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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

PS
19 reviews
8 helpful votes
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Better than Walmart
July 15, 2016

Everything is amazing with great prices, but where you get really ripped off is if you buy produce from there (veggies and fruits)

Date of experience: July 13, 2016
Pennsylvania
2 reviews
19 helpful votes
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Order was delivered on 7/8 according to tracking number. I called on the evening of 7/11 and there was no record of the order, however, it showed up the next day.

Date of experience: July 11, 2016
Tennessee
4 reviews
1 helpful vote
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It was horrible. People running into me with buggies, the help was rude. Checking out was slow.

Date of experience: July 4, 2016
California
26 reviews
2 helpful votes
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Nice shopping experience
January 18, 2021

Good place to grab just about anything you need in the moment.

Date of experience: June 27, 2016
Maryland
5 reviews
3 helpful votes
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Fantastic
June 29, 2016

I shop here all the time it so convenient to my home. I get from dog food, storage boxes, electronics, food, clothing, etc. A one stop shop!

Date of experience: June 27, 2016
Massachusetts
12 reviews
13 helpful votes
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Nothing special
June 27, 2016

I go to Walmart over Target despite Walmarts glaring faults. I hate how Target doesn't remain neutral on issues and throws their views on trending issues in our face. No, you have succeeded in alienating a client base. Keep your opinions to yourselves.

Date of experience: June 26, 2016
Philippines
5 reviews
2 helpful votes
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Very good customer service. Good communication via text message which I wish all companies did.

Date of experience: June 25, 2016
Texas
14 reviews
32 helpful votes
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The last item I ordered was a ratan headboard and the delivery thereof was a REAL pain in the backside. Lousy communication because they used a contractor trucker and shipper. What a mess.

The box was damaged and the headboard had a touch of damage but not where it could be seen.

I am now considering buying a small appliance which should come by regular mail. The consideration is because it is on sale and amazon and ebay do not have it for the price which is shipped free but state tax a Plus if its defective I can just zip over to my local store for a return if I cant get a freebie return ship label.

Date of experience: June 25, 2016
California
20 reviews
26 helpful votes
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Sometimes the store doesn't sell it or it's online only, simple easy faster

Date of experience: June 24, 2016
California
1 review
0 helpful votes
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Boycott Target
June 24, 2016

I paid my balance in full when the bill came. I got another noticed but figured it just crossed in the mail. Then when I got another notice with almost 100 in late fees, I called to find out what is going on. They said they did not get my mailed in payment and since payments were free over the phone and it had now been 3 months since the purchase they could not remove the late fees. So I paid the whole bill, but now I am telling everyone I know to NOT give business to Target. Absolutely stay away from their red card. Red is a warning color so let this be a warning to you. It was my first and only purchase on the card so it is not like I had this long history of non-payment and requesting fees. Any company that does not have compassion for its customers is not deserving of hard working Americans' money. I strongly encourage everyone to boycott Target. Our family is certainly never going to shop there again.

Date of experience: June 23, 2016
Oregon
10 reviews
5 helpful votes
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One of my favs
June 23, 2016

I love buying from Target.com, so fast, so easy and free shipping if you're a Red card owner, plus the 5% off. Can't beat that plus their customer service is outstanding! I wish other companies would learn from these guys, they set the bar high. :)

Date of experience: June 23, 2016
Wisconsin
20 reviews
0 helpful votes
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Outstanding company
June 22, 2016

Target is a quality company with great sales, great pricing, Fast delivery

Date of experience: June 21, 2016
Connecticut
11 reviews
23 helpful votes
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My teenage daughter has been most impressed with the offering, quality and pricing of their fashion merchandise.

Date of experience: June 20, 2016
California
3 reviews
4 helpful votes
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Cheap and ugly sh*t
June 17, 2016

Employees are mostly limited English depending what store you go to. Clothes are ugly.

Date of experience: June 17, 2016
Utah
7 reviews
6 helpful votes
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If they would let me just move in i would! Best place to scoop up groceries AND clothes or shoes or personal items! This is the only large company i will shop at... small business are my all-time favorite!

Date of experience: June 15, 2016
Australia
5 reviews
1 helpful vote
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Great
June 15, 2016

Great store cheap and affordable prices from Home and garden to kids room decor

Date of experience: June 14, 2016
Mississippi
6 reviews
18 helpful votes
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Good store
June 10, 2016

Clean and organized, good place to shop for my kids.

Date of experience: June 9, 2016
Arizona
4 reviews
6 helpful votes
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Love them
June 8, 2016

Always shop here and I do online shopping through them too. However it would be nice for them to send a reciete in the email too

Date of experience: June 7, 2016
New Jersey
1 review
0 helpful votes
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We went in target and we were checking out and my cousin was checking out then she pressed the option to use her own bag then it said to wait of assistance and the lady came over told me to move and kept asking why the thing was flashing and she had a very bad aditude! -Gracie Roland

Date of experience: June 7, 2016
Virginia
1 review
0 helpful votes
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I was trying to purchase several items from Target using my Redcard. They now reqire a PIN # which I entered even though they have gone to a chip system. However the card machine kept saying my PIN was incorrect. The cashier said I had to reset my PIN. I tried to do this on the spot but their automated phone system was very frustrating and I couldn't contact a real person for a long time. Finally when I did contact a real person I felt they were unconcerned and non helpful. They needed my wife's SSN to proceed and I could only go through their automated system. I left my purchases and went to Walmart. Target is making it very difficult to do business with. Combine this with their new transgender bathroom policy and I am quite satisfied never going back into a Target store again.

Date of experience: June 7, 2016