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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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I love target when shopping for clothes for my kids. Target is priced higher them
Some stores but it's well worth it!
Great, Great Company. Stay away from selling those crazy GreenDot Prepaid cards because if someone buys the junk card from your store that person will be unhappy. But you Guys and Girls have been great and customer service is much better than Walmart. Your store has style! Only the Best!
Crappy store I will never go there again! People get attacked in their bathrooms and they do not care
Love purchasing on-line from here. Always shipped promptly and problems and they handle right away! Great to do business with.
No problem ordering from Target. I ordered #7 skin products and didn't pay any shipping, at the time. Haven't ordered anything in a while, but would definitely order from Target again.
If you have money to burn this is the site for you. If you want to order something and let them send you whatever they want too, this site is for you.
I love target, and I thought it was a great store up until recently. Most of the staff in all the targets I've visited are very welcoming, but there was an occasion in which one worker was acting very unprofessional. Sadly for me that degraded my thoughts on the store.
Keep your transgender bathroom bs to yourself. You lost a customer for life. Hope you tank...
We shop at Target frequently but they are hit and miss for us. We tried to order a coffee/espresso machine from them on-line and it was two-weeks to get it delivered. Had to cancel the order (had to place it before we knew delivery time). They are often out of stock on sizes, shoe store is way too small. But, the Starbucks coffee is great and we have found kids clothing to be good and some electronics as well. Toy section is perfect for young kids and camping gear is good for people starting out. We have purchased linens and they are hit/miss but the flannel ones for the winter were great. Little pricey when not on sale.
Target is a great place! They have almost everything one can need! But they have gotten to big for themselves. A store like that one should be in and out! They lack cashiers and lines are way to long!
I ordered an item online and I paid extra for premium shipping to have it delivered on a Friday. Item didn't arrive and now it won't arrive until Monday. Item was a gift and now I am without a gift. I never was even notified that it wouldn't arrive on time. Customer service offered a whole $4 for the inconvenience. They shouldn't say an item can be delivered by a certain date when it can't be.
Target is not what it used to be-I prefer to go into the actual store and look at merchandise-the problem I have had online is often the things I want aren't available or sold out
Absolutely no worries about on-line ordering. Free shipping with Target Red Card, 5% off with Target Red Card. Love the emails on flash sales.
I ordered a playstation for my son's birthday, order never arrived. Called target mabye 4 times, they told me they would investigate and refund me. I then was greeted by a email today stating that they cannot refund me. This is the worst customer service I've ever spoken to. This is so unacceptable and wrong on so many levels and I'm truly upset. Now I have $400 down the drain for an order I DID NOT RECIEVE. DONT ORDER FROM THESE PEOPLE, go with another retail store who cares about the company
Not a safe place to take your family due to the lack of fundamental principles. Will not honor the online site either!
This is one off my go to site online, they are always super nice and have the best price, and I'm so happy with everything i get i never have to return or anything. They are good in my case. I just Adore Target.
For a couple shower we received a kitchen aid mixer which was awesome! When we opened it there was cosmetic damage to the unit so we brought it to the Target in Minnetonka, MN. There the manager and returns associate were useless in tracking the order and made us wait 45 minutes while they discussed with an "online" associate like they worked at seperate companies... After wasting 70-80 minutes they said that we would have to take the unit home, print out the return label, drop it off at UPS and then the replacement would be sent when they received the return! What a joke. I was at their store with the item and we had to atke it home and go hrough all that work...? Isn't that the reason you would have brick and morter locations? Finally when we got the email the link did not even work so we wasted 30 more minutes trying to fumble through their messed up process. Target as a company (not online vs. brick and morter) is terrible and going down hill. We cancelled the remaining items on our registry and moved them to Amazon. Do not waste your time with this company because they are not challenging themselves everyday to make the customer experience better.
Target is on everyone's favorite list when it comes to retail stores! What makes this place so special? Their inventory and prices. They have great buyers who think outside the box to be different than other retail stores at great prices. The bright red shopping carts are easy to push (and fill)! This store always makes me happy and with the addition of food, it can be a one stop shop kinda day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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