On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Need more computer windows programs and repair programs
Ok i dont usually clothes shop often but this was the first time i ever experienced a price difference in clothing like shirts
I was looking at 3 identical shirts and each one had a different price on them., so i looked at some other items curious about this and there it was again 5 of the identical items each a different price,. Now black was lowest and blue was next followed by green and red but a huge difference was purple. Curious i asked the management and was told it was a popularity pricing strategy... say what. I checked several other retailers and no one else was doing that so why there? So if you want low prices go with the ugliest color you can stand at local targets here
The Restroom issue! Would have to have someone act as a lookout! I can't even shop there anymore. Target CEO points out that the stores have a "family" restroom; so why can't that be used? Would solve the whole issue.
Had baby registry there and got doubles on registry and the wouldn't refund the money. All they would do is give us a gift card even though they could see when it was taken off an who got it and they said receipt or no receipt all they can do is in store credit. We live far away and it is hard to get there to shop and we needed the money back for other baby stuff we wanted to get else where but no they won't give ur money back. U got to spend it there and it was their mistake. It says they do what they got to to make there customers happy but that ain't true. Once u spend money there it's a lost cause. Don't expect it money back if ur not happy with the idem!
Target is consistent for the most part regarding delivery. I've ordered a lot of baby registry gifts that ship quickly. The occasional shirt order might be a little slow. But you have a lot of options ordering online that you don't have shopping at your local target store.
I love going to target for all they have to offer, but multiple times I have asked an employee for help and received no guidance.
I prefer shopping at Target more so than the other big store that starts with "W" ....Target has great atmosphere re: lighting and layout overall- larger isles...
I love the speed of getting my purchases. Returns are as painless as can be.
Please discontinue your commercials in Spanish - this is USA - we speak English! I find it very offensive that you would televise commercials in any other language than English and will discontinue shopping at Target if it continues.
I ordered Johnson creamy baby oil with aloe and vit. E, Target sent me the cocoa & shea butter. I called to get the order right. She assured me she had corrected it. Shipped another 6 bottles of the wrong thing again. Called again, she said they were sending me a $10.00 gift certificate. I told her not to bother, I would never buy from Target again. No wonder their stock Is going down. Very bad customer service!
I am an extreme couponer and Target was my jam! I loved getting the products, the gift cards, and the catalinas, but sadly due to their recent stance on the bathroom issue I have had my last shopping experience there. I can't fathom allowing my 12 year old go into the bathroom alone anymore in a store that allows a person to use a bathroom based on what they feel they are. So, if I wake up and feel like I am a horse, does that mean I stop speaking and start nahing, I start walking on all 4s, and get a prosthetic tail? Absolutely not because I would been sent the nearest professional for a psych evaluation. My job is to keep my child safe and if I knowingly can't keep them safe in a store why should I go there? Targets job is sell products not get into social/political issues.
Bye Target, it's been real and this parting is bitter sweet, but I have to go.
My wife was in my local Target store with my two girls in the women's rest room, and there was a man in there, Scared them all a lot. Manager said it was OK if men used the ladies room. I think we've all gone mad.
I've tried to place an order on target.com for the past 3 days. The site keeps crashing. Coupon code that they sent me directly isn't working. I wasted so much time on this order. At the end of the game I couldn't even checkout. It told me my cart was empty! Don't waste your time. Shop somewhere else.
I've shopped at target for years.
If some of you remember, there was a huge deal over boycotting Target because of Gay rights. I've seen this go back and forth where the company is trying to stick by what they say and yet not lose business/ customers.
I'd really like to know where they really stand as a company.
As long as they allow the bathrooms and dressing rooms to be unisex, I will not be going to Target. That is the craziest thing I have ever heard of.
Check the sales... they have lots of them. Did you know they carry food items too? I like my plaid PJ's for 19 dollars... I have three pair... I call them my "golf pants" and wear them most of the morning. Yes, I'm retired on a limited budget.
I recently found myself house-bound after surgery. I needed essentials and couldn't go out and found shopping online with Target most helpful. Target offers free shipping if you spend $25 and an additional 5% discount if you use the Target Red Card. My orders usually came within seven days.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account