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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

Texas
18 reviews
23 helpful votes
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Excellent
March 10, 2017

Order came as promised, quality products. Sizes were true to size, and prices good. Website, easy to navigate.

Date of experience: March 9, 2017
Minnesota
5 reviews
8 helpful votes
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Great Company
March 7, 2017

I really like Target because of its product distribution, red color everywhere and modest prices. They also conveniently located and always there's available parking spots

Date of experience: March 7, 2017
Germany
6 reviews
0 helpful votes
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Loving It
January 18, 2021

Thank God I have found a place I can share about my experience with Target. They have the widest selection of home improvement materials and implements. The prices are not too expensive, but they are just slightly above those you would get from individual product specialist stockers.

Date of experience: March 6, 2017
Oklahoma
5 reviews
2 helpful votes
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They should have been neutral and kept their social and political views to themselves. I won't be doing any business with Target.

Date of experience: March 3, 2017
Wisconsin
2 reviews
12 helpful votes
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Can do better
March 1, 2017

They are a little pricier than Walmart for some items to be almost the same quality, so I tend to shop at Walmart a little more. Even though I like Targets atmosphere better.

Date of experience: March 1, 2017
Pennsylvania
1 review
0 helpful votes
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Good toilet paper
March 1, 2017

I buy in bulk good deals and prices. I have to write a review of a certain length of so here are some words I like enjoy appreciate comprehend

Date of experience: March 1, 2017
Kentucky
10 reviews
37 helpful votes
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I started shopping at Target.com before Christmas last year. It was nice since they offered free shipping if you spent a certain amount of money. Shipping time was really fast, about 2 days later. Which is really surprising but very nice. The cons of shopping at Target online is that not all items are available for delivery, they were in store only. Which is not a viable option for me since the closest store (that I know of) is over 3 hours away. I would love it if more items were made available for delivery. The prices are good on some items and then there are some that seem way overpriced to me.

Date of experience: February 27, 2017
California
1 review
1 helpful vote
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I used Target.com and opted for Store Pick up. I used two coupons when I checked out. It seemed to go well until I got an email saying a couple of items couldn't be found at the store, so I opted to have those shipped. Once we got to the store to pick up the items that were there, two were missing. The store claimed to have no record of them despite us showing the order summary. I came home to an email saying that we had picked up the items and how much our card was charged, which was $10 more than the order summary stated. $10 more and we didn't get two items in the store or the three that were shipping later. So, we were incredibly over-charged. I went online to the chat person who offered a refund of the two items, but could do nothing about being overcharged, but then she couldn't process the refund because it hadn't been 24 hours. She told us to call and that they could process it right away. When we called, they told us that they could do nothing for us until they spoke with the store and then we would have to call them back in 24 hours. So, as of now, I have saved absolutely no time, I don't have the five of the items I purchased and my card was overcharged. I would definitely not recommend Target.com to anyone.

Date of experience: February 26, 2017
New Jersey
5 reviews
4 helpful votes
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Ok
February 26, 2017

Need to compete better with other stores. Offer more incentive, coupons. Prices are a bit high for the same products as Walmart..

Date of experience: February 26, 2017
Kentucky
5 reviews
8 helpful votes
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Love Target!
February 26, 2017

Target is a wonderful place to shop! They always have a good selection of merchandise and good quality clothing as well!

Date of experience: February 25, 2017
Germany
7 reviews
22 helpful votes
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Not good for target practice at all. I think the brans name misrepresents what they are about. Testing my AK there lead to a whole counter terrorism squad showing up and getting all up in my business... its called target you dummies. But whatevs still some good kush.

Date of experience: February 25, 2017
North Carolina
6 reviews
2 helpful votes
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Target always has what Im looking for for my home, personal use or a tool that I need. Im talking about everyday tools that you may need around your household. I can buy plants there, lamps, socks and jewelry. Great place to shop for gifts. Their prices are a bit higher than KMart or Walmart but they offer nice surroundings and great organization within the store; items are always labeled and stored in-order. I like being able to find things easily and you can at Target.

Date of experience: February 24, 2017
Washington
1 review
0 helpful votes
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The person at the register signed multiple customers up for a credit card saying it was something else and when i contacted customer services for the extra fees charged to my account they wouldnt take anything off. I then contacted guest services and was told they would put in an appeal form and when I tried to contact them about the status of my acvount they had no recollection of this appeal form and added more late fees on top. In the end i was charged with over $100 in late fees that they wouldnt correct. Never going to Target ever again

Date of experience: February 23, 2017
Georgia
2 reviews
0 helpful votes
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Must get red card!
February 22, 2017

If u don't already have the red card u must do it! It's NOT a credit card. Bring in voided check and cashier will link a target card to ur debit card. 5% off everything and FREE shipping always. It's the best ever. Also I just LOVE TARGET

Date of experience: February 22, 2017
North Dakota
3 reviews
36 helpful votes
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So if u have the target credit card/store card and u shop online, u get a 5% discount plus free shipping. So what that means to me is I can take less time, not even have to leave my house and get my products from target cheaper and shipped right to my front door. Lol. That's pretty sweet! I don't know why everyone isn't doing that. No going up and down aisles, no check out lines to wait in, and no carrying bags out to your car and then back in your house from your car. Seems like a pretty sweet deal to me and obviously everyone knows you can get pretty much everything from Target and there is even more offered on their website so check it out! Also I didn't get paid to say any of this and I'm not the kind of person to take time to write reviews but this is a feature everyone should be taking advantage of.

Date of experience: February 21, 2017
Minnesota
5 reviews
1 helpful vote
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Big fan of target
February 22, 2017

Always clean, friendly people, nice carts easy to push and light weight, and prices competitive. I always prefer target vs walmart, and always much cleaner

Date of experience: February 21, 2017
Rhode Island
4 reviews
2 helpful votes
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Great place
February 21, 2017

I love that you can find it all at target. I have never had any problems with online or instore return.

Date of experience: February 21, 2017
NL
7 reviews
0 helpful votes
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For me Target is the stop for everything clothing and things: shirts, pants, sunglasses, hairbrushes and so on. My first camera was even from here *so exciting*. It may not be the stop for super-high fashion but I personally don't think you even need this everyday. Yet again, some people may be looking for just that.

Date of experience: February 20, 2017
Texas
6 reviews
6 helpful votes
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Target rocks
February 21, 2017

Love the merchandise selection, quality and prices. They have such a great selection of makeup, perfume and hair products. So thankful we now have one to shop locally. I love to shop online too though.

Date of experience: February 20, 2017
Australia
3 reviews
16 helpful votes
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I love shopping at Target
February 19, 2017

I buy pretty much all of my clothes from target. From underpants to socks, shirts, pants, singlets to t-shirts & polo's. I don't think I've ever been confronted with a unpleasant or obnoxious staff member at Target either, which makes every shopping experience at Target not only practical & useful but also satisfying & delightful.

Date of experience: February 18, 2017