Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Target

Target

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Target?
grey stargrey stargrey stargrey stargrey star

Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

GB
2 reviews
11 helpful votes
Follow Mollie G.
Unfollow Mollie G.
Share Review
Report Review

I love the comfort of their shirt. The soft cotton really feels so cool and comfy.

Date of experience: June 23, 2015
Germany
2 reviews
7 helpful votes
Follow Keith G.
Unfollow Keith G.
Share Review
Report Review

Low inventory items and pricing hit or miss better deals at walmart and kmart

Date of experience: June 17, 2015
California
2 reviews
1 helpful vote
Follow Yeliala X.
Unfollow Yeliala X.
Share Review
Report Review

I like target very much, their deals and service are very good

Date of experience: June 16, 2015
NL
5 reviews
2 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Nice job Target
June 16, 2015

Target now has great foods. And i was very impressed with it the last time I went there.

Date of experience: June 15, 2015
Minnesota
4 reviews
3 helpful votes
Follow C F.
Unfollow C F.
Share Review
Report Review

TARGET IS THE BEST!
June 15, 2015

They stand behind their products and it's so easy to return things! Customer service is top notch!

Date of experience: June 14, 2015
California
19 reviews
92 helpful votes
Follow meehyun k.
Unfollow meehyun k.
Share Review
Report Review

Desgin Within Reach
June 12, 2015

I love this Big Box store. They are Gap of the Big Box stores. Have great stuff for everyone. It also values good design for the mass market.

I would shop here in a heart beat. I cannot say the same about Walmart... And I do not own any stakes on any of these companies.

Date of experience: June 12, 2015
Wisconsin
3 reviews
7 helpful votes
Follow Sue H.
Unfollow Sue H.
Share Review
Report Review

I have been to Target many times and have never problem.

Date of experience: June 10, 2015
New York
3 reviews
6 helpful votes
Follow Jennie T.
Unfollow Jennie T.
Share Review
Report Review

Online order
June 10, 2015

Did an online order of a CharBroil gas grill for my girfriend for Mothers Day. Wasnt supposed to come for 7 days. Got it in 3! Was so happy! All parts and no issues. Great service. She was happy and so was I. Happy grilling people!

Date of experience: June 9, 2015
Virginia
6 reviews
2 helpful votes
Follow Jeffery L.
Unfollow Jeffery L.
Share Review
Report Review

I ordered a Mr. Coffee Tea Maker at a great price and there was a promotion of no fee for shipping GREAT free shipping. That saved me 18 dollars compared to the Mr. Coffee site. I was very happy with Target.

Date of experience: June 8, 2015
California
10 reviews
28 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

Let's summer
June 7, 2015

I could spend a good part of my Saturday at target, and usually do. They have very helpful employees and the sale items at the ends of the isles make me happy. Sure I might not need the 12 pack of shiny dresser knobs, but they're only $4! I'll find something to use them with haha

Date of experience: June 6, 2015
California
5 reviews
27 helpful votes
Follow Valerie B.
Unfollow Valerie B.
Share Review
Report Review

A favorite
June 6, 2015

The target by us is incredibly stressful to shop. Over crowded most of the time... I try to avoid when possible. Online shopping is easy, and I can generally find what I need without having to deal. I do miss my after work target trips though, haha

Date of experience: June 5, 2015
Germany
5 reviews
2 helpful votes
Follow Justin C.
Unfollow Justin C.
Share Review
Report Review

I go to Hawaii on occasion so I ordered some sleeping bags and TWO tent from Target. Doing business was quick and easy. However shipping to my wife took nearly twice as long as claimed in ETA.

Date of experience: June 2, 2015
New Hampshire
5 reviews
2 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Love this place!
June 2, 2015

I absolutely love Target! I frequently shop here and love their policies and products. The only issue I had was for my wedding registry (I told you... I love Target!). They kept sending products to the wrong address and the customer service was a pain to deal with on the phone. However, when going into the store and dealing with them they were absolutely amazing and resolved the problem right away!

Date of experience: June 1, 2015
Florida
21 reviews
5 helpful votes
Follow Michele F.
Unfollow Michele F.
Share Review
Report Review

I love Target! I have a Target red card so I save 5% on all my purchases. I also use the cartwheel app which has discounts on lots of items and you can use coupons along with their discounts! I always save a lot of money when I shop at Target. And did I mention that they randomly send me coupons in the mail! Returns are also easy. No receipt? No problem, especially if you use your red card. They can look up all transactions! They have a red card debit card and a red card credit card. I use the debit card one because I don't use credit cards. It's easy to sign up and you can link your card to any school and the school gets 5% of your purchase as well. They give back to the community!

Date of experience: May 31, 2015
Florida
2 reviews
1 helpful vote
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

Get the RED Card
May 30, 2015

I order a lot from Target, and with the RED card it's always 5% savings, and FREE shipping. Very convenient for birthday gifts for the kids and the parents have a convenient location for returns if needed.

Date of experience: May 29, 2015
Oklahoma
8 reviews
6 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

Always on time
May 29, 2015

Everything I order always shows up right when they say and my orders have never been wrong.

Date of experience: May 28, 2015
Massachusetts
17 reviews
60 helpful votes
Follow s m.
Unfollow s m.
Share Review
Report Review

OK, for what it is
May 28, 2015

For fashion, Target has up-to-date clothing of questionable quality. But, if you cycle things in and out, every season, it's not bad.
Bedding and linens are fine, as are many of the other departments... pretty good one-stop-shopping.

Date of experience: May 27, 2015
Australia
1 review
1 helpful vote
Follow marie b.
Unfollow marie b.
Share Review
Report Review

Ive just recently picked up my order from my nearest target store, that ive ordered online a few days before. I must say that im very impressed.the quality was excellent. Everything that ive ordered was spot on.the waiting time was good. This definitely will not be my last. Thanks target. Keep up the good work.

Date of experience: May 21, 2015
California
10 reviews
10 helpful votes
Follow Barry K.
Unfollow Barry K.
Share Review
Report Review

I love this site for small appliance and other home purchases, not as good a selection as Amazon, but the free shipping and extra discount make it a top choice along with easy store returns if needed. Only issue is the shipping is not up to par with some others, a bit slow.

Date of experience: May 20, 2015
Washington
2 reviews
4 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

I worked at the checkout counter for a while, and it was a nice experience. The pay and work environment was fine.

Date of experience: May 14, 2015