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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

California
8 reviews
9 helpful votes
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Target is my go-to store whenever I'm hosting a party & need unique food items. Their deli is to die for

Date of experience: September 5, 2016
Washington
10 reviews
34 helpful votes
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I had a not so great expierence with Target. We recently went on a camping trip and I purchased what I thought was a double sleeping bag. It was advertised as such, with pictures and everything, but when I received the sleeping bag it was just big enough for one person. I went back on the site and the sleeping bag was all of a sudden gone from the site. When emalied and asked for a review I wrote what I did here and was told that my review could not be published. I actually tried to post it about 5 different times and each time it said it was not accepted. I couldn't even take it back because it said that I needed the original packaging, but I had already disposed of it thinking this was what we wanted.

Date of experience: September 3, 2016
Florida
4 reviews
4 helpful votes
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Go Target!
September 3, 2016

I respect what this company does for our citizens.

Date of experience: September 2, 2016
Arkansas
13 reviews
3 helpful votes
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I love Target
September 1, 2016

I have ordered some from Target.com and I have had a good experience with them. I love the store to shop local.

Date of experience: August 31, 2016
Tennessee
5 reviews
12 helpful votes
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No morals
August 31, 2016

This company goes against everything I value. They have no morals. After my identity was stolen by using my card there during the holidays a few years ago I have not been back. However, the latest bathroom issue is the very last straw. I will never shop there again. Neither will anyone I know.

Date of experience: August 31, 2016
Tennessee
9 reviews
0 helpful votes
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I love target!
September 1, 2016

The have many quality and unique products as well as a wide selection of things at reasonable prices. I could easily shop for hours.

Date of experience: August 31, 2016
Florida
3 reviews
2 helpful votes
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LOVE TARGET
August 31, 2016

I love the free shipping and 5% off with my target card. No hassle returns.

Date of experience: August 30, 2016
Texas
1 review
1 helpful vote
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Disappointing
August 30, 2016

Lately, I question management policies re: hiring, price of merchandise, extension/refusal of credit. I'm not sure what's going on here, and have sold my long-held Target shares.

Date of experience: August 30, 2016
Virginia
1 review
1 helpful vote
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Great
August 30, 2016

I go to Target almost every day. No joke...
You always get what you paid for:)
Never have had a problem:)
Once I had to return something because I got it in the wrong size.
They gave me no men a tone just sent my money back:)
I love Target..

Date of experience: August 29, 2016
Philippines
14 reviews
6 helpful votes
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Love it
August 29, 2016

Great services I actually love it, so very useful and always on time to deliver my orders.

Date of experience: August 27, 2016
Germany
4 reviews
15 helpful votes
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I Miss Target!
August 25, 2016

I love this store--it has everything you need. Unfortunately, we are currently living abroad and I'm not able to shop there.

Date of experience: August 25, 2016
Massachusetts
2 reviews
7 helpful votes
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AMAZING!
August 25, 2016

This is a great place to shop for daily needs, you can go shopping for clothing, toys, electronics, food, for school, and more!

Date of experience: August 24, 2016
Arkansas
1 review
0 helpful votes
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I am a regular due to convenience. When I have time I go to Walmart. I want to patronize your store.

You didn't have at least 8 items. Your ad promises a $10 gift card when you buy 2 super/jumbo boxes of diapers. I selected 2. I asked the checker to verify that they'd qualify. One box of pull ups did, one didn't. I asked why. He looked in the ad, called the back, another employee walked up and gave a suggestion. He LEFT to go look. She checked my other items while we waited for him. I apologized, I didn't mean to cause a problem. She said he was having a bad day. He returned and said that it wasn't a super/jumbo box. I pointed to where it said "super" on the box. He was becoming rude. I said I just wanted one of the boxes. My kids and I wanted to go home. I gave him a few coupons. He said he couldn't do one. I said, "No, I'm sticking on this one. The item is pictured on the coupon. It's not expired." He slammed the coupon into the drawer, slammed the keyboard, and angrily said "whatever!" and walked off. The other employee gave me my receipt. The $3 from the disputed coupon is not on the receipt.

You don't have what you advertise, won't honor the deals you print, won't take manufacturers coupons, and your staff is aggressively rude. I'm not sure what I can expect from this, but I won't be back until it is resolved.

Date of experience: August 23, 2016
Texas
3 reviews
3 helpful votes
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What will I find today? No matter what it is, I know it will be great quality and presented in a well lit, safe and fun place! Ive shopped here for years and just love it!

Date of experience: August 23, 2016
New Jersey
13 reviews
24 helpful votes
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Useful store
August 22, 2016

Let's face it, stores like this have come and gone for many years. Overall I think they do a great job. I went in yesterday for one thing, found a pair of pants at a very nice price, bought some socks, a loaf of bread and some milk. That was good, but beware of their prices on things like bananas. It is a hard store to enter and not find something to buy... but that is not a bad thing... and they are more organized, nicer, and less crazy inside then a Walmart.

Date of experience: August 22, 2016
Florida
16 reviews
4 helpful votes
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Great site
August 22, 2016

I've ordered many things from this website. No hidden fees and always order the minimum to get free shipping is key. Items vary from time to time. Sizing is not consistent. Nor is quality. But can find good deals. Comes quickly.

Date of experience: August 22, 2016
Arizona
21 reviews
18 helpful votes
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I like going to Target to see what new things they have and with the little food place they have, I now get to enjoy some food while I am there as well. I love the way Target is organized, but prices are a little high.

Date of experience: August 18, 2016
Alabama
4 reviews
21 helpful votes
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Good news/bad news
August 20, 2016

I love Target for the most part, but get very aggravated at over paying for sale items. Virtually every time I shop at Target, they end up charging me the original price of an item and not the advertised sale price. I try to remember to take pictures of the sale price underneath the item, but I don't always have time. Also, it's very difficult to find someone to help you in the grocery section except for produce. I often have to ask taller customers to reach things on the top shelf for me. Target should make things more reachable for shorter people or have employees checking the shelves more often than they do. Target is usually very clean which I appreciate. I mostly shop in their grocery department, but occasionally buy things from electronics and home and garden. It's a long walk from grocery to the home section to get light bulbs. They should have staples like that in the grocery section, but I know they want you to walk a mile so you can spend more in their store. Maybe if they were more accommodating to their customers, they would be making more profits!

Date of experience: August 18, 2016
New York
6 reviews
13 helpful votes
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Not a member
August 20, 2016

Target usually have good prices for some products.
But i never registered on their website because i think i heard they were hacked in the past. So i always use guest checkout.

No problem with using target

Date of experience: August 18, 2016
Florida
2 reviews
0 helpful votes
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New computer. Thanks
August 16, 2016

Just ordered a laptop online. Got here fast and works great. Thanks

Date of experience: August 15, 2016