Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Target

Target

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Target?
grey stargrey stargrey stargrey stargrey star

Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

KR
2 reviews
2 helpful votes
Follow Stan B.
Unfollow Stan B.
Share Review
Report Review

LOVE Target
April 15, 2015

LOVE Target. Maybe because I dislike Walmart but this is my store for things around the house. I LOVE Super Target. I am lucky to have on close by. They have an entire grocery store and I really like the archer farms brand they carry. It's organic and very good! Their red velvet cake (in bakery section) is one of the best I've had!

Date of experience: April 14, 2015
Australia
13 reviews
25 helpful votes
Follow Alasdair M.
Unfollow Alasdair M.
Share Review
Report Review

My one stop shop
April 15, 2015

My 'go to' place for clothes and shoes. They have great range, plenty of stock, I frequently by in bulk, and the prices are good. I will keep going back.

Date of experience: April 14, 2015
Mississippi
26 reviews
25 helpful votes
Follow Lissette C.
Unfollow Lissette C.
Share Review
Report Review

Loveeee target
April 13, 2015

I being a faithful customer of target stores for more than 20 years EVERYTHING I NEED FOR ME AND MY FAMILY I FIND IT AT TARGET AT A VERY LOW PRICES, EXCELLENT STORE

Date of experience: April 13, 2015
Washington
3 reviews
3 helpful votes
Follow Ian R.
Unfollow Ian R.
Share Review
Report Review

I've done some online shopping with target and overall their products are good. However, I feel slighted over some other products. Not sure why you would sell good quality items and then bad ones.

Date of experience: April 10, 2015
California
21 reviews
81 helpful votes
Follow erin f.
Unfollow erin f.
Share Review
Report Review

Cute clothing lines, adorable decor, and now groceries all at great prices! Yay! They're even adding a Starbucks inside my local Target!

Date of experience: April 7, 2015
Philippines
17 reviews
42 helpful votes
Follow Christen F.
Unfollow Christen F.
Share Review
Report Review

If you do, you wouldn't really be looking at this or any other reviews on Target. Except if you're in Canada, that's a totally different subject!

Date of experience: April 6, 2015
Oregon
15 reviews
51 helpful votes
Follow Walter J.
Unfollow Walter J.
Share Review
Report Review

I shop only occasionally at Target, but I do find some sizes available there not common and occasional deals like when I bought a computer mouse there. Target though at Cascade Station in Portland, OR, has the worst arrangement I have seen for use of electric shopping carts. Both Costco and Winco locations I use do much better.

Date of experience: April 5, 2015
Canada
6 reviews
7 helpful votes
Follow Julia P.
Unfollow Julia P.
Share Review
Report Review

I had their card with 5% for everything and design, prices were mostly oK too. Too bad they are closing in Canada

Date of experience: April 5, 2015
Hawaii
4 reviews
8 helpful votes
Follow FJ F.
Unfollow FJ F.
Share Review
Report Review

If I were running Target.com and saw their embarrassing 43% approval rating here (UPDATE: Looks like since I sent them this review they sent their ringers here to up their ratings and pretend they are good now - nice try guys), heads would be rolling. Time to reboot and restaff. We even took out RedCards to get free shipping to Hawaii. They forgot to add, 'if it ever arrives.'

Our first order was just two lightweight clothing items we placed over a month ago and has still never arrived. USPS priority mail would take 3 to 5 days and it's certainly not a weight issue. Instead, for no apparent reason they used UPS who then for no apparent reason handed it off to the Post Office who then shipped it by boat which takes four to six weeks! Meanwhile we got emails asking us to review the items. Really? So their systems don't even know to not ask for reviews on items that haven't arrived? Again, as I write this, they have still not arrived. So we called them and they profusely apologized and said they would express ship a replacement and if the first order ever arrived to donate it. That was ten days ago - they have a peculiar way of defining 'express shipping.' Any eBay merchant knows that USPS first class or priority mail gets things to any part of the country in 3 to 5 days - even Hawaii.

Today we called about another order that had multiple items, all clothing or accessories and again very light weight. Since they break up your order and ship things piecemeal (without telling you), some items came right away like you would expect, others, are still not here three weeks later. Again profuse apologies and they are sending out a $15 gift card for the hassle. Woop de doo!

Here's the absolute capper for this horrible experience, adding insult to injury - we just got an email asking us to send back the items by a certain date to avoid being charged for them of that first order that still has never arrived - the one we were told that if it ever did to just donate the items. Seriously! Obviously one hand does not know what the other hand is doing at Target.com and they don't seem to care about it either. We are done with them.

Date of experience: April 2, 2015
Tennessee
5 reviews
10 helpful votes
Follow Dawn L.
Unfollow Dawn L.
Share Review
Report Review

Love
April 2, 2015

Love target its my number one stop shop for decor and children's clothes.

Date of experience: April 1, 2015
Mexico
2 reviews
8 helpful votes
Follow Yvonne W.
Unfollow Yvonne W.
Share Review
Report Review

Love to shop
March 31, 2015

I loved to shop on their website and just go to the store to pick up the items

Date of experience: March 30, 2015
Kansas
7 reviews
3 helpful votes
Follow MJ T.
Unfollow MJ T.
Share Review
Report Review

USE YOUR RED CARD!
March 31, 2015

Have had a Target Red Card for years and just realized that I can get FREE SHIPPING when I use my red card. BONUS!

Date of experience: March 30, 2015
Jamaica
4 reviews
1 helpful vote
Follow Illyana R.
Unfollow Illyana R.
Share Review
Report Review

Affordable
March 30, 2015

I can get anything I want at Target at the right prices and at a affordable rate, that always make me look fashionable as always.

Date of experience: March 30, 2015
Canada
3 reviews
15 helpful votes
Follow Bertha V.
Unfollow Bertha V.
Share Review
Report Review

Stupid as $#*!
March 29, 2015

Its like Walmart, more stuff but costs a lot more everyone lacks creativity. Stay in your $#*!hole do what you want i dont care

Date of experience: March 29, 2015
New York
20 reviews
14 helpful votes
Follow Paige S.
Unfollow Paige S.
Share Review
Report Review

Better selections then walmart but a bit more higher cost

Date of experience: March 28, 2015
Rhode Island
5 reviews
10 helpful votes
Follow Eee-Dee B.
Unfollow Eee-Dee B.
Share Review
Report Review

This is my big box store of choice. Where else can I go to find paper goods and beautifully design home decor? Certainly the evil empire falls way short in the design area and honestly 99% of my household staples are found for the same price at Target. In addition Target has created a pleasant shopping environment that I have not found at the other store.

Date of experience: March 27, 2015
Louisiana
4 reviews
0 helpful votes
Follow Mattie R.
Unfollow Mattie R.
Share Review
Report Review

I have a Target Red card so I get 5% all purchases in store or online. But possibly even better is that I get free shipping on online orders with no minimum! Seriously... just get the card. (I got debit, not sure what the interest rates are like on the credit.)

Date of experience: March 27, 2015
New York
2 reviews
3 helpful votes
Follow Vayola D.
Unfollow Vayola D.
Share Review
Report Review

www.SAMMYDRESS.con
March 24, 2015

Not trustee it's been more than a month I placed an order online on Sammy dress.com not Target please don't get it confuse Target is the best company I have nothing to say wrong about Target. My Problem it's about SAMMYDRESS.COM that I placed an order and I never received it and they never answer my phone call shame on them I will call the news to tell my experience. About SAMMYDRESS.com not trustee this online company SAMMYDRESS.com

Date of experience: March 23, 2015
Ohio
5 reviews
0 helpful votes
Follow Sandip S.
Unfollow Sandip S.
Share Review
Report Review

I bought set of comforter for about 160$ but it ripped off in about 8 months!

Date of experience: March 16, 2015
Florida
25 reviews
26 helpful votes
Follow terry h.
Unfollow terry h.
Share Review
Report Review

Clean well lit stores items feel fresh and new very good quality clothing with usa sizing easy returns great customer service

Date of experience: March 12, 2015