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The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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I have ordered online twice and picked up in the store. It saved me so much time!
Good quality & prices. Excellent and unique grocery.
Clean store. Aisles well laid out. Prices a little higher than another big chain, but not as crowded with plenty off aisle space.
I always seem to find a super cute pair of shoes in the stores that they don't have in my size. I can usually find them online.
I can always find what I am looking for. Nice quality stuff.
Used to shop at walmart but we got tired of dealing with rude & ignorant employees and customers. Target stores are clean, don't have the ghetto atmosphere walmart has, employees in glen burnie are great, very helpful & courteous plus after getting lots of free $5 & $10 gift cards on every trip you notice prices are much lower with all the freebies at Target
Thinking of buying some of these (they look a bit expensive though) Nature Babycare Eco-Friendly Baby Diapers Case; anybody out there tried them please?
Nici
I like when you go in you can find what you're looking for. The displays are very neat and the quality seems a little better than Walmart.
I attempted to return a large lamp because the on-off switch quit working. I did not want a refund, all I wanted was to replace it with the same lamp because I originally bought 2 of them. I did not have my receipt (who keeps receipts for things you never plan to return?) In order for me to get a replacement/same lamp it. My even exchange cost me $10.83 more because I did not have the receipt. I NEVER shop at Target anymore. :o(
I bought some face cream online and it was a breeze. There was a coupon online for 2 dollars that I didn't know about. When I was using my card to pay for it, it showed the coupon! It was a little over 25 dollars, so I got free shipping and it was at my door in 2 days! Love my Target!
I just love, love Targe! Now that they have a grocery store and a Starbucks, I rarely have to go to Safeway anymore. I love to order things online and pick them up the same day in the store for free without having to pay I just show my I.D. since the items are already paid for online. It's a breeze. Plus I love Cartwheel when items are on sale I can save even more money by just scanning a barcode on my iPhone it's so easy!
Bought the polar watch and it stopped working two months in well the band did called to get a new one target said I had to call polar and they take care of it. Took me 3 months to get a new one. What a waste of 7$ btw the band isn't working again! Will never buy electronics again from here. Thought I was getting a good deal instead got a hassle.
They are always ready to help if there is a problem. I've shopped there multiple times no problems!
OK things at OK prices but they dont always have what you need or want. And what they DO have CAN be found much cheaper online!
If you do your shopping, you can find some really cool deals here.
I always do my lauybuys for xmas online and have them delivered because it i much simplier for me, Target has always done a wonderful job at keeping me updated and informed about my laybuys and their deliveries.
Great products, prices and customer service. Easy returns if not satisfied
I shop there all the time I always leave with something even when I didn't intend on buying anything great store.
Target is all around great in terms of cleanliness, friendliness, prices and product availability. What more could you ask for?
Answer: Looks like Target has sent a lot of ringers here to up their ratings in the last few months. Nice try guys but your whole shopping experience is still subpar. To answer this question, IT DEPENDS on where you live and what you order. If you're right next to their warehouse, SURPRISE, it's there in a day and you think they are fantastic. If you live far away, the item is no longer in stock or they are slow to fill it, it could take six weeks. It did for us on a couple of occasions, SO it's the luck of the draw and certainly NOT better than Amazon.
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Answer: Be careful. If the item suddenly becomes unavailable that you already paid for you will have to wait 30 days for your refund.
Answer: Sometime from other sites, malware can be picked up to track your internet history. I don't think target's website would carry that!
Answer: I'm sorry. I ordered a lot from target.com and never had a problembefore, but when I finally did have a problem... hours and days on the phone. One of the service techs put me on hold for 30 minutes. Another put me on hold for 15 minutes and then hung up. Horrible.
Answer: I was unable to purchase a prepaid phone card with my gift card. This fact was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card. I am very disappointed in Target shopping and will never buy anything from them ever again. I do not recommend Target shopping to anyone. Spare yourself some aggravation and shop elsewhere. Enough said.
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