there was a 'No Thanks' button. I pushed that and completed my purchase.
We have a lot of migrants and young people who shop at target. It made me wonder how many unsuspecting customers signed up for the card not knowing that they do not have to. I felt bad for the cashier having to deal with rude and frustrated customers as well. Target, please stop peddling your card and go back to be being customer centric.

Really, when you order chromebooks online you expect a good delivery after spending so much money only to not get your package. My neighbors across the way saw the package get dropped off at the end of our 150 driveway. I went out to get it and there was nothing there. Called to let Target know and received an email stating case closed it was a successful delivery. For who... the thief? I am out money and no chromebooks. Awesome job, Target! We do not have money just to throw out. We are devastated, hurt and angry.

The Greenbrier Target has been out of or refuses to offer take home bags of popcorn For months. Other Targets have them but not Greenbrier.
Now they are out of the large bags and instead give you a small bag and another small bag that's not even half full and still charge you for a large one.
They are really cheating customers

I received duplicates of a cookie jar and liked the bed bath and beyond one better so I went to return the Target one. I showed the return barcode that has the cookie jar on it and they tell me they're not allowed to scan barcodes from registries to return items. Then I was told that it was a target plus item and there's nothing in store could do and that I would have to contact customer service. So I do and am connected to a girl name Taylor who works on the target plus side… She's telling me that I have to reach out to the family member who bought it who lives 2 1/2 hours away she's going to ship the family member a return label which then the family member who lives 2 1/2 hours away will have to send to me because it wasn't charged on my card and she can't send me a SIMPLE LABEL. This family member is elderly as is and it's not a simple thing for her! She then proceeded to laugh because I was clearly frustrated and she was 0 help and the worst customer service I've dealt with. I'm a huge Target shopper, so this was super disappointing.

At Target, Staten Island, Richmond Ave
People were waiting for atleast 30 minutes for Pokémon cards. The lady who was restocking wouldn't let anyone take them and got upset when people did. Then when I came to grab a pack the security guard told me I have to wait, and that I can't just come and take them. They were already done by that time, and were just standing there and talking to each other. I'm not gonna wait for some workers to finish talking. I was in a rush and had no time to wait for such bull$#*!. Do better.

Adam Rippetoe Adam. Securty, target, Talk to me or leave the store? Mckineny Texas

Body:

#Discrimaition,

And #bully behavior at Target, 121 W McKinney store. ( Texas, McKinney US)

#Adam Rippetoe has been reported many times to store manager Rob Scholer who is never available or returns calls. He has ignored on reports filed on July 14 3 times.

Agencies have been informed. Target has not taken any action.

I found out that the costumer service based out of Phillipines or South America forget to send the report filed. I check few days ago and they apologized. A case was filed with target and police department also. Adam hates people of color.

#targetmickinneysw.