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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

New York
15 reviews
1 helpful vote
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Cashier check out
August 14, 2016

Store is nice, but they really need to add more cashier check out areas.

Date of experience: August 14, 2016
Canada
7 reviews
4 helpful votes
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I used to love going there and buying my grocery, since it's like Walmart but cheaper. This was really great. Head and Shoulders shampoo was even cheaper than Walmart. 3 stars because I'm sad they closed here.

Date of experience: August 10, 2016
Canada
17 reviews
11 helpful votes
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My review stems from my experiences with Target before they came to Canada and long after leaving Canada. They always seem to stock what everyone else carries with few exceptions and their prices are generally higher than most with some exceptions. I liked the store, I liked the people working there but I really go there or buy much when I do for the reasons mentioned.

Date of experience: August 8, 2016
Georgia
5 reviews
3 helpful votes
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I love target.com! Easy to navigate. I placed an order 2 days before Christmas part of it I picked up it store and they had it ready and waiting when I got to the store. The rest had to be shipped since they don't sell some items it store only online. Order was to be delivered Dec24 after 4pm. I got an email saying shipping would be delayed by a few days and my order would not be in on time for Christmas, but to my surprise it was delivered on dec 24 by 9am. Target made sure we got my order it on time. Had a great Christmas day thanks to target services.

Date of experience: August 7, 2016
California
2 reviews
2 helpful votes
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Red card or Riot
August 7, 2016

I do too much shopping at Target, and getting 5% off of everything is too sick value to pass up on

Date of experience: August 5, 2016
Canada
30 reviews
25 helpful votes
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Not worth spending my money here. All they sell is junk & more junk. Nothing worth buying or keeping, all tawdry items.

Date of experience: August 4, 2016
Georgia
12 reviews
13 helpful votes
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Targets prices are not competitive they almost never have a good sale... they don't have online sales. I use them a lot bc they do have good quality and the store pickup option so you can avoid shipping fees and walk right in to guest services, show your receipt and id and leave. But those prices smh! They could at least have a rewards program smh

Date of experience: August 3, 2016
Maryland
5 reviews
12 helpful votes
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Pathetic
August 3, 2016

Never shop there again. Damn weirdos want a person born a man to share a bathroom with my daughter.

Date of experience: August 3, 2016
GB
2 reviews
0 helpful votes
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Amazing
January 18, 2021

They are just amazing. I just loved their services.

Date of experience: August 3, 2016
Kenya
3 reviews
6 helpful votes
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They resolved my claim without any delay. Provided you do the right documentation, you are sorted!

Date of experience: August 1, 2016
California
3 reviews
1 helpful vote
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My review is actually about target's red dot debit card and not it's actual regular credit card.
Every since I opened up an target debit card. Honestly, it has made my shopping experience just a little more special due to fact I believe in sales and savings. The target debit card actually gives you and extra savings on top of your savings every time you use it. Personally, every little bit helps.

Date of experience: August 1, 2016
New York
1 review
0 helpful votes
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Returnables
July 31, 2016

The Target in Horseheads, NY was very disrespectful. Took plastic bottles back and they have wasps flying around in their returnables area. They kicked us out because they couldn't use wasp spray just to kill the bees.

Date of experience: July 31, 2016
California
3 reviews
19 helpful votes
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I give Target 3 stars because they need to pay their ppl a lot more money, close on holidays and be more thorough when vetting their suppliers.
This can be said of most major etailers, though, and as far as those go Target certainly isn't the worst.
My husband had a very easy time returning n ill-fittng pair of pj's i had purchased. Even though they were on my bank card and he only had his. They just gave him cash with no hassle.

Date of experience: July 29, 2016
Colorado
3 reviews
0 helpful votes
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I orderedshoes but the size was bit small to me even im size 7. I never return it maybe i will give it to my friend as a gift the experienced was good too

Date of experience: July 28, 2016
New Jersey
3 reviews
11 helpful votes
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Disgusting that they think they need to make a Political Statement and contribute to the terrible idea that if a man thinks he is a woman then he can use the Women's bathroom. They are contributing the delinquency and destruction of our society. Horrible!

Date of experience: July 26, 2016
Florida
9 reviews
14 helpful votes
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I order online when looking for hard to find items, have automatic orders set up and works well.

Date of experience: July 25, 2016
New Jersey
20 reviews
1 helpful vote
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Perfect!
July 25, 2016

Lighting fast shipping! Great communication! Easy transaction! Perfect!

Date of experience: July 25, 2016
Missouri
9 reviews
1 helpful vote
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Same stuff as Walmart, maybe better organized in some cases, but you'll pay for it.

Date of experience: July 17, 2016
Illinois
7 reviews
1 helpful vote
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Love
July 17, 2016

Great prices clothes getting better but I still only shop for my niece and nephews and my home

Date of experience: July 16, 2016
North Carolina
8 reviews
7 helpful votes
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If you want to use the restroom here, you'd better have a gun with you. Not safe for women!

Date of experience: July 14, 2016