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The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Store is nice, but they really need to add more cashier check out areas.
I used to love going there and buying my grocery, since it's like Walmart but cheaper. This was really great. Head and Shoulders shampoo was even cheaper than Walmart. 3 stars because I'm sad they closed here.
My review stems from my experiences with Target before they came to Canada and long after leaving Canada. They always seem to stock what everyone else carries with few exceptions and their prices are generally higher than most with some exceptions. I liked the store, I liked the people working there but I really go there or buy much when I do for the reasons mentioned.
I love target.com! Easy to navigate. I placed an order 2 days before Christmas part of it I picked up it store and they had it ready and waiting when I got to the store. The rest had to be shipped since they don't sell some items it store only online. Order was to be delivered Dec24 after 4pm. I got an email saying shipping would be delayed by a few days and my order would not be in on time for Christmas, but to my surprise it was delivered on dec 24 by 9am. Target made sure we got my order it on time. Had a great Christmas day thanks to target services.
I do too much shopping at Target, and getting 5% off of everything is too sick value to pass up on
Not worth spending my money here. All they sell is junk & more junk. Nothing worth buying or keeping, all tawdry items.
Targets prices are not competitive they almost never have a good sale... they don't have online sales. I use them a lot bc they do have good quality and the store pickup option so you can avoid shipping fees and walk right in to guest services, show your receipt and id and leave. But those prices smh! They could at least have a rewards program smh
They are just amazing. I just loved their services.
They resolved my claim without any delay. Provided you do the right documentation, you are sorted!
My review is actually about target's red dot debit card and not it's actual regular credit card.
Every since I opened up an target debit card. Honestly, it has made my shopping experience just a little more special due to fact I believe in sales and savings. The target debit card actually gives you and extra savings on top of your savings every time you use it. Personally, every little bit helps.
The Target in Horseheads, NY was very disrespectful. Took plastic bottles back and they have wasps flying around in their returnables area. They kicked us out because they couldn't use wasp spray just to kill the bees.
I give Target 3 stars because they need to pay their ppl a lot more money, close on holidays and be more thorough when vetting their suppliers.
This can be said of most major etailers, though, and as far as those go Target certainly isn't the worst.
My husband had a very easy time returning n ill-fittng pair of pj's i had purchased. Even though they were on my bank card and he only had his. They just gave him cash with no hassle.
I orderedshoes but the size was bit small to me even im size 7. I never return it maybe i will give it to my friend as a gift the experienced was good too
Disgusting that they think they need to make a Political Statement and contribute to the terrible idea that if a man thinks he is a woman then he can use the Women's bathroom. They are contributing the delinquency and destruction of our society. Horrible!
I order online when looking for hard to find items, have automatic orders set up and works well.
Same stuff as Walmart, maybe better organized in some cases, but you'll pay for it.
Great prices clothes getting better but I still only shop for my niece and nephews and my home
If you want to use the restroom here, you'd better have a gun with you. Not safe for women!
Answer: Looks like Target has sent a lot of ringers here to up their ratings in the last few months. Nice try guys but your whole shopping experience is still subpar. To answer this question, IT DEPENDS on where you live and what you order. If you're right next to their warehouse, SURPRISE, it's there in a day and you think they are fantastic. If you live far away, the item is no longer in stock or they are slow to fill it, it could take six weeks. It did for us on a couple of occasions, SO it's the luck of the draw and certainly NOT better than Amazon.
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Answer: Be careful. If the item suddenly becomes unavailable that you already paid for you will have to wait 30 days for your refund.
Answer: Sometime from other sites, malware can be picked up to track your internet history. I don't think target's website would carry that!
Answer: I'm sorry. I ordered a lot from target.com and never had a problembefore, but when I finally did have a problem... hours and days on the phone. One of the service techs put me on hold for 30 minutes. Another put me on hold for 15 minutes and then hung up. Horrible.
Answer: I was unable to purchase a prepaid phone card with my gift card. This fact was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card. I am very disappointed in Target shopping and will never buy anything from them ever again. I do not recommend Target shopping to anyone. Spare yourself some aggravation and shop elsewhere. Enough said.
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