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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

Minnesota
10 reviews
2 helpful votes
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I have ordered online twice and picked up in the store. It saved me so much time!

Date of experience: May 11, 2015
Kansas
10 reviews
7 helpful votes
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Love Target.
May 12, 2015

Good quality & prices. Excellent and unique grocery.

Date of experience: May 10, 2015
Massachusetts
100 reviews
131 helpful votes
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Clean Fresh Look
May 11, 2015

Clean store. Aisles well laid out. Prices a little higher than another big chain, but not as crowded with plenty off aisle space.

Date of experience: May 10, 2015
California
7 reviews
28 helpful votes
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Yea for shoes!
May 9, 2015

I always seem to find a super cute pair of shoes in the stores that they don't have in my size. I can usually find them online.

Date of experience: May 8, 2015
California
4 reviews
7 helpful votes
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Awesome
May 8, 2015

I can always find what I am looking for. Nice quality stuff.

Date of experience: May 7, 2015
Maryland
6 reviews
41 helpful votes
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Used to shop at walmart but we got tired of dealing with rude & ignorant employees and customers. Target stores are clean, don't have the ghetto atmosphere walmart has, employees in glen burnie are great, very helpful & courteous plus after getting lots of free $5 & $10 gift cards on every trip you notice prices are much lower with all the freebies at Target

Date of experience: May 6, 2015
South Carolina
4 reviews
11 helpful votes
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Thinking of buying some of these (they look a bit expensive though) Nature Babycare Eco-Friendly Baby Diapers Case; anybody out there tried them please?
Nici

Date of experience: May 5, 2015
Tennessee
36 reviews
46 helpful votes
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I like when you go in you can find what you're looking for. The displays are very neat and the quality seems a little better than Walmart.

Date of experience: May 4, 2015
Texas
7 reviews
25 helpful votes
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I attempted to return a large lamp because the on-off switch quit working. I did not want a refund, all I wanted was to replace it with the same lamp because I originally bought 2 of them. I did not have my receipt (who keeps receipts for things you never plan to return?) In order for me to get a replacement/same lamp it. My even exchange cost me $10.83 more because I did not have the receipt. I NEVER shop at Target anymore. :o(

Date of experience: May 3, 2015
California
2 reviews
11 helpful votes
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Online purchase
May 3, 2015

I bought some face cream online and it was a breeze. There was a coupon online for 2 dollars that I didn't know about. When I was using my card to pay for it, it showed the coupon! It was a little over 25 dollars, so I got free shipping and it was at my door in 2 days! Love my Target!

Date of experience: May 2, 2015
New Jersey
7 reviews
25 helpful votes
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Target RULES!
April 30, 2015

I just love, love Targe! Now that they have a grocery store and a Starbucks, I rarely have to go to Safeway anymore. I love to order things online and pick them up the same day in the store for free without having to pay I just show my I.D. since the items are already paid for online. It's a breeze. Plus I love Cartwheel when items are on sale I can save even more money by just scanning a barcode on my iPhone it's so easy!

Date of experience: April 30, 2015
Connecticut
12 reviews
42 helpful votes
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Bought the polar watch and it stopped working two months in well the band did called to get a new one target said I had to call polar and they take care of it. Took me 3 months to get a new one. What a waste of 7$ btw the band isn't working again! Will never buy electronics again from here. Thought I was getting a good deal instead got a hassle.

Date of experience: April 29, 2015
California
4 reviews
4 helpful votes
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Return happy shopper
April 30, 2015

They are always ready to help if there is a problem. I've shopped there multiple times no problems!

Date of experience: April 29, 2015
New York
12 reviews
12 helpful votes
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OK things at OK prices but they dont always have what you need or want. And what they DO have CAN be found much cheaper online!

Date of experience: April 26, 2015
GB
2 reviews
0 helpful votes
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Love using Target!
April 24, 2015

I've used Target in the past, really good service.

Date of experience: April 24, 2015
Massachusetts
8 reviews
13 helpful votes
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Great deals
April 23, 2015

If you do your shopping, you can find some really cool deals here.

Date of experience: April 23, 2015
GB
4 reviews
1 helpful vote
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I always do my lauybuys for xmas online and have them delivered because it i much simplier for me, Target has always done a wonderful job at keeping me updated and informed about my laybuys and their deliveries.

Date of experience: April 22, 2015
California
4 reviews
8 helpful votes
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Great products, prices and customer service. Easy returns if not satisfied

Date of experience: April 18, 2015
Virginia
5 reviews
4 helpful votes
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Great service
April 18, 2015

I shop there all the time I always leave with something even when I didn't intend on buying anything great store.

Date of experience: April 17, 2015
California
3 reviews
7 helpful votes
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Target is all around great in terms of cleanliness, friendliness, prices and product availability. What more could you ask for?

Date of experience: April 17, 2015