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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

New Jersey
4 reviews
4 helpful votes
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Great collection of cloth
November 29, 2015

Target is a great collector of clothes.
I bought a tank top it was nice to look at. There service is really appraisal.

Date of experience: November 29, 2015
Georgia
19 reviews
43 helpful votes
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Great place for shopping
November 29, 2015

Love shopping in every department. All products and merchandise are top quality. Bradfordville, Florida Target is super. The store always clean and straight. Employees of all ages friendly and willingly to help find merchandise. Great sales and easy to find.

Date of experience: November 27, 2015
Pennsylvania
1 review
0 helpful votes
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Bait and switch
November 27, 2015

This year Target opened at 6 PM Thanksgiving Day, national TV ad coverage with a 32" Westinghouse TV for $99.99. We decided to shop for this item, could not order online, store purchase only, well needless to say at 6:10 PM when we finally got in, we were told they were out of the item already, but had several much higher priced models available! There could not have been very many as we looked around, I saw 3 in total being carried by other customers through out the store, and when talking to the customers who had the TV, they all told me there had only been a few. I personally will never shop Target again, in store or online, pull the bait and switch and you deserve to go out of business. This was the Oxford Vally Store in PA, I will be sure to spread the word on your policy. GoodBye Target!

Date of experience: November 26, 2015
Mississippi
9 reviews
14 helpful votes
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At least I don't have to wait in long check out lines. Unfortunately Target is not in my town. But I do like to shop at a Target when I am near one.

Date of experience: November 24, 2015
Minnesota
3 reviews
3 helpful votes
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Red Card!
November 23, 2015

Use their red card for free delivery and the delivery is usually made earlier than projected.

Date of experience: November 21, 2015
California
13 reviews
17 helpful votes
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Lots of Everything
November 23, 2015

I use the Target red card - linked to my debit bank account - and get 5% off everything. Plus free shipping for online items. Good prices. Great return policy.

Date of experience: November 21, 2015
Australia
5 reviews
2 helpful votes
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Great prices!
November 21, 2015

Excellent Customer Service here in Australia

Date of experience: November 21, 2015
Florida
4 reviews
0 helpful votes
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"Reflecting"
November 18, 2015

Robert Frost Poems are very enjoyable although he has been dead for years, his poems still rock. I would recommend this book.

Date of experience: November 17, 2015
Poland
10 reviews
4 helpful votes
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Have all that you need
November 18, 2015

I love Target for variety of products that have and affordable prices. I will definitely recommend

Date of experience: November 17, 2015
Oregon
7 reviews
16 helpful votes
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I do a lot of shopping online and love to beat the crowds. Target has some great deals and I buy online and then just go to my local store and pick it up the same day. The only thing is they have to have the item in stock at that store. But for me that saves so much time walking all over to see if they have it to find out they are out. This is just so convenient for me. Love this for those busy days.

Date of experience: November 16, 2015
California
3 reviews
27 helpful votes
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Can't complain!
November 17, 2015

When I use my Target debit card, I get free shipping plus 5% off... can't complain!

Date of experience: November 16, 2015
New York
3 reviews
18 helpful votes
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I am very happy
November 15, 2015

They did not disappointed me till now. I am very happy and i will use their services for long time, if they will not disappoint me.

Date of experience: November 14, 2015
California
3 reviews
3 helpful votes
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Good customer service
November 13, 2015

Usually, pretty good pricing and great customer service.

Date of experience: November 13, 2015
California
5 reviews
2 helpful votes
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Good store
November 13, 2015

Target is a good store, they have a good selection of clothing, shoes, baby section, and various other things. It is not a huge store so you can walk the store without getting tired. You are on your own in the store but it is an easy floor plan to follow in every target store. I really like the fact that they don't constantly ask you "is everything all right?". I like their prices too.

Date of experience: November 12, 2015
Washington
2 reviews
8 helpful votes
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I like target.com and they have stuff online that you can't get in stores. Got a great deal on plastic storage bins but when they arrived, there was absolutely no cushioning in the package and two of the lids were cracked. But i would've had to take the whole set into to a store and then reorder... and take the chance that it would arrive damaged again. I still order from them occasionally, but they'll never be my #1.

Date of experience: November 12, 2015
New Jersey
3 reviews
12 helpful votes
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I recommend target to family and friends. I love to go there and walk around to make my lists, love to buy presents in store or online.
A few things to avoid purchasing: Moschino brand fabric is not long lasting, jewelry is not good quality either.
Plus: target has $1 to $3 areas that have a lot of interesting toys, books, snacks and accessories and plenty of affordable good toys and musical instruments.
For delivery, I did run into one or two incidents but for most I was satisfied.

Date of experience: November 11, 2015
Texas
1 review
1 helpful vote
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Online Order
November 9, 2015

I placed an online order with Target on Saturday, November 7,2015, to take advantage of the 25% off BESTFIT code for toys for my kids for Christmas. I placed the items in my cart and upon checkout attempted to use my additional 5% pharmacy rewards discount. This code never works. Never. Every time I try to enter this code I need to call for them to manually adjust my order. Every time I call I get someone who cannot understand or speak the language. I was on the phone for over an hour and she could not understand what I was trying to do. Over an hour. By this time I had lost the 25% code on some of the toys as I was on the phone past midnight. She finally put me on hold and never came back! I left that phone on hold and called back with my husband's phone and got someone else. She was at least semi-helpful and got the order pushed through. In the meantime, however, some of the item counts in my order had changed and she had to adjust the 25% and it still never ended up working on the nerf gun I ordered. Which it had originally. All in all I was on the phone for TWO AND A HALF HOURS getting this order placed. This is absolutely ridiculous. Target has some serious problems. I left the original call I had placed on hold for another hour and that representative never came back to help me. Absolutely the worst service I have ever received.

Date of experience: November 9, 2015
Arizona
6 reviews
1 helpful vote
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Fast shipping
November 10, 2015

Every time I've ordered the package has come pretty quickly.

Date of experience: November 9, 2015
Australia
2 reviews
1 helpful vote
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Got my game!
November 10, 2015

Receiving of purchases as expected for a big corporation.

Date of experience: November 9, 2015
Nebraska
3 reviews
67 helpful votes
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I requested a copy of a receipt for a custody trial of kids clothes I bought there from their west Madison, WI store and they kept my DL. They claim they didn't, but I am sure they did as I didn't have it when I left the store. I was not doing anything wrong. It cost $14 to have it replaced, which they never offered to pay the cost or anything. I would never shop there again. They are too overpriced anyway.

Date of experience: November 9, 2015