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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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I've brought my receipt to customer service, Gladys Helm, a dozen times or more for not having the price
I am only displeased that many items are no longer available online and then only certain stores carry them. It is frustrating.
Knowledgeable staff, very helpful, willing to accommodate, and overall just quality products with decent selection.
For a guy, Target is a great place for socks, underwear, t-shirts, shorts, working-clothes etc. it's cheap and I normally buy many items at once, you just can't beat the price for an ok quality!
They now require some form of ID, which they swipe, to return merchandise. So I no longer shop there. This is ironic, by the way, because I am concerned about identity theft so don't want my information in their system, and THEIR system was hacked.
They do not ship makeup compacts well it came broken, had no bubble wrap at all, but the rest of the orders came in a fast manner especially when use target red dot card. Plus your receiving 5 percent off any thing online when you use the card at check out. https://youtu.be/hfIbUx6MfmU
instagram.com/blonde25
I purchased a book online and went to pick it up. When purchased, there were 2 available in my store supposedly, but when I arrived the next day to get it, I was told, no, it is not here yet! So I cancelled my purchase at Target went to Books a Million and bought the book.
Target on line is the easiest. I do all my Christmas/Birthday shopping on line with them. Quick arrival and always in good condition.
My kids or myself will not tolerate this crazy and unsafe policy!
Taking my business elsewhere!
I love that you can pick up your items in-store... totally saves on shipping! Plus, they generally have high-quality items for fairly decent prices.
The food isn't of any higher quality than anywhere else and everything is expensive for no reason. The people are moderately nice and I guess the store is okay.
Once you find a job there be ready to work from 10 to 12 hours. Somehow they are always hiring people to make themselves look profitable. Their managers are all early twenties to thirty who has not experience managing people. Their turnover rate is very high. When a manager is approached about the lack of working hours given, their answers are very demeaning which is unnecessary. One of the 20 years old manager told me take it or leave it.
Target has a lot to offer with sales and the target cartwheel app which saves money thanks target for being so diverse too and making it easier for all to come to your store
Target is my store. Everybody got that one store they love and target is mines. Everytime I walk in I am always happy about the prices and how much money I save with my target card. You can't beat that with a stick man immtellling you whatever you need target got it on the shelf or in the back.
I always have an Awesome Experience Shopping at Target! Styles are Awesome. Prices are Great too. I always find something there I really like there!
I love target as a store, but hate the expensive prices for everything. I would say shop there if you want better quaility but not if you are going for cheap groceries.
The customer service at Target is top notch. I recently purchased a rocking chair for my pregnant sister as a baby shower gift. The one that I ordered later came back as sold out and my money was refunded -I got the email three days after the purchase. The next comparable chair was $100 more but included an ottoman. I was disappointed but ponied up the extra $100 since I already told her I got her the chair. Then, Target charged a $50 shipping charge. I e-mailed Target and they agreed split the difference with me and issued me a $75 credit to apply to the purchase. While I was still out $75, they were willing to meet me halfway, which is sometimes all you can ask for. This experience changed my opinion of their service, in a positive way.
I'm always Leary of walking into a Target store because I'll go in for one item & walk out with a cart full. Target amazes me with the unique decorating ideas for home that they have. I've also seen the clothing line become a bit more "up scale". On line I've found that sometimes you're limited to type of item available but this is another of my favorites.
I enjoy shopping at Target because they have trendy items. The store is always clean too. They have friendly and very accommodating employees.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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